Great service and sales - Gabriel Swarts
I got to work with Kerry MacFarland and Brian Franklin, both were outstanding. Friendly, knowledgable and helpful in every way. Kerry worked to help take care of a few paint chips on the car and was able to meet me at work for a test drive. Excellent service and professionalism.
Very personable and helpful. - Malibudeb369
As soon as I walked in the door, I was immediately greeted by Bobby Hess. He greeted me by name and let me know exactly what my car was due for along with asking if there was anythinges else I was concerned about. He called me as soon as my car was finished with all details.
Very helpful service in such a great timely fashion - Jagb555
I would like to thank Brittaney Sturgill The service manager that was so helpful In such a great timely fashion to get my vehicle in service and diagnose the problem would recommend her to anybody and Crown for services and sales very professional!
I purchased a new 2016 Dodge Challenger - Guy Geiger
My salesperson's name is Cody and I found him to be extremely professional and personable. I wasn't really sure that I wanted to purchase the car so he let me take the car to my home to show it to my wife and to really see how the car performed. That trip resulted in my purchase of the car. After the purchase I noticed a couple of scratches which I'm sure were my fault and yet Cody and key Chrysler invited me back to have the scratches repaired at no charge. I also received a phone call from mr. Terry Tobey the day I picked the car up and he apologized for not being able to thank me in person and promised to provide whatever service I required in the future. The entire experience was very enjoyable and I feel very confident that this dealership will meet my needs now and in the future and I look forward to working with them.
Professional, and Surprising! - leobratton
Why surprising? I took my car in for one recall service, and had to schedule a second recall to be done next month. But the pros at Wyler did BOTH recall items in one day, saving me another trip in February. The people there are always very professional and helpful; Dennis in Kia Service is always a big help. My first experience with Wyler wasn't very good, way back in 1986. But since then we have purchased two used and one new car at Wyler and have been very happy with all three. Two are Kias, and my wife and I would both recommend the brand highly. We would also recommend the dealership highly. Buy a Kia from Wyler, and if it needs service - ask for Dennis. You will not be sorry.
Great employee - Dean
Not a lot of experience buying or working with alot of people at the dealership so I don't want to speak for everyone. Anthony is who helped us and really made a difference in our experience. Very nice and honest guy who kept in touch with us through everything. Can't say enough how on top of it he was and how quickly he responded to anything we needed. If I were to say anything I would ask to speak to Anthony if you go there and you will be taken care of like you want to be.
Very proffesional and went out of his way to help - Tjwashur94
Troy is a good guy. He brought a car up from there aurora location to painesville for me. Couldn't ask for a nicer salesman.
Best place ever - Laurenfish123
This was my first car I was buying on my own. 23 years old, no credit, no experience in anything cars. They helped me through every single step as if they actually cared about where my money was going. I dealt with John Reed and he was just incredible. There was no sketchy car dealer behavior that I've experienced at other places. Just strait up professional help. I will definitely come back here and bring my family. Thank you so much for everything.
A proud new Jeep owner,
Great car buying experience - shae
We love this dealership; our family has made our past 2 car purchases here and we've been very happy. The most recent time our salesperson, Scott Foster, was fantastic. He took so much time to help us find the perfect vehicle. I wasn't sure what kind of vehicle I wanted but I knew what I wanted it to be like - Scott spent hours with us, letting us drive different types of vehicles until we found what was perfect. The finance person, Chris, was incredibly considerate and friendly. He also took his time with us going over the details of the paperwork and making sure we were completely satified with everything. Fall Motor City has gained a customer household for life :)
Amazing experience! - Tom B
I had a great experience shopping for my new car at Haasz and would definitely recommend Rich Fernandez! He was super helpful! He is my new forever salesman!
Excellent service! - risland4
I never write online reviews, but in this case I feel I must. I couldn't be happier with my service and vehicle from Sandusky Chrysler Dodge Jeep. After looking online for months for the perfect vehicle, I found it at this dealer. I love several states away, but Todd F. and Todd L. were helpful every step of the way. They helped me out a down payment on the vehicle and got the paperwork rolling before I even got there. This was totally different thab any other car I've bought from dealerships. Neither were pushy or ever treated me like a sucker. Todd L. was very good at explaining what I was signing and offered the different warranty packages as options with zero pressure. Between delays in getting to Ohio by train and hitting a snowstorm on my drive back home, the trip was 4 days and totally worth it. I could go on all day about this dealshop and both people I dealt with, but I think I made it clear. 5 stars!
Great Service - KindergartenTeach
We went to this dealership after visiting a few others. We had in mind what we wanted. We arrived with two kids and the staff was curtious and patient. We never felt pressured to buy and returned a few days later after filling out the finance application online and drove home in a nice vehicle. Signing papers didn't take long at all. We had a very positive experience.
Best Salesman ever! - Cal
Just upgraded my 2014 jeep to a 2016 jeep I thought the sales experience was good in 2014 but this time it was even better my salesmans name is Marty Deitsch. Not only is he professional but he sure takes the stress out of buying. I told him what I wanted to do and he did it I recommend if you go to Jake Sweeney Chrysler you ask for Marty Deisch.
Excellent Experience - ClevelandsFinest
Dan Katz was very knowledgeable, kind, and would not let me leave without buying a car (only kidding). Everyone else at the dealership was friendly, and dealt with my screaming kids!
I leased a new vehicle - Durangogirl
I had a very good experience. There was no run around. I would highly recommend Yark for your next car purchase/lease experience. Dave Lauder was a pleasure to work with.
Customer service was fantastic! - lori58
I have recently bought my Chrysler after a long history with another brand/service. Scott made me feel welcome at Chrysler service department and his goal was to "wow" me. He did. He was friendly, helpful and expressed true concern about my satisfaction with both my vehicle and with the service.
Sales Personnel - bill
I was searching for a pick-up truck using TrueCar. One of the dealers I was referred to was New Carlisle Chrysler Dodge Jeep. In going to that dealership on 12/8/16, I spoke with David Brown and the Sales Manager, Debra. David was extremely helpful in showing me two Ram trucks which fit my needs. This was impressive due to the fact I was looking at a 2016 model which was hard to locate. Without any haggling, David gave me an offer which I found very reasonable. There was none of the usual several offers going back and forth with the manager. David and Debra were very pleasant and upfront. Neither made me feel like I was being taken advantage of or pressured into something other then what I was looking for.
It should be known I purchased a different brand pick-up truck from another dealer. However, because of the experience I had with David, I would definitely refer anyone I know who is looking for a Mopar product to go to New Carlisle Chrysler Dodge Jeep.
Worth the trip - Stephen W. Herget
Saw Journey on innernet, was out of our area but went to look at it anywy. Glad we did the people were nice to deal with and we have the vechile we wanted at a fair price.
New Vehicle Purchase - malepior
As usual, this dealership rocks!!!! This is the third vehicle that I have purchased from Grogan's and the experience has been excellent. I never thought I would use that description when buying a vehicle, but they make it so easy and painless. Actually they made me feel very important (I'm not) and that it was critical to have my needs met. You will never go wrong working with these people. John - you were great, could not ask for a more professional, responsive, and "just fun" guy to deal with. Marc - you have my loyalty forever for the culture that you bring to the business.
Happy with Dave - NOTHAPPY
Dave Hunt has been very nice and helpful and is taking care of my problem - He called me personally to help take care of my needs.
Dave Meeks was great along with everyone else..... - 2big2go
Mr. Meeks was a great salesman to work with . He went over everything with the vehicle with me to make sure everything was in top shape.You can tell he knows cars and not just sell them. Low pressure sales and the purchase was smooth and quick. wasn't there for hours like other dealerships. Even with my challenged credit the finance department got it done with a great rate!!! i would definitely look to them when i am in the market for my next purchase.
TOTTALLY AWESOME - Country girl
This dealership is like buying a car back in the old days. Very personable and very happy with the whole experience. Would recommend this dealer to everyone.
A dealership that stands behind their product - Unhappy customer
After a couple of bad experiences with Chrysler/Dodge dealerships. This one was tops. They serviced my Dodge Caravan that was in for an ABS problem and provided me with a rental at no cost to me. By the way, the other two dealerships would not take my Van in to service. The reason being; it was under a recall for this problem and was covered under a life time warranty. The other two were Bob Eddy of Austintown and Preston in New Castle. Finally, my screen name of unhappy customer does not apply to Columbiana Dodge at all. I used that name for the other two reviews.
Good, reputable dealership for long-distance car buying - RL
My husband and I had been scouring ads for the perfect used truck, and knew prices for that model were better in Ohio. Finding a vehicle that was in excellent condition like we wanted, at the right price point, and also at a dealer that seemed reputable was a bit of a challenge. The last thing we wanted was to waste time, effort, and a lengthy road trip. Fortunately, the perfect truck showed up at Dan Hemm. Nikki was the salesperson, and she was informative, helpful, and responsive. After reviewing a lot of photos, and discussing the vehicle with her at length, I felt like there was a good chance it was what we were looking for. Price negotiation was very straightforward and business like, and not filled with the typical dealer excuses, schmucky sales pitches, or strong-arming (I work in marketing/communication, and am very aware when I am being "sold" something. I loathe those spiels). We agreed on a price point after a bit of countering, and I felt good about it. When I arrived at the dealership, our truck was beautiful and as represented. I looked it over, took it on a test drive, and the transaction was finished very quickly with no surprises. Nikki also gave me a ride to the car rental service so I could drop off my one-way rental. I wouldn't hesitate to do business with this dealership again.
BUYING NEW VAN - pkhough
We want to thank David Greene and Brett Carter for helping us purchase our new van. They were very thorough and exact. Made us feel very comfortable. We got a better price than we could have hoped for. Would recommend these two gentlemen to friends and family.
Pamela & Randy Hough
Awesome! - tonynaomiw
we had dealt with furey's before and had excellent service. we were driving by "just looking" when we spotted a dodge ram that really got our interest. Dave came and talked to us and right away we felt comfortable with him. took a test drive and loved it! however never thought we could deal for it. Dave was Amazing! He met all our fears and questions with honesty and respect with no pressure! and guess what?! we took our new truck home the same day WOW! Thank you Dave!! Looking for a Great Salesman go to furey's and ask for Dave Sherman you won't be disapointed!
Worth the Drive - Josh Frank
Go see Jeff Ward. Drove 2.5 hours (one way) to get a new car from McHugh. Worth every mile. Jeff and the whole McHugh crew made for a great buying experience (which unfortunately is hard to find). Very satisfied customer! Jeff knows how to take care of his customers.
Great experience - Brinks
Shopped around at other dealers and loved the customer experience at Parkway. Chuck Snyder was not pushy and very creative on his selling tactics. Everyone at the dealer was friendly from start to finish. You don't only leave with a vehicle, but you also leave with making new friends. Thank you, Parkway!
Amazing Service - Cpauley
My first time buying to get my credit established... One of the reps greeted me just as I walked in the door. They got me the deal on the car I wanted.. the people were great; they were very friendly and willing to work with me. Great hospitality as well; the sales rep I worked with was very positive and carried on conversation with us and offered us a can of soda, water and coffee while we waited for the paperwork to go through; after I got the car, before I left, he talked me through all of the many different features my car had and showed me where each one was and how each worked.. I would definitely consider getting another vehicle from them down the road and I would recommend going to them.... it was pleasure doing business with them
BEST customer service! - AliciaW
Let me just start off with saying I am a woman who knows what she wants and will always go above and beyond if I am treated well. My husband and I have been up and down Columbus to four (yes, four) dealerships looking for our perfect Ford Flex but either had poor service or no one would give us the deal we were looking for on our family dream car and walked away from the sale. I found Ridenour On carguru.com and it was the best decision I made. When I called Ridenour Sabrina answered the phone with such a warm and inviting voice and I had told her what we wanted and the situations with other dealerships. Sabrina guaranteed me that Ridenour is different from other dealerships and they take customer care very serious because they want their customers to leave happy and return in the future. This dealership was over an hour away from my home and I had no problem making that commute for great customer service. When I arrived Sabrina had the car all set and ready to go. I had brought my son with me because he was sick from school. Sabrina had brought him a drink, gave him snacks and talked to him so he would be happy and comfortable while I filled out paperwork and discussed the vehicle. Bruce is the owner of Ridenour and he took the time to come and meet me, talked to me about the vehicle and thanked me for making the commute to come out. When the time came for the appraisal of my vehicle it wasn't the price I wanted. I told them that I wanted the same as what I was offered in Columbus. Bruce came out and said that it's a cold day and he was happy I made the commute so he was going to match the other dealerships quotes and didn't bat an eye. How amazing is that?! Next it was time for paperwork. Tim was organized and made my cash purchase easy and timely so I could get my son home since we had such a long stretch. My son is 5 and asks a lot of questions (go figure) Tim answered every question my son threw at him and talked to my son about Star Wars (my sons favoite). If you are questioning where you should start for your next car purchase start at Ridenour Auto and save yourself the trouble. My husband and I will be starting there next time we are ready for a new vehicle.
Klaben Chrysler Jeep Dodge Ram
Sales & Leasing Consultant
Sales & Leasing
Jeff Wyler Eastgate Auto Mall