Sales Associated - THWIII
Zach Throckmorton helped us the day we bought our jeep. He was very knowledgeable and nice and super excited about what he was doing. Hopefully if you ever hire another person, make sure he/she is as good as Zach!
Service - M.Davis
Service team found a small cut on inside of my tire that was undetectable unless looking at the tire from under the car. Todd Carter did an excellent job of locating a replacement tire and the team did a great job of replacing the tire in a timely manner.
Great sales experience - HappyFiat
Had a great sales experience working with Jordan Godwin. Pleasant, professional and very knowledgable about the Fiat 500C. Great experience. He was low key, no pressure but could really explain the features of the car. Came back with my husband several weeks later and we bought the car. Would definitely recommend Jordan and the dealership.
great people - lilred
we are from Canada and had a scraping sound in front of our new Jeep Trail Hawk we pulled in and were immediately greeted and they had our Jeep on the rack found the problem fixed it and did not even charge obviously Bob you have chosen your staff well. Kudos to the service mgr Russ & Rose British Columbia Canada
Great experience - dcbaxter
Great experience at Stan McNabb, I traded in a 2012 Scion tC looking for a larger vehicle. There was no hassle getting the full KBB value for my vehicle. Chris was knowledgeable and assisted greatly in my decision. Initially I was looking at the 2016 Jeep Renegades, and after a drive, and some communication, Chris realized it wasn't what I was searching for. He recommended we take a look at another vehicle they had on the lot, a 2014 GMC Terrain. He understood what I was searching for, and knew exactly where to point me - after driving it, I knew it was the right choice. Great service from great people.
Excellent Service - CarolynWorley
Just recently purchased a Jeep Renegade and have to say Crown Chrysler always has excellent service I had the pleasure of having James Sherlin help me find what I was looking for was very informative and showed me the little things that make the Renegade and excellent choice..Thank you for your humor and helping me finally pick out a Jeep I'm going to keep for many years to come....
Would recommend to all - Ghostrida777
I went to Rockie Williams and I was treated like family. Everyone was very helpful and friendly from the salesman, to the detailers, from service, to Rockie Williams himself. Everyone at the this establishment has a warm, kind, and genuine personality. Now that I have been here, I can't imagine buying anywhere else.
Top Reviewed Specialists At This Dealership
Great customer service - Tonya C Wilson
We took the 4 hour drive yesterday to pick up our new Jeep Wrangler Rubicon Recon edition. I must say, Giavonni made this absolutely the best vehicle purchasing experience we've had! He took care of everything over the phone so that, once we arrived, all we had to do was sign papers. He was so friendly, knowledgeable, and kind. He made sure to take the time to contact us with updates and just stay in touch during the entire process. Everyone we encountered at the dealership was very nice and welcoming. The showroom, offices, and lot were very clean and classy. It was, hands down, an awesome experience and we'll definitely contact him when we're ready to purchase another! Thanks for making us feel welcomed and appreciated. It was well worth the drive!
Bought a used Truck - JayCanyon
I just bought a used truck today at Steve Jones Chrysler Dodge and Jeep and I had the best experience buying with them. I had been shopping around through the whole nashville and mid TN area and had some really bad and rude experiences. Glenn was super friendly, honest and understanding. He really was genuine and all the rest of the staff there were very nice as well. I'd definitely recommend shopping here if your on the market for a new or even used vehicle! It was a fast, quick and easy process and they weren't pushy or trying to be forceful either.
AWESOME Experience - JeepLvr
Okay, so I know this is hard to believe but there really is a car dealership and a car salesman that treats a customer with respect. I know, I know, you are thinking I am under the influence of something but guess what? I'm not and it's true. My husband and I were in the market for a new 4 wheel drive vehicle and I stopped by Stinnett Chrysler Dodge Jeep in Newport, TN., on my way home from work. I wasn't immediately descended on by a salesman, which was nice. I went into the showroom and met Mr. Bill Francis. He wasn't "honey this or honey that". He treated me very professionally. I told him what we were looking for and he suggested we get pre-approved through the dealerships website and then we could look at vehicles and options from there. He didn't drag me by the hair to sit down and "work the numbers", which I had heard before. Bill didn't call or email every hour. He let us do our homework and when we were ready he was there for us.
He also understood that my husband and I are professionals and lead EXTREMELY busy lives. When we finally decided on a vehicle he made sure that the paperwork was handled quickly and efficiently by the finance department as it had to be done on my husband's lunch break. Also the gentleman "Curtis" in the finance department was polite and thorough. He went over the options as far as warranty plans and he respected our choices. He made suggestions based on his experience. He turned what is usually a painful, excruciatingly long process into an informative, professional and concise process.
I highly recommend Stinnett Chrysler Dodge Jeep. It is a small town dealership that still treats customers with respect. Very rare in our world. Thank you Bill, Curtis and the Stinnett family.
Amazing buying experience! - Amanda P.
