"Top notch group of people to work with and great selection" - TheB's
Made a 10 hour drive to pick up our purchase unseen and was worth every minute. Paden was great to work with and went above and beyond to make sure our purchase was ready when we got there even though he was not working the day we picked it up. Zac and Mark were ready with our purchase agreement and welcomed us knowing exactly what had been covered with Paden. We will definitely purchase another vehicle through Kentson and spread the word back home to look at Kentson before you buy anywhere else. By far the best car buying experience we have ever had.
BRIAN IS THE MAN - Jpauni
Highly recommend Harrison Imports when buying a car. Brian Hill one of the agents that works there was s amazing he was very patient and non pressuring which was very nice! We had some financial problems but they were still willing to work with us and we were able to take our BMW home!!! Yay team Harrison Imports!
Great Out of State Transaction!! - Sean and Rae
We knew the exact model we wanted, and found it competitively priced online at Salt Lake Imports. You never know when buying from out of state, but Dave was incredible! He was true to his word, trustworthy, and professional. We have had our vehicle now three months now and love it!! We definitely recommend Dave and Salt Lake Imports for your car buying experience.
Looking for Lamborghini - My bentley
I was looking for Lamborghini and found one at specialized. Best car buying experience ever. Easy to work with. Thanks to John make it pain less and quick. I'm definitely going back at specialized 100%. Best car selection.
Good people - Ayaa
I had no intention of buying a car when I pulled up to Auto experts of utah. I was solely there to look. But Mo was so helpful and so easy going that when I found the car I was actually looking for, at a great price, I didn't hesitate. It took me a while to find what I wanted, but Mo didn't lose patience with me through all my questions and all the cars I looked and test drive. He was also very helpful as it was my first time buying a car. In the finance department I had the pleasure of working with Deigo. He too was very patient and helpful. He was willing to answer any questions that I had, which put my mind at ease. I would recommend this dealership to anyone.
Amazing quick finds - DesirerVeater
Matt found us our dream car as soon as we walked in the door. He was really awesome about getting us to leave with the car that day. So great.
Great vehicle and great service - Alicia E
I purchased a 2011 BMW 328i a year ago. So far no problems, except for some springs that were covered under warranty by BMW. I love my car, and I highly recommend this dealership. I also purchased my first vehicle here in 2006 to build my credit. The 2000 cavalier was also an excellent vehicle. I built up my credit, and I am now the proud owner of a BMW. Great customer service and honestly sold, reliable vehicles. I trust these guys over traditional dealers. I have also purchased vehicles from traditional dealers, who sold me botched cars that were money pits. These guys are great!
Great service and worked us a great desl - Croper
Our sales man was so very helpful with no pressuring. We are very happy with the deal he made for us and with the quality of the car
Best In Utah - rajulan10
I had such a great sales person he listen to my needs and meet everyone of them their was no standing around just filled out App and left to do the things I had to do they called me a little while latter and told me I could pick up my car anytime. Was the fastest an most pleasant car buying in 20 years I will buy my next car from them I promise keep up the great work.
Great experience! - LovesGoodCars
Great experience for a first time car buyer at Specalities Automotive. Derrek made things easy! I love my new (used) car :) Would definitely recommend to anyone in northern Utah!
friendly and knowledgable - aloha.darrell
Nice guys to work with (Chase and Trent) no pressuring in buying the car, which was refreshing.
Would recommend this dealership very highly. And Chase surprised us with the very good interest rate.
Automatch USA - Joey510
This place really does want you in the right car. Firstly we chose a Toyota leaf, but after range anxiety we decided to ask them for something that runs on gasoline. They were very gracious. Yvonne, our salesperson was so patient with us.
Good price, nice people, low finance rate. - Ann Beal
We just purchased a Cadillac SRX from them, and our experience was excellent. The best car purchasing experience ever. No pressure, but they followed through with all promises. Great experience. