1,193 Massachusetts Tesla/1000 Service Centers
I was encountering a problem and didn’t feel safe - paleary
I was encountering a problem and didn’t feel safe driving. The concierge referred me to Max Pastore who did a superb job getting the car checked out. Problem ended up being minor and was easily corrected. Kudos to the concierge and Max -great customer service!!
Walls Ford and Bob took care of the problem with the car - JayZak
Walls Ford and Bob took care of the problem with the car quickly and correctly.
Top Reviewed Service Specialists At This Dealership
Service Writer
Service Advisor
Did not use service center as of yet. - jzucc2360
Did not use service center as of yet. Detailing was 4 out of 5 due to soap spotting on hood area
Good services and very friendly. - Nancy
Good services and very friendly. We will recommend people to Burlington Audi dealer for services.
Audi Service Advisor
Excellent dealership. - Gregory
Excellent dealership. Ethan provided great customer service. Very knowledgeable service staff. They are my preferred BMW dealer.
very professional, kept me informed as what was - dmbhockey
very professional, kept me informed as what was happening, told me what was next to come
This dealership has always been good to me. - rbyers1
This dealership has always been good to me. Their comfortable lounge with coffee and convenient vending machines have helped passing the time easier. Free internet is nice also.
George was very good. - cjgalvin47
George was very good. He was clear on the estimate and worked with me to stay within my budget.
Service Manager
Parts Manager
Excellent experience. - ebert2
Excellent experience. Very helpful and professional. My GO- TO place for service from now on! Thank you!
We really like the service department all the people - luca
We really like the service department all the people there are great and do their best to get us out as soon as possible
The manager and the mechanic couldn’t have been more - wemettkathy
The manager and the mechanic couldn’t have been more accommodating and helpful. Cudos to both of them!
Assistant Service Manager
Very efficient and professional checking me and ordering - Oliver
Very efficient and professional checking me and ordering a Lyft to and from the dealership.
Service Director
They were very helpful and gave me insight on the status - Rafaelroru
They were very helpful and gave me insight on the status of my car if needed.
Always professional, never an issue. - Podes4
Always professional, never an issue. Great customer service. Quick, clean and friendly dealership. Highly recommend.
Fast and efficient service. - dlogcher
Fast and efficient service. Excellent communication, always keep me informed of the work being done.
Express Service Advisor
Came in for a routine oil and filter change. - DKM
Came in for a routine oil and filter change. Scott Sundlie was courteous and responsive as always. He informed us the battery was bad and replaced it under warranty. Scott has been our go to guy and the reason we come to get our vehicle serviced here. He goes above and beyond and always ensures that we are satisfied! Thanks Scott!
Joe and Abraham in the service arrival department wee - Cjsnaps
Joe and Abraham in the service arrival department wee fabulous! I will continue coming to your service department when I need too! Also will recommend Ira lexus of Danvers
Shop Foreman/Master Technician
Fair pricing and good service. - Andy
Fair pricing and good service. Personnel are helpful and courteous. Have been a long time customer.
Ira was careful and responsive to my concerns. - billkaufman
Ira was careful and responsive to my concerns. I feel that I can depend on their service work.
The Entire Team here is extremely helpful and always - buddyfears
The Entire Team here is extremely helpful and always working to get what is needed done in a timely manner. James Savage and his entire team provided above and beyond service, with outstanding follow up.
Receptionist
Service Coordinator
Ben has an amazing work ethic, provides outstanding - luisa
Ben has an amazing work ethic, provides outstanding service to customers and is knowledgeable. He is courteous, responsive, pays attention to details and a pleasure to work with, which has made me a very happy customer!
Parts Advisor
Excellent service ! - Mlhancock2000
Excellent service !! A great team who always go out of their way to help and explain everything in detail. Stacia was outstanding !!! Ive not dealt with her before and she has definitely made a difference to my experience. Her communication was 100% ! Timely and very clear. Very caring and explained everything thoroughly.
Service Valet
Great service and Mike was able to get my son’s car all - JCLOUGH
Great service and Mike was able to get my son’s car all check out with short notice
Joe Allocca, Service Advisor, always provides great - rohleder4
Joe Allocca, Service Advisor, always provides great advice and excellent customer service for both our Toyota vehicles!
For Sarah at the dealership: I really appreciate the - Bllopez00
For Sarah at the dealership: I really appreciate the excellent service Sarah provided. She was very helpful and attentive, making the entire process smooth and stress free. Thank you for taking care of my son's car and for your great customer service! For Joe the mechanic: Joe did a fantastic job servicing my son's car. I truly appreciate his expertise and how well he took care of the vehicle. It’s clear he cares about his work and his customers. Thanks again, Joe!
Service BDC
They were slow to replace the battery and it was a long - carlen
They were slow to replace the battery and it was a long wait to inspect my new vehicle, but they were friendly and offered a better time window.
A job well done. - KNAKHAN
A job well done. I will be continuing to service my vehicle at Wellesley Volkswagen
Service Consultant
Great help as always! - Mwojick73
Great help as always! I drive out of my way to return here due to the ease and treatment I receive when I bring my vehicle in! They are fast, courteous and informative in communication and fast!
I’ve always loved coming to 495 for my maintenance needs - rijken.jn
I’ve always loved coming to 495 for my maintenance needs since I purchased my car in 2022. They’re fair, thorough, and the customer service is top notch - thanks Natasha!
Fixed Operations
As always I say, I am very satisfied. - Jeannelima77
As always I say, I am very satisfied. They are excellent in what they do. Very professional and cordial.
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