No need to look any further than Klaben! - Sue W
We have purchased our cars from Klaben for over 20 years and every experience, from sales to service, has been "gold star". I can't say enough about the Klaben employees, particularly Justin Bolen and Dave Mott. They are so knowledgeable and truly care about their customers. There is no high-pressure sales here. Their only objective is to get you in a car that fits your needs and budget. We have walked away every time feeling great about our experience and will continue to recommend Klaben, Dave and Justin to our friends and family.
Wonderful experience - Amyb
We bought a 2016 Impala. Our salesperson Andy Richards was great. Andy came in on day off for the signing of our paperwork and went over all controls and answered any questions we had. This is the third vehicle we have bought from Andy. The entire process was very quick.
Very Pleased - ghowdadda
I'm extremely pleased with the service I received from Everett at Crown Chrysler Jeep Dodge. I built the truck I wanted online and they had it on the lot. Everett made sure I got the best deal he could give me and showed me how to use all the user friendly options my new Ram 1500 featured. Thanks again, Everett and everyone at Crown!
Great Dealership - Michael Lane
This makes my fourth or fifth vehicle I have purchased or least from Key Chrysler. My personal experience has been just fine with everyone there. I have been personally been greeted with Mr. Toby and his son. the owner Mr. Toby talked to me as if I was someone he knew for a long time. What really brought me back was when I bought a used truck from them. my water pump went out just 3 days after my warranty ran out. I went to the dealership told them what happened and they fixed the water pump free of charge to me. Then the same thing happened with a valve stem on my truck and it messed up the sensor inside the rim they fixed it free of charge for me. My sales person by the name of Dwayne is not high pressured at all.
Friendly sales group - brownky
We worked with TRACI. He was very easy to work with and very helpful. He made it easy to select a new car rather than a used car. The payment is at an amount we can afford. Traci was easy to reach by phone for follow-up questions after the purchase was final. I would definitely recommend this dealer lot to our friends.
Great experience - K C
Recently bought a new Chrsyler 200 S, and my experience was great as always. This is the 4th car I have purchased through this dealership, and they have been great every time. I always work with Brian Glasper and Dan Gordish. Both know what I want and have provided me with excellent options. I would not go anywhere else.
purchase new truck - Mike
Jordan Witt and Andrew Huzvar were very helpful in me buying my new truck. Would recommend you seeing them first when buying. I will note that I was at other dealership before coming to Haasz.
EXCELLENT SERVICE - awischmeier
I am not one to write a review very often, but I am one to give credit where it is deserved. My 2016 car shopping process began at another Jeep dealership who was extremely unmotivated and had no desire to make a sale on a Sunday. Sunday night I went on Falls Motor City dealership website (just to search their inventory) and was connected with Kevin Davis. We chatted online for a brief time and he gave me his number so he could help get me into a newer jeep with a more comfortable payment. I gave him a call, and this was at 7pm on a SUNDAY night where he was working from HOME just to make a potential customer happy, he has never met me before and knew little about my eagerness to buy a new car.... Within 5 minutes on the phone- he found me the car I instantly fell in love with just from pictures. Monday afternoon I met with Kevin and the process was so seamless it amazed me! I would highly recommend Kevin to anyone and everyone in the market for a car! Great personality, NOT PUSHY at all and was very grateful he was able to find me a car that I LOVED in a price range I loved even more!
Great experience - Ryan Arndt
Zaid was very helpful. After several trips and crunching alot of numbers finally got me into a lease. I couldn't be happier. Finance worked with me to find the best rate
Not paid on commission! - Allan & Brooke
Dan and everyone at Wally Armour was extremely helpful in helping us get a Dodge Avenger in our price range. At wally armour they are not paid on commission so they don't push you in to getting a car you can't afford. This is what makes them so great, they just want to help you get a car. Thanks Dan the service was great!
Just got my 2012 Dodge Van from there Very nice people. Woul - jrswjs2008
Just got my 2012 Dodge Van from there Very nice people. Would like to thank Rich Fernandez for working with me and getting me in it...
Painless process - Karen
Shane was helpful and attentive. He listened to our needs and worked with us until we were ready to make a purchase. This is our third purchase from Kasper and we will be back.
Buying My First Car - TM2016
Buying your first car can be an extremely stressful experience. Josh Gowing made my experience as easy and exciting as he could. He immediately welcomed my family and I to the dealership with a smile and began asking me questions about the kind of car I was looking for. As a first time car buyer, his knowledge about all of the cars was very helpful. Josh was honest, sincere and took the time to help me understand which car would be the best fit for me. I appreciate how patient he was with my random questions and with my family and I as we went through the process. His motivation and commitment to his job was highly noticed, not only when working with me but also with other customers. Josh made me feel like a friend instead of a customer. I can honestly say that he is the reason I left extremely happy and excited about my new car. I highly recommend going to Ganley Chrysler of Aurora for your next car purchase experience.
Great sales and service team - Timrussell02
Just bought my 2nd truck from them in less than 2 years and the sales and service team did a great job getting me I the truck I needed and getting the hitch added on in a great time frame.
Excellent customer service - Watson, Deloris 12
My experience was excellent. The rep. Mr. Canon was very thorough and professional. I highly recommend this company based on my experience.
