Excellent Service!! - Rebel5TX
Nick was very friendly and knowledgable. He took the time to answer all my questions, and he made my new car experience great! I would recommend him and Klaben to all my friends and family : )
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Purchase of a used car - Markymark
Went in today to look into purchasing a charger we have been interested in for a week and was able to make the deal with no issues in a little over an hour! We were very pleased with the transaction.
Great Service! - Kandace1980
Thank you Jason Stull! Great sale person, I just purchased a 2017 Chrysler Pacifica and I love it!! he took his time and found me the perfect van, I really enjoyed the time I sent at the dealership. Jason is down to earth and a really people person.
Would not go anywhere else to purchase our vehicles!! - mermaid58
My family has purchased four vehicles from Falls Motor City. Honest, fair and completely genuine! Dave McGraw is awesome, never pushy and is completely honest! Our experience at this dealership has been nothing but positive.
Great people! Great service! - smith6ms
I just bought my first vehicle from Zach! He was amazing! He was so helpful and informative and got me exactly what I wanted! Would highly recommend!
Great buying experience - jr11657
Cannot say enough about Joey Carrico and all the others at Key Chrysler. Made my wife and my buying experience so easy we drove away with 2 vehicles and could not be happier
Professional Service! - 15592104
I was the first one in the door in a "first come first serve" environment. I explained that I had a wife with Dementia at home alone until I could get back. My service was completed in what I would call record time. I expressed my thanks for their efficiency and was on my way------VERY SATISFIED.
great effort - earnold001
My salesman, jason, drove hours to get the exact car i wanted and its perfect. He found me a manual even though he could have just tried to talk me into something else.
Awesome experience! - KimB
Progressive CJDR is the place to go. There was no hassle, no pressure, nothing but a great deal and great people to work with to get me in a new Jeep Renegade at a lower payment than my previous vehicle. Ben was so helpful and has an awesome personality! Ally in finance was amazing in wrapping everything up! Go see them for your next vehicle and ask for Ben!
Amazing experience and staff - Murphybella9!
My husband and I went to Haasz Automall to price out vehicles. Mike Lynch and Linda Sousa were incredible and went above and beyond to get us both into the vehicles we wanted. They were kind, courteous, knowledgeable and made the whole experience easy and stress free. My husband and I both walked away with exactly what we were looking for. I would highly recommend Haasz Automall!!
Purchased a new vehicle and had it serviced - 24lakers24
I was told about the dealership by my good friend Alan Kinnaird. I went there he set me up with Paul Baughman and i showed him a car that i was really interested in. I told hime my financial situation and he took care of me from start to finish and is still taking care of me! Great people that care about what you want and need. The do everything they can to make your dreams cone true! Thanks Paul and Alan!!!! Keep up the amazing customer service!!!
Excellent service - KDH
I purchased a vehicle today with charlie greenberg! He is amazing from the day I contacted him until the sale was final... He's very professional & friendly... He does not tell you NO... his only response is "I can, I will, ...he goes above and beyond to make his customers happy! ...I've dealt with several cars salesman and I haven't met one that will do everything they possibly can & promise they will! If you need a new car shop with Charlie Greenberg!!!!
Exceedingly Helpful - Ian Swankhouse
Ted was so helpful in finding a car. I worked in customers service in retail for a long time, and I can say that is customer service and ability to sell a car is astounding. Not only did he work with me meet my needs, but he made the process fun, easy, and exciting. The process and paperwork? went went by smoothy and efficiently. He experience obviously shows in his work.
New and Used Sales
Pleasant car buying experience! Seriously! - Bill M.
Purchased dozens of cars over the years, but first time buyer from the Wally Armour team. Jeff, Zac and Brian were attentive and were comfortable with me shopping and doing prelim stuff via internet and phone. They were ready to go when I got there and had me in and out in no time. It was easily the best car buying experience I've ever had.
Above and beyond! - marydivins33
Chris went above and beyond to ensure I was getting the best possible deal for a quality vehicle. Outstanding customer service and customer satisfaction! I went in to get my car serviced and Chris made sure everything was being taken care of concerning warranties he had clearly discussed with me when purchasing my vehicle. Will most definitely continue to work with Chris and Ganley team next time I purchase a vehicle.
Bought a 2017 Dodge Journey - Alicia824
My husband and I have nothing but good things to say about our experience here. A.J. really worked with us just get us exactly what we wanted for the price we were looking at. We loved working with him. Mike helped us over in the finance department and he really walks you through everything so you understand it. When we are lookin for another car we will be back and we are going to be sending people to this dealership. Such a great experience.
Good Deal - Doug Andrews
I got the deal I was looking for. Scott Thompson is a trust worthy guy that you don't find in many dealerships. See you for the next one!
Les is a man of his words. - jorge
Had a part problem. Les in parts dept. handle it for me. He is a man of his word! Thanks again Les very helpful person!