My husband and I had been to four other dealerships in one day looking for the right SUV. The salesman at the places we stopped at were really pushy and only wanted to sell us what we didn't want. We decided to stop at Taylor Automotive on our way home to McKenzie. We met Kevin Kelley and for the first twenty minutes we never even spoke about an SUV. He was a genuine nice guy who asked us about our family and how he could help us. I wanted a Honda Pilot and he happened to have one with real low mileage. The price was a little out of our budget but the monthly payment was where we kind of expected it. We needed to think on it over night and Kevin said that was fine and understood. We talked to the sales manager Chris who was as nice and understanding as Kevin. We drove home and talked about it and we were debating on going back in the morning. Kevin called me and asked if I really wanted the vehicle and I told him yes. He said he was having it cleaned up and Chris was going to redo the price on my trade in. Kevin and Chris were not your typical salesman but they did persuade us to buy it. They did not pressure us and were not pushy at all. They both took the time to explain to us different things and they valued our time. I would recommend Kevin to anyone buying a car!
Chrysler 200 - Barbara Bailey
Donnie Woods is awesome! I could not have had a better salesperson. Thank you Donnie for everything you did. You went above and beyond
Double Purchase - Anistie
My husband and I purchased 2 cars on June 17, 2017 and had a great experience. We were working with a new sales person (Don) who was being trained by and experienced salesman (Ron). Both individuals were very professional and we did not stop looking and test driving until I found the Jeep I wanted and my husband found the Charger he wanted. The staff were very knowledgeable and personable and made the lengthy buying process much better.
Long distance purchase - syncromark
I found just the Promaster I wanted - after searching all over the country. Kemmy added a few requested options and had the vehicle ready in just a few days. When I flew in from Portland Oregon, they picked me up at the airport, and had the truck shiny, full of gas and ready to go! I was there less than 30 minutes, and the truck behaved flawlessly during the 2800 mile drive home. If I lived near there, Gupton would have a customer for life! Thanks again!
Alan Vines--excellent visit - michael38004
Excellent visit. The whole team made us feel very welcomed and comfortable. Alan Vines was the third place we stopped at during our car shopping outing and had we gone there first we needn't have visited anyone else. I'm genuinely content and happy with every facet of how they operate and will be there again in the future when the time comes for another new vehicle.
Never again will they get my money - SNicole
I came in for a issue with my vehicle. After waiting til the next day to get my vehicle I paid the $525.00 for services. Left off the parking lot and discovered I had the same issues that I came in with. Was told to bring my vehicle back the next day was told it would be an additional 350. 00 for something else......I do not have time nor money for guess work.
Great experience. - est
I had a great experience purchasing my truck. The salesman Brandon Davis was very helpful and courteous. I will definitely purchase my next vehicle from Farris Motor Company.
Sales associate - Tiffany Fugate - SavannahTN
I was contacted by Tiffany in response to a internet inquiry about a 2016 Dodge Ram in Nov. 2016.
Any questions , concerns were answered in a timely manner. I found her representation of the dealership to be courteous, kind and professional. She was prepared with all the information I requested in our phone, text or email contacts. Upon my arrival to the dealership Tiffany greeted me at the door, had the truck cleaned and available for a test drive. She also understood/respected I was on a short timeline when I arrived. Long story short, the next day she drove the vehicle 2.5 hours (one way) after a full workday and personally delivered the vehicle! She stayed true to her words from start to finish. Class act.
I would HIGHLY recommend Tiffany Fugate to others in search of a vehicle.
She paid attention to my budget. She did not use pressure sales tactics (thank you). It is obvious she takes pride in her customer service skills. Five starts for her quality of work, friendliness and customer service.
FYI: I contacted three other Dodge Dealership internet services concerning similar vehicles and it was not even close after the first initial contact. Her work was heads and shoulders above the other three internet contacts.
The three star rating (shown above) for the dealership is for management. Three managers at the building/showroom/lot that evening and not one took the time to introduce themselves. As a first time visitor/potential customer in your dealership I hope you would extend that common courtesy. Next time please. Thanks.
We got what we paid for.... - Paul & Angie
We drove 3 hours to buy the pickup we wanted. It was clean and great condition. We bought a used vehicle. I can say, if you are coming from a long distance, you can trust this dealership to give you what you need.
Good experience - Lnhuff02
Jason was very helpful and easy to work with! He made the experience very easy and not stressful at all. We love the Jeep we purchased.
Mr. Chambers and Mr McGovern were awesome - Lisa Blevins
Everyone there was helpful and nice, the process was quick and easy. And I love the car, reasonable prices and great customer service is the way to go. Friendship is a very nice dealership. I would recommend them to anyone else who is looking for a car. Was a pleasure to work with them
Best Service Ever - Bobcatmomma
Mark was fantastic. He went above and beyond. We went onto the lot thinking this is a long shot and left with more than we ever dreamed. They were caring and even when my nerves got the best of me did what needed to be done to calm me down.