Car purchase - Tc2013
Dealt with Denny McKenzie at the dealer ship. Very friendly, helpful but best of all no pressure! It was a very easy and pleasant experience. Highly recommend anyone looking for a vehicle stop by and see Denny.
Wonderful customer service. - ekroger1
The customer service was wonderful. Angie assessed my car quickly and got me a rental so I didn't have to wait around all day. I am very happy with my experience.
With caveats... - Mommer
Last year I worked with Chris Aughney at the Grogan's Towne on Central. He was great, inspired confidence in me with his honesty and integrity & I recently I returned to him to begin looking for a car for my young daughter. The BUT here is that I took my Grand Cherokee to the Grogan's Towne on Telegraph for recall repairs several times. Not sure what the issue is here - possibly just too big of a dealer/repair shop - but I will not use them again. Everything takes at least a full day and is super inconvenient. Superficially nice but no real attention to detail and if you're not an educated consumer and aware of all the particulars regarding the repairs, you get no help from them. I should not have to be so vigilant! Chris gets 5 stars and then some but the Service Dept on Telegraph gets a 2. Last time I took the car in (sensing a lot of recalls here??) I took it to Charlie's Dodge in Maumee and had a much better experience in working with the Service Dept.
Great Experience - Happy Buyers
Dave and his staff at the new Performance Chrysler were really great.
They listened to our needs and worked to get us the deal WE wanted.
No high pressure sales, no rushing the process, just folks who are interested in making you, the customer, happy. The actual sale was a natural result.
No doubt this comes from the direction and leadership Dave provides. I highly recommend this NEW Dealership for any automobile needs one has!!
The best first dealership experience! - TMorton96
This was my first experience buying a vehicle from a dealership and I'm so happy with my decision to go to Performance! Performance has such a variety of vehicles to choose from and an amazing staff. I did visit other dealerships before Performance and I did find trucks there that I liked but their staff weren't nearly as welcoming as the staff here. The main reason I chose this dealership was because of my salesman Drew Ballenger. I went Performance for the first time in April with my grandparents and I had plans to buy a truck then, but Drew recommended that I wait a while save up some money and try to find a new job before I purchase the truck. My grandpa said that Drew is the best salesman he had ever encountered when buying car. Later that day he told me that Drew could have very easily just taken my money but instead he was real with me and told me the truth. So when I finally decided that I could afford a new truck I went back to Drew at Performance and on June 24th I bought a certified 2014 Ram 1500. Drew is extremely helpful, informative and a very nice guy. I recommend talking to him when you visit Performance, he will help find the right vehicle for you and he will be completely honest and up front with you. I am going to recommend this dealership to everyone I know and I definitely plan on returning.
Best of the Best - Don
I have been doing business with Al Smith for near 20 years now. Unlike Tom Merrill I have never had an issue returning a part even a special ordered part. They are by far the fairest and most honest dealership in NW Ohio SE Mich. Service is beyond reproach, John is fair and if there is an issue he does his very best to make it right! Unlike every other Chrysler dealership in this area and yes I had been to all of them! Have bought both new and used vehicles from them, Chrysler, Dodge, Ram and Jeep 16 in total! Just picked up a 2015 Ram Eco-diesel in December.
Shawn was extremely helpful and courteous when I brought... - popefrancis
Shawn was extremely helpful and courteous when I brought my Impala in for service. I'm always treated very well whenever I bring any vehicles in to this service center.
Excellent - Robertloc
Ron Dominick is the reason we purchased the 2006 Town & Country car.
We there treated well and the people are very knowledgeable. Thanks to all.
TOTTALLY AWESOME - Country girl
This dealership is like buying a car back in the old days. Very personable and very happy with the whole experience. Would recommend this dealer to everyone.
Great Car Buying Experience! - Curly61
For the first time, I walked away from a car purchase happy instead of irritated.
I had decided what I wanted before walking into the dealership. I have always hated car buying but this time was an exception. I told the salesman Scott M. what I wanted and he went out of his way to make sure I got exactly that. When I said I didn't want him to try to shove a bunch of extra things down my throat, he respected that (Truly a First!)
If I ever buy another car, it will be from Charlie's Dodge!
Honest - Deer hunter12
Very freindly and helpfull.went out of their way to help"......was there ten years ago and we walked out ,went back this past week and they were so differnt and courties and couldnt be nicer so we bought a jeep trail hawk .thankyou for being everything you did,and we will mke sure we tell everyone about this car lot. Thanku .
BUYING NEW VAN - pkhough
We want to thank David Greene and Brett Carter for helping us purchase our new van. They were very thorough and exact. Made us feel very comfortable. We got a better price than we could have hoped for. Would recommend these two gentlemen to friends and family.
Pamela & Randy Hough
One happy customer! - newell_14
Great group of people. Thanks for all of your help and patience. We dearly love our new car. I would also highly recommend salesman Jamie Rice. He was wonderful to work with. Thanks again Jamie!
Not your ordinary Dealership - Darryl Lamonica
Jeff Ward and AJ the new car manager found me the exact Wrangler that I have always wanted. I advise everyone to stop in and talk to Jeff. McHugh is a dedicated and courteous dealership where the customer's satisfaction comes fist.
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