Exactly what we were looking for - Haynes84
I would highly recommend Tom! We showed up after just having a bad experience in Springfield, told him what happened and exactly what we were looking for. He met and exceeded what we asked. Everyone we encountered was so nice and treated us with such respect. I have recommended them to several family and friends in the last week!!
Great expirence!! - Hillsy7
Ron was a delight to work with while shopping for a car. Matt made us feel very comfortable and gave us what we were looking for in our trade. Very down home feel dealership. Anyone look for a new or used car would benefit from calling Ron at Spitzer Kia!
New Durango Purchase - boatie09
We knew exactly what we wanted-And Russ Irvine found it 150 miles away! My husband was out of town, so we had to wait until Saturday to pick up the Durango. But Russ called and let me come see my new car. It was perfect and beautiful! And kudos to Heather in the office. She scheduled our rustproofing and stain proofing and had the car back to us in 24 hours. Thank you both! I love this car.
Awesome Experience! - hbiddle95
This was my first time leasing a car and everyone was so friendly and helpful! It really was an amazing experience. I would definitely recommend Spitzer to anyone looking for a car!
Senior Sales Professional
Purchase - Bewake
Nice people. The girls work hard and are very pleasant. They are an inspiration for women in the auto sales world. They are very hard working to make the customer Happy.
Don Meeks - evanswt2000
One of the best salesman I have ever dealt with. Thanks Don for working so hard to get us our jeep compass...we love it ....
Happy with Dave - NOTHAPPY
Dave Hunt has been very nice and helpful and is taking care of my problem - He called me personally to help take care of my needs.
Friendly and efficient - Rachelroo
Our experience was very enjoyable. The sales staff are very friendly and helpful. We will definitely recommend this dealership to others. Thank you to everyone who helped us in our search.
Exceptional Customer Service - kitasb11
My experience with Al Smith Chrysler began in 2013 when I began searching for a new vehicle. My favorite type of vehicle is the Jeep Grand Cherokee, and this dealership happened to have a used 2002 that was within my price range. So, I went there to take a closer look at it to see what financing options would be available to me, because I did not have perfect credit, and had never purchased a vehicle from a dealership before. When I got there I was warmly greeted by the salesman AJ Smith, who was very kind and patient with answering all of my questions and encouraged me to take it for a test drive while they checked on the financing options. I did not realize at the time that his family owned the small dealership, but when I returned from my test drive his father was ready with many different options for financing. I ended up purchasing the Jeep that day, but after that I always said to myself that whenever I purchase another vehicle in the future, it would be from Al Smith Chrysler. The reason I said this is because of how kind, professional, and attentive they were with me the day I bought the Jeep, even though I was buying used.
My Jeep was not as expensive as buying a new car of course, but they made me feel that my business was important to them. They treated me as if I was buying something brand new, as well as their service department any time I went in for service after that. Even after they moved from their small little shop into the big beautiful new showroom they have in Bowling Green, they still maintained their pleasant outstanding professional customer service that I appreciate so much. This is the main reason that I decided to purchase another used 2010 Jeep Grand Cherokee from them in 2017. Also, their pricing is competitive, fair, and the condition of the used vehicles is top notch. They take great care to make sure that their used vehicles are like new for the next owner, and I am very satisfied with my recent Jeep purchase from them. Anytime I am thinking about purchasing a vehicle in the future, it will be with AJ Smith at Al Smith Chrysler...period.
TOTTALLY AWESOME - Country girl
This dealership is like buying a car back in the old days. Very personable and very happy with the whole experience. Would recommend this dealer to everyone.
Well Worth the Drive! - John Valerie
My wife and I took the family down to Columbiana Chrysler Jeep Dodge Ram to look at Wranglers. It was the best car experience we have ever had. Not only was the staff knowledgeable professionals, but they are full service. No games and fastest purchase to date. Walked in and drove home. I also thought we receive a great $ deal on a Wrangler that nobody in the big city would discount. Small town dealer with big town inventory. Thanks again. You have much to be proud of there!
Good, reputable dealership for long-distance car buying - RL
My husband and I had been scouring ads for the perfect used truck, and knew prices for that model were better in Ohio. Finding a vehicle that was in excellent condition like we wanted, at the right price point, and also at a dealer that seemed reputable was a bit of a challenge. The last thing we wanted was to waste time, effort, and a lengthy road trip. Fortunately, the perfect truck showed up at Dan Hemm. Nikki was the salesperson, and she was informative, helpful, and responsive. After reviewing a lot of photos, and discussing the vehicle with her at length, I felt like there was a good chance it was what we were looking for. Price negotiation was very straightforward and business like, and not filled with the typical dealer excuses, schmucky sales pitches, or strong-arming (I work in marketing/communication, and am very aware when I am being "sold" something. I loathe those spiels). We agreed on a price point after a bit of countering, and I felt good about it. When I arrived at the dealership, our truck was beautiful and as represented. I looked it over, took it on a test drive, and the transaction was finished very quickly with no surprises. Nikki also gave me a ride to the car rental service so I could drop off my one-way rental. I wouldn't hesitate to do business with this dealership again.
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