Awesome service - Lola2017
My salesperson was Ben when I bought my Jeep. He was knowledgeable and on top of all my questions. I usually do not like sitting in car dealerships long but he was very entertaining and curtious.! He followed up with me even after the sale. I would definitely buy from him again.
Couldn't fix my car had it for 6 months - Kk
They could not fix my Dodge Charger and gave up trying to help me get it on the road without it shutting off. When I got the car back they cut wires didn't tape or fix them back properly. Broke my pcm wire locks and had grease on the inside of car
Salesperson great - Brad Dupkoski
Well we test drove the dart. The salesman jason huffine was super nice and honest. We didn't purchase a car from them so not sure on rest of staff. But if the rest are like him then probably be good.
Threatened with physical harm by sales manager - Retiredcop
I was looking at a specific vehicle and noticed a large amount of engine oil on the frame below the engine. I was told that the rear seal had been repaired. When I questioned how the rear seal was repaired without replacing it the sales manager went crazy and began shouting profanities and threatening me with physical violence in front of entire service department. As I turned to walk away the sales manager continued berating me and threatening violence. I turned and showed him my middle finger which was wrong but I had been pushed to the limit. At this point this guy got even more profane and told me that if I did not leave he would kick my ***. This guy went on like this for several minutes as I walked out of the service department. He is an embarrassment to the dealership. After having retired from 30 years in law enforcement I am use to having the dredges of society yell and scream at me but never expected this type of behavior from an AutoNation manager. I have forwarded a complaint letter detailing these details to Autonation Corporate and their Board of Directors.
False advertisement - Pstroke1!
I went to buy a used truck from them. On the internet they had it priced at 40,000 and I didn't see that until I had done bought it. When I went to buy a truck they priced it at 43,000 and I worked with them until they got to 41,000 not knowing they had it priced for less than that on the internet they do false advertisement so be careful with the man named Wes At the front desk...Then turns out it's a new truck shooting fuses it's less than a year old and they won't even off to fix it..
Go See James - Elizabeth McCullough
James was honest, no BS, and spent all the time we needed. We didn't feel rushed or that we were taking up his time, even though we were not even planning on buying that day. He was wonderful to deal with and we will be going back to see him again!
Unsafe service department - MilDodgeisunsafe
I took my 2003 Dodge Ram 1500 in for warranty service on my passenger side air bag. They failed to install it correctly/safely. Of the four bolts that secured the unit, two were missing and the other two were only halfway tightened. After showing the video and discussing this issue with the Service Manager, he admitted that the part was not installed correctly and blamed it on an emplyee that no longer worked there. As compensation he would install some front end parts that I had purchased; boy what a mistake! Almost all the parts were installed incorrectly and in my opinion haphazardly hoping I would not inspect the shoddy/dangerous workmanship. The bellows on my steering rods were twisted because the tech did not bother to relieve the tension when conducting the front end alignment which they would eventually fail and have to be replaced prematurely. Additionally, the service tech crushed my front ABS sensors rendering them useless and causing a warning light on my cluster to sound an alarm and light for (ABS/Brake). Now my brakes lock up when I attempt to brake under normal running conditions- extremely dangerous. Lastly, the front lower ball joints were over pressed into the lower control arm and had to be cut out and replaced. The only part installed correctly was the steering mechanism. Although I am not a certified mechanic, I've grown up with a wrench in my hand working on all of my own vehicles with my father who was a diesel mechanic for Yellow Freight and a Teamsters Union leader for 40 years. I did not bother going back to Homer Skelton Dodge in Millington, TN to point out and argue the point because they had chance to rectify their failure once and I wasn't about to let them do it agai- do it to me once kinda deal. You have been warned as a consumer that it is only a matter of time before Homer Skelton Dodge in Millington, TN is responsible for a catastrophic failure of someone's vehicle which could end up in loss of life. DO NOT PARTRONIZE HOMER SKELTON DODGE IN MILLINGTON TN!!
Triple A Experience - Gsplprch1
I am an 81 year old retired minister and I live in Anniston, Alabama. (Roll Tide). I was in search for a late modle Lincoln Town Car. I used a search engine and located a 2009 Town Car at Moss Motor Co in Tennessee. I called and talked to one of their salesmen (Ben). I cannot tell you how many times I have purchased cars in the last 50 p;lus years. This was the best car buying experience I EVER had. Ben was one of the most helpful salesman I ever dealt with. I drove to Tenn with my wife and it was HOT and when we arrived Ben met us and welcomed us and gave us a cold drink. Then we met the used car manager who was also very cooperative and helpful. I was really floored when they bought our lunch. Who ever heard of such a thing. These guys are really "unreal". No doubt this was the best car buying experience I EVER had. I had to pinch myself to make sure I was still alive. I would encourage you to check these guys out . Fantastic. Unbelieveable. Every car dealer could learn from this company. A special thanks to Ben and the Used Car Manager for their help in making our vist so enjoyable.
Service Lane Manager
Crown Chrysler Dodge Jeep Ram