Easy Purchase - David Houpt
Young Mr Jacobs made the purchase easy. No high pressure, wanted to show me the kind of car I wanted to purchase. As a Chrysler employee price is not negotiable, we get employee price. I got more for my trade in than at other dealer. I have purchased cars and trucks from Klaben when Ed Twigg worked. We go back to 1979. Ed Twigg passed so had to find a new salesman.
No hurry behind staff - anniepark07
I understand there is some time needed to get through the whole process of purchaseING a vehicle but the staff at the dealership was a ltitle slow in my opinion. On more then 1 occasion I told them that my father had to be at the doctors by a certain time and if it wasn't possible to get everything completed by a certain time then I would need to come back. They said it wouldn't be a problem, however they did end up taking longer to the point where my father was at least 10inure late. We had shown up that morning befoee they opened and was still late.
Excellent service! - elann13
I go to Crown Chrysler Jeep Dodge Ram for everything from having my oil changed to having a tail light changed to fixing and major issues. Mark Nelson is a great service advisor who is great at explaining the problem at hand. He ensures that the problem is taken care of as soon as possible and he's great at updating you on the status of your service.
Easy to talk with and, professional. - Steven Cerreta
Went into the dealership to trade my car in. Got a great deal on the trade and new the new Jeep. I was blown away by the professionalism and help that the dealer provided.
Painless and pleasant car buying experience - melknc
Jeff Wyler Kia has a great sales and finance staff. I was able to get the exact car I was looking for at the price I wanted to pay. Can't ask for more than that!
Awesome services is why I keep coming back! - lisak2009
This is the 5th vehicle I have bought from Progressive Chrysler Jeep Dodge and Mark Hastler. The experience and services are always top notch! I love my new 2016 Jeep Grande Cherokee.
Definition of Appreciation is ANDY HUZVAR!!! - Country Girl Equinox
Andy Huzvar is the sweetest, kindest, down to earth young man I know. He probably doesn't even realize it but God used him to bless me. He meet every need and desire I had and then some. I cannot express how blessed Haasz is to have him!! Thank you for everything!! You are truly APPRECIATED!!
Easy relaxed atmosphere - Hondaguy
Todd is a easy going salesman, who didn't try to pressure me into buying something I didn't want. I would recommend him to anyone.
Hands down, best experience buying a new car, ever, period. - Nate
Stopped in on a Sunday not even knowing the dealership was open on Sundays. Was looking at trading a car in and buying new. They had the vehicle I had researched and wanted on the lot. Took a test drive, agreed upon a price, agreed upon a trade in value, put a deposit down before I left, and took delivery of the car the next day. There is absolutely zero chance I could have gotten a better deal anywhere else in the state, and for that matter, I am not even sure if I could have done better anywhere on the east coast. Numerous times I have left dealerships after buying a car with a sinking feeling that they "got me" somehow. I did not have that feeling leaving Falls motor city. I have never felt better about buying a new car in my life. Low pressure, fair, patient, all the things that other dealerships have reputations for not being, Falls motor city is. I already know that when we are ready for the next new car, there is no point in going anywhere else.
Amazing!!!! - Tia.Idell
The Paul Baughman is the best sales man my husband and I ever had. He never gave up on us and was always friendly. Haasz and Paul made us feel like family. I love this place and I have told many others to come here. Thank you Paul for making us feel like family and making it so easy. I can't thank you enough Paul and Shelly. Thank you thank you thank you for getting me into my dream car. You guys rock!
Best Experience!! - bdonahuea
Our experience was very smooth. We knew what we wanted and Bill VanHorn provided top rate service. No pressure! Bill was very knowledgeable and thorough!
Totally awesome - Carl Blankenship
The service and people that work with us were awesome. Like buying a car off my dad. Love it .thanks kasper. And a special thank you to Buddy.
Friendly and honest - Bert3155
I bought a new Jeep from Chris and Jen and was extremely happy, not only with the deal I received, but with their attitude, friendliness and willingness to listen during the experience. I did not feel forced into anything or that someone sort of game was being played between us to negotiate the price of the vehicle, everything was straight forward. You could tell from talking with them they are both passionate about what they do and very knowledgeable about all cars. I would definitely recommend buying a vehicle from them.
Great salesman - Volkswagen
I was looking for a used car for my son and came across one on jake Sweeney website did the inquiry on the site and within a few hours I got a response from a great salesman Marty Deitsch. I met with him 2 days later ( he was responding to my inquiry on his day off). Took the Volkswagen on a test drive and wow what a clean quality car. Thanks again Marty!
Repair yips - jim613
a trip to a car dealer for a repair is always a stressful trip. The last two trips have been resolved quickly and well (for me). I always left with a good feeling. BTW - I never give a 5/5 in a survey.
Purchase of new vehicle - TINA.COLLINSVB
I was there for 4hrs. that was to long, all I needed was test drive and then credit. Didn't met mngmt. Finance person nice.
Car purchase - Tc2013
Dealt with Denny McKenzie at the dealer ship. Very friendly, helpful but best of all no pressure! It was a very easy and pleasant experience. Highly recommend anyone looking for a vehicle stop by and see Denny.
Professional, Customer Service Focused - Dawn Hedrick
I enjoyed my overall experience with Matt and everyone I talked with. Although Eaton is far from where I live in would recommend them because of the high level of customer service.
Great Customer Service - Krankie
Russ is A Great person he helped us through the whole process in buying our 2016 Jeep Grand Cherokee it was worth the day we spent at the Dealership. Everyone in the whole organization was very nice ! From Finance to Service to Showroom!! Love going there for Service
Great Experience - Happy Buyers
Dave and his staff at the new Performance Chrysler were really great.
They listened to our needs and worked to get us the deal WE wanted.
No high pressure sales, no rushing the process, just folks who are interested in making you, the customer, happy. The actual sale was a natural result.
No doubt this comes from the direction and leadership Dave provides. I highly recommend this NEW Dealership for any automobile needs one has!!
Comfortable and friendly environment - Douglas Rodgers
My sells rep (Krisha Sheets) was very straightforward and honest which really was a deciding factor in me making my decision... Her ability to make me feel comfortable really made my experience at performance dodge enjoyable and pleasant. I left there feeling really good about my purchase!! Two thumbs up!!!
Best of the Best - Don
I have been doing business with Al Smith for near 20 years now. Unlike Tom Merrill I have never had an issue returning a part even a special ordered part. They are by far the fairest and most honest dealership in NW Ohio SE Mich. Service is beyond reproach, John is fair and if there is an issue he does his very best to make it right! Unlike every other Chrysler dealership in this area and yes I had been to all of them! Have bought both new and used vehicles from them, Chrysler, Dodge, Ram and Jeep 16 in total! Just picked up a 2015 Ram Eco-diesel in December.
Shawn was extremely helpful and courteous when I brought... - popefrancis
Shawn was extremely helpful and courteous when I brought my Impala in for service. I'm always treated very well whenever I bring any vehicles in to this service center.
Excellent - Robertloc
Ron Dominick is the reason we purchased the 2006 Town & Country car.
We there treated well and the people are very knowledgeable. Thanks to all.
TOTTALLY AWESOME - Country girl
This dealership is like buying a car back in the old days. Very personable and very happy with the whole experience. Would recommend this dealer to everyone.
Great Car Buying Experience! - Curly61
For the first time, I walked away from a car purchase happy instead of irritated.
I had decided what I wanted before walking into the dealership. I have always hated car buying but this time was an exception. I told the salesman Scott M. what I wanted and he went out of his way to make sure I got exactly that. When I said I didn't want him to try to shove a bunch of extra things down my throat, he respected that (Truly a First!)
If I ever buy another car, it will be from Charlie's Dodge!
A dealership that stands behind their product - Unhappy customer
After a couple of bad experiences with Chrysler/Dodge dealerships. This one was tops. They serviced my Dodge Caravan that was in for an ABS problem and provided me with a rental at no cost to me. By the way, the other two dealerships would not take my Van in to service. The reason being; it was under a recall for this problem and was covered under a life time warranty. The other two were Bob Eddy of Austintown and Preston in New Castle. Finally, my screen name of unhappy customer does not apply to Columbiana Dodge at all. I used that name for the other two reviews.
Good, reputable dealership for long-distance car buying - RL
My husband and I had been scouring ads for the perfect used truck, and knew prices for that model were better in Ohio. Finding a vehicle that was in excellent condition like we wanted, at the right price point, and also at a dealer that seemed reputable was a bit of a challenge. The last thing we wanted was to waste time, effort, and a lengthy road trip. Fortunately, the perfect truck showed up at Dan Hemm. Nikki was the salesperson, and she was informative, helpful, and responsive. After reviewing a lot of photos, and discussing the vehicle with her at length, I felt like there was a good chance it was what we were looking for. Price negotiation was very straightforward and business like, and not filled with the typical dealer excuses, schmucky sales pitches, or strong-arming (I work in marketing/communication, and am very aware when I am being "sold" something. I loathe those spiels). We agreed on a price point after a bit of countering, and I felt good about it. When I arrived at the dealership, our truck was beautiful and as represented. I looked it over, took it on a test drive, and the transaction was finished very quickly with no surprises. Nikki also gave me a ride to the car rental service so I could drop off my one-way rental. I wouldn't hesitate to do business with this dealership again.
Awesome! - tonynaomiw
we had dealt with furey's before and had excellent service. we were driving by "just looking" when we spotted a dodge ram that really got our interest. Dave came and talked to us and right away we felt comfortable with him. took a test drive and loved it! however never thought we could deal for it. Dave was Amazing! He met all our fears and questions with honesty and respect with no pressure! and guess what?! we took our new truck home the same day WOW! Thank you Dave!! Looking for a Great Salesman go to furey's and ask for Dave Sherman you won't be disapointed!
BUYING NEW VAN - pkhough
We want to thank David Greene and Brett Carter for helping us purchase our new van. They were very thorough and exact. Made us feel very comfortable. We got a better price than we could have hoped for. Would recommend these two gentlemen to friends and family.
Pamela & Randy Hough
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