Excellent experience - Jake
Just what it says. Excellent dealership with excellent employees. Carl took excellent care of me both on the sales floor and while we corresponded back and forth regarding vehicles for the preceding week. I would not hesitate to recommend this dealership to anyone.
GREAT car buying experience with Austin Mitchell and Phil He - Debbie
Austin and Phil were very informative and professional. They went over different options,buying a new car or a used car. Explaining why a "lease" might be an option. Explaining about putting money down versus not. They were not pushy, just informative. Very friendly people. I felt comfortable talking with them, not intimidated. Thanks! Debbie
Awesome service! - Jwenner
Eric was by far the most helpful jeep salesperson I have talked to in the past few weeks. After a horrible experience with another dealership, him and his team made this a smooth transition and he got me everything I wanted. If I ever need a new car in the future, or someone else wants a new car, I will definitely recommend him.
Thanks so much!
The only dealership I will purchase from! - heiderin109
The customer serivce is top notch, CARE with no pressure to purchase. This week I purchased my 4th vehicle through Key Chrysler. They have my business for life, would recommend them to anyone. Manager Phil Butler cares about your needs and ensures they are met!
new vehicles - bonnie1220
great salesman will return when the need occurs salesman was excellent and very personable he will go far thank you very much we bought a car and a truck
Best Car Buying Experience - Camlew8
Recently, I purchased a Jeep from this dealership. It was the best car buying experience I've ever had. I felt so comfortable with the sales employee, Tyler, and felt he did a great job showing me the perfect vehicle. I would recommend this dealership to anyone who is looking for a new car. Suggest to ask for Tyler Baumgardner. He will help you find exactly what you want within your budget.
RAM Truck - Rammathorn
I was looking for a pickup truck, but received great service with a pickup truck as a bonus. I walked in immediately I was greeted, Troy introduced himself, then offered me a refreshment, asked me what I was looking for then showed me, then calmly explained the vehicle to me. I never felt pressure to buy, rather I enjoyed my purchase experience. I recommend Troy and Bob for future purchases.
Great Store w/ great service - cxp2016
The deal give from this store is very good. Salesperson didn't pressure us on price or model or whatever else. Customer service are very nice.
Good experience - DanP
Falls Motor City really had the best deal out there for the full size truck I was looking for. They blew away the Ford dealership that we visited, both in price and the overall dealer experience. Scott Mancabelli really worked hard to find us the vehicle we wanted. We didn't feel any pressure at all. Even when I wanted to look at a much cheaper vehicle he was more than willing to show us whatever we wanted. He told us he wanted us to go home with the one WE wanted, regardless of price. He was very patient with us, and we weren't the easiest of customers.
Chris Richardson got us through the purchase end of it very quickly and he was very personable and helpful..
Really easy going - Rgpain72
It was an excellent experience done an online survey the internet lady call me right back. I came in with the salesperson. When I got there he was expecting me. Dave Thomas was my salesperson very friendly very helpful went out of his way to help me I would recommend him to anyone looking to buy a vehicle. It was an excellent experience see you know I've had bad credit and they got me approved.
Great Service - KindergartenTeach
We went to this dealership after visiting a few others. We had in mind what we wanted. We arrived with two kids and the staff was curtious and patient. We never felt pressured to buy and returned a few days later after filling out the finance application online and drove home in a nice vehicle. Signing papers didn't take long at all. We had a very positive experience.
Wonderful car buying experience. - Tleighw
Excellent sales team very knowledgeable. Wasn't pushy at all. Finance was completed before I even came to the lot. Easiest car buying experience I've ever had. Would highly recommend to anyone looking for a friendly, easy car buying experience.
OUTSTANDING EXPERIENCE! - Tim
When I contacted this dealership about a Charger they had just reduced online, I was contacted immediately. They were very helpful and answered my questions in a timely manner. They were very accommodating and even picked me up at my home the day I purchased the vehicle. When I walked into the dealership, they even greeted me by my first name! I could not have felt more comfortable.
They went above and beyond my expectations. When getting all my paperwork together for financing Jen Giunti was A+, not only did she beat my credit union rate I already had, she took it upon herself to get me a better rate, something she did not have to do. She also reduced my payment to what I was comfortable with in the payment plan. I could not have asked for an easier purchase. She was very honest, friendly, and informative.
My salesman Norm McCreery was also outstanding. He had the car ready, and took his time showing me all the features of this advanced system, more than I was used to. The price on the car was lower than any dealer in NE Ohio for a New Dodge Charger so I did not have to negotiate anything as it was already a steal of a deal. Norm had a great personality and made me laugh!
I will for sure come back to this dealer and spread the word of my positive experience. This is how buying a car should be! Other dealerships should take note because my experience with some of the other Dodge dealerships were nothing less than a joke. If you do not let them beat your price elsewhere, you are missing out on saving a lot of money.
Yark Chrysler/Jeep Review/Central Ave. Review - steve08
Twice in approximately a month I have had my 2012 Chrysler 300 in for service.Both times Joe Cannon was my service advisor and during the visit the treatment was profession,informative and met all requirements in a timely fashion.It is nice to experience true customer service in a day and age that many businesses fall short in this category.When additional maintenance is required on the above vehicle, I will request Joe to be the advisor.
All around a Great Experience - Jrob11
We bought a Chrysler 300 off of Marty. It was the exact car that we were looking for at a GREAT price. Marty was very helpful and made us feel comfortable with the whole experience. Our radio had a slight issue about 6 months after we bought the car. We called Marty and he helped us with the process of getting it fixed even when he was on vacation. The service department did a great job at fixing it in a timely manner and putting us in a car to drive giving us the great service Jake Sweeney and Marty have to offer. We are definitely a Jake Sweeney customer for life and recommend Marty to all of our friends and family. Thank you for the great business!!
experience at kings dealership - BUDDYSLICK50
The dealership, sales person ( Chris ), sales manager was very helpful in completing my buying the Pacifica. Would highly recommend this dealership to my friends and associates.
Opps! - Kennedymom
I'm not going to lie. When they first called me 4 hours after my van was to be worked on, telling me how they didn't have the part they needed to fix my van (which I had scheduled 2 days prior) AND told me it was not going to get done until the next day... I was pretty upset. They didn't even have a loaner vehicle available for me and I had places to be! But after some persistence (and talking to the right people) they worked really hard to find me the part and fix it quickly. I was impressed how they worked to fix their mistakes and not leave me high and dry! Thanks New Carlisle Chrysler! Because you made it right... I WILL do business with you again.
Highly recommended - 0311F23
Up front and to the point, did everything possible to get me the best price and rate. Overall outstanding experience. Will be going back the next time I need a vehicle.
Excellent experience, and fast! - Medved
On August 8 I went to Grogan's since they had a 2016 Ram 1500 Big Horn that I was interested in. Prior to going to the dealership I was contacted by Rami Odeh in the sales department. Rami was tremendous for a lot reasons. First, he was very prompt in replying to me whether it was by phone or text. He sent me pictures of the truck and even had it detailed just for me to take it for a test drive. After a couple of days of just exchanging information including finding out a pay out amount on my Jeep I set up a time to go and meet Rami.
I really didn't think I'd walk out that day trading in my Jeep and leasing the Ram truck, but it happened. It all happened in about 3 hours!! Yes, it's true you can go to a dealership and walk out in a very short amount of time in a brand new vehicle.
Rami and the Sales Manager, Omar Rummuny, were a pleasure to work with. There was no high pressure, no tricks or deception, no need to go back and forth and seek approval from some invisible person. It was ALL very straight forward, start to finish. We agreed on trade in price on Jeep and everything else went as smooth as possible.
Bre S. in the finance office was also very helpful. She explained everything and made the final paper transaction as simple as possible.
I drove about 40 miles to this dealership. I was very pleased with the overall experience. Definitely see Rami and the fine folks at Grogan for an easy-going buying experience.
Great Experience - Happy Buyers
Dave and his staff at the new Performance Chrysler were really great.
They listened to our needs and worked to get us the deal WE wanted.
No high pressure sales, no rushing the process, just folks who are interested in making you, the customer, happy. The actual sale was a natural result.
No doubt this comes from the direction and leadership Dave provides. I highly recommend this NEW Dealership for any automobile needs one has!!
Drew Ballenger Was awesome - Ryansommer
Drew Ballenger Was my first and last contact with Performance. He was incredibly helpful and informative. I would highly recommend asking for him directly! Go see him!
Best of the Best - Don
I have been doing business with Al Smith for near 20 years now. Unlike Tom Merrill I have never had an issue returning a part even a special ordered part. They are by far the fairest and most honest dealership in NW Ohio SE Mich. Service is beyond reproach, John is fair and if there is an issue he does his very best to make it right! Unlike every other Chrysler dealership in this area and yes I had been to all of them! Have bought both new and used vehicles from them, Chrysler, Dodge, Ram and Jeep 16 in total! Just picked up a 2015 Ram Eco-diesel in December.
Shawn was extremely helpful and courteous when I brought... - popefrancis
Shawn was extremely helpful and courteous when I brought my Impala in for service. I'm always treated very well whenever I bring any vehicles in to this service center.
TOTTALLY AWESOME - Country girl
This dealership is like buying a car back in the old days. Very personable and very happy with the whole experience. Would recommend this dealer to everyone.
A dealership that stands behind their product - Unhappy customer
After a couple of bad experiences with Chrysler/Dodge dealerships. This one was tops. They serviced my Dodge Caravan that was in for an ABS problem and provided me with a rental at no cost to me. By the way, the other two dealerships would not take my Van in to service. The reason being; it was under a recall for this problem and was covered under a life time warranty. The other two were Bob Eddy of Austintown and Preston in New Castle. Finally, my screen name of unhappy customer does not apply to Columbiana Dodge at all. I used that name for the other two reviews.
Good, reputable dealership for long-distance car buying - RL
My husband and I had been scouring ads for the perfect used truck, and knew prices for that model were better in Ohio. Finding a vehicle that was in excellent condition like we wanted, at the right price point, and also at a dealer that seemed reputable was a bit of a challenge. The last thing we wanted was to waste time, effort, and a lengthy road trip. Fortunately, the perfect truck showed up at Dan Hemm. Nikki was the salesperson, and she was informative, helpful, and responsive. After reviewing a lot of photos, and discussing the vehicle with her at length, I felt like there was a good chance it was what we were looking for. Price negotiation was very straightforward and business like, and not filled with the typical dealer excuses, schmucky sales pitches, or strong-arming (I work in marketing/communication, and am very aware when I am being "sold" something. I loathe those spiels). We agreed on a price point after a bit of countering, and I felt good about it. When I arrived at the dealership, our truck was beautiful and as represented. I looked it over, took it on a test drive, and the transaction was finished very quickly with no surprises. Nikki also gave me a ride to the car rental service so I could drop off my one-way rental. I wouldn't hesitate to do business with this dealership again.
BUYING NEW VAN - pkhough
We want to thank David Greene and Brett Carter for helping us purchase our new van. They were very thorough and exact. Made us feel very comfortable. We got a better price than we could have hoped for. Would recommend these two gentlemen to friends and family.
Pamela & Randy Hough
Awesome! - tonynaomiw
we had dealt with furey's before and had excellent service. we were driving by "just looking" when we spotted a dodge ram that really got our interest. Dave came and talked to us and right away we felt comfortable with him. took a test drive and loved it! however never thought we could deal for it. Dave was Amazing! He met all our fears and questions with honesty and respect with no pressure! and guess what?! we took our new truck home the same day WOW! Thank you Dave!! Looking for a Great Salesman go to furey's and ask for Dave Sherman you won't be disapointed!
Worth the Drive - Josh Frank
Go see Jeff Ward. Drove 2.5 hours (one way) to get a new car from McHugh. Worth every mile. Jeff and the whole McHugh crew made for a great buying experience (which unfortunately is hard to find). Very satisfied customer! Jeff knows how to take care of his customers.
Great experience - Brinks
Shopped around at other dealers and loved the customer experience at Parkway. Chuck Snyder was not pushy and very creative on his selling tactics. Everyone at the dealer was friendly from start to finish. You don't only leave with a vehicle, but you also leave with making new friends. Thank you, Parkway!
Klaben Chrysler Jeep Dodge Ram
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Sales & Leasing