Very happy owner of Jeep Rubicon 😎 - Steve 2016
Excellent experience with Klaben Jeep in Kent Ohio -- the sales consultant Nick Brandt was awesome -- he really knows the product -- this was my first new jeep purchase -- Nick answered all my questions and provide some excellent advise before I finalized my order -- I would definitely recommend Nick and Klaben if you are in the market for a new wrangler !
Successful Purchase - jeff.snyder56
Aaron helped me make a very difficult decision. He was professional and respectful. I really appreciated his sincerity and patience during negotiations. I am happy w/the decision he helped me make!
Everett is the best! - tluck72
I just purchased my third Jeep from Crown and have requested to work with Everett every time. He is professional and very customer service orientated. He truly cares about what I am looking for and will assist me in getting the right vehicle for the right price.
Look forward to working with him again in the future!
Great Dealership - Michael Lane
This makes my fourth or fifth vehicle I have purchased or least from Key Chrysler. My personal experience has been just fine with everyone there. I have been personally been greeted with Mr. Toby and his son. the owner Mr. Toby talked to me as if I was someone he knew for a long time. What really brought me back was when I bought a used truck from them. my water pump went out just 3 days after my warranty ran out. I went to the dealership told them what happened and they fixed the water pump free of charge to me. Then the same thing happened with a valve stem on my truck and it messed up the sensor inside the rim they fixed it free of charge for me. My sales person by the name of Dwayne is not high pressured at all.
Sales Service Excellent! - luvmyimpala
Tony was an excellent salesperson never did we feel pressured. We have bought several cars from this location and this was the best experience yet! We love the new impala. Next time we need a car/truck this will be the dealership we visit and hope to see Tony.
My car buying experience was easy like Sunday morning!!!!! - Kyndall1
Amber Williams was absolutely great!! She was very thorough and transparent about the history of the vehicle. She new the vehicle from top to bottom and answered all of my questions. She has a calming about her which made the process very pleasant the stress that I felt prior dissipated.
She could sale salt too a slug!!!!!
First online purchase - Subarumom6
Our first attempt at buying a car online. We got such a great quote that our local dealer told us we should take it because he couldn't match it, so we drove 2 hours from Pennsylvania to Haasz Automall. Gino was a great sales person who was very easy to work with and even entertained us with magic tricks! He also stayed way beyond closing time to help us learn about our car before we drove back to Pennsylvania. Would definitely recommend this dealership to anyone.They worked hard for the deal without being pushy. We love our new Towne and Country car!
Great customer service - Kimberly Kelly
Andy Howard and Bobby Cruse did an outstanding job selling us our 2011 Chrysler Town and Country. We never felt pressured and felt they did everything they could to get us the best vehicle within our price range.
Highly Recommend - Jeep Grand Cherokee Purchase
I highly recommend the Sales Rep we worked with during our recent trip and purchase of a vehicle. He was so informed about the vehicle and pleasant to work with and wanted to ensure we were getting the car that was right for our family.
Go see Ron Perie!! - Razberrybrandi
I absolutely love Rons personality. It's like hanging out with a friend! Go see him you won't be sorry!
Not paid on commission! - Allan & Brooke
Dan and everyone at Wally Armour was extremely helpful in helping us get a Dodge Avenger in our price range. At wally armour they are not paid on commission so they don't push you in to getting a car you can't afford. This is what makes them so great, they just want to help you get a car. Thanks Dan the service was great!
Professional & Friendly - ArlynB
I found this 2014 Camry on-line and Angel did a great job in providing background info. I was impressed with the transparency exhibited and very satisfied with the price.
Buying My First Car - TM2016
Buying your first car can be an extremely stressful experience. Josh Gowing made my experience as easy and exciting as he could. He immediately welcomed my family and I to the dealership with a smile and began asking me questions about the kind of car I was looking for. As a first time car buyer, his knowledge about all of the cars was very helpful. Josh was honest, sincere and took the time to help me understand which car would be the best fit for me. I appreciate how patient he was with my random questions and with my family and I as we went through the process. His motivation and commitment to his job was highly noticed, not only when working with me but also with other customers. Josh made me feel like a friend instead of a customer. I can honestly say that he is the reason I left extremely happy and excited about my new car. I highly recommend going to Ganley Chrysler of Aurora for your next car purchase experience.
Excellent customer service and exact product - halfpintxu
We were met with excellent customer service, great products with which to choose, efficiency and excellent financing. We would definitely recommend this dealership to friends and family.
Excellent customer service - Watson, Deloris 12
My experience was excellent. The rep. Mr. Canon was very thorough and professional. I highly recommend this company based on my experience.
Post Sale Service - HappyDriver
Everyone was very professional and helpful. Angie was extremely understanding and worked with me providing a loaner car so leaving my new car for the day did not inconvenience me at all. Thanks Angie.
Car purchase - Tc2013
Dealt with Denny McKenzie at the dealer ship. Very friendly, helpful but best of all no pressure! It was a very easy and pleasant experience. Highly recommend anyone looking for a vehicle stop by and see Denny.
With caveats... - Mommer
Last year I worked with Chris Aughney at the Grogan's Towne on Central. He was great, inspired confidence in me with his honesty and integrity & I recently I returned to him to begin looking for a car for my young daughter. The BUT here is that I took my Grand Cherokee to the Grogan's Towne on Telegraph for recall repairs several times. Not sure what the issue is here - possibly just too big of a dealer/repair shop - but I will not use them again. Everything takes at least a full day and is super inconvenient. Superficially nice but no real attention to detail and if you're not an educated consumer and aware of all the particulars regarding the repairs, you get no help from them. I should not have to be so vigilant! Chris gets 5 stars and then some but the Service Dept on Telegraph gets a 2. Last time I took the car in (sensing a lot of recalls here??) I took it to Charlie's Dodge in Maumee and had a much better experience in working with the Service Dept.
Great Experience - Happy Buyers
Dave and his staff at the new Performance Chrysler were really great.
They listened to our needs and worked to get us the deal WE wanted.
No high pressure sales, no rushing the process, just folks who are interested in making you, the customer, happy. The actual sale was a natural result.
No doubt this comes from the direction and leadership Dave provides. I highly recommend this NEW Dealership for any automobile needs one has!!
The best first dealership experience! - TMorton96
This was my first experience buying a vehicle from a dealership and I'm so happy with my decision to go to Performance! Performance has such a variety of vehicles to choose from and an amazing staff. I did visit other dealerships before Performance and I did find trucks there that I liked but their staff weren't nearly as welcoming as the staff here. The main reason I chose this dealership was because of my salesman Drew Ballenger. I went Performance for the first time in April with my grandparents and I had plans to buy a truck then, but Drew recommended that I wait a while save up some money and try to find a new job before I purchase the truck. My grandpa said that Drew is the best salesman he had ever encountered when buying car. Later that day he told me that Drew could have very easily just taken my money but instead he was real with me and told me the truth. So when I finally decided that I could afford a new truck I went back to Drew at Performance and on June 24th I bought a certified 2014 Ram 1500. Drew is extremely helpful, informative and a very nice guy. I recommend talking to him when you visit Performance, he will help find the right vehicle for you and he will be completely honest and up front with you. I am going to recommend this dealership to everyone I know and I definitely plan on returning.
Best of the Best - Don
I have been doing business with Al Smith for near 20 years now. Unlike Tom Merrill I have never had an issue returning a part even a special ordered part. They are by far the fairest and most honest dealership in NW Ohio SE Mich. Service is beyond reproach, John is fair and if there is an issue he does his very best to make it right! Unlike every other Chrysler dealership in this area and yes I had been to all of them! Have bought both new and used vehicles from them, Chrysler, Dodge, Ram and Jeep 16 in total! Just picked up a 2015 Ram Eco-diesel in December.
Shawn was extremely helpful and courteous when I brought... - popefrancis
Shawn was extremely helpful and courteous when I brought my Impala in for service. I'm always treated very well whenever I bring any vehicles in to this service center.
Excellent - Robertloc
Ron Dominick is the reason we purchased the 2006 Town & Country car.
We there treated well and the people are very knowledgeable. Thanks to all.
TOTTALLY AWESOME - Country girl
This dealership is like buying a car back in the old days. Very personable and very happy with the whole experience. Would recommend this dealer to everyone.
Great Car Buying Experience! - Curly61
For the first time, I walked away from a car purchase happy instead of irritated.
I had decided what I wanted before walking into the dealership. I have always hated car buying but this time was an exception. I told the salesman Scott M. what I wanted and he went out of his way to make sure I got exactly that. When I said I didn't want him to try to shove a bunch of extra things down my throat, he respected that (Truly a First!)
If I ever buy another car, it will be from Charlie's Dodge!
Honest - Deer hunter12
Very freindly and helpfull.went out of their way to help"......was there ten years ago and we walked out ,went back this past week and they were so differnt and courties and couldnt be nicer so we bought a jeep trail hawk .thankyou for being everything you did,and we will mke sure we tell everyone about this car lot. Thanku .
BUYING NEW VAN - pkhough
We want to thank David Greene and Brett Carter for helping us purchase our new van. They were very thorough and exact. Made us feel very comfortable. We got a better price than we could have hoped for. Would recommend these two gentlemen to friends and family.
Pamela & Randy Hough
Not your ordinary Dealership - Darryl Lamonica
Jeff Ward and AJ the new car manager found me the exact Wrangler that I have always wanted. I advise everyone to stop in and talk to Jeff. McHugh is a dedicated and courteous dealership where the customer's satisfaction comes fist.
Great experience - Brinks
Shopped around at other dealers and loved the customer experience at Parkway. Chuck Snyder was not pushy and very creative on his selling tactics. Everyone at the dealer was friendly from start to finish. You don't only leave with a vehicle, but you also leave with making new friends. Thank you, Parkway!
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