Shawn, Nick, Dan and Parts,
Thank you very much for - ljmerola
Shawn, Nick, Dan and Parts,
Thank you very much for the manner in which you provided service to my ride.
Nick, Thank you for your initial "screwdriver" diagnosis, spot on and for empowering Shawn to set up my vehicle for service through the FCA Goodwill program and manage the process from start to successful completion.
Dan,
Thank you for having a reliable, clean and safe loaner ready when promised.
Parts Department,
Thank you for expediting the order for the MGU and related parts to make this repair work happen. I will always purchase my parts and accessories from your shop!
Shawn,
Thank you very much for maintaining a constant line of communication to provide me with updates throughout this service process for my ride. Thank you for suggesting that I call FCA Customer Care to explain my situation with the MGU to seek their support, for the goodwill discount and complimentary loaner/rental.
You guys are First Class and I will always bring my ride to you for service!
Regards,
Larry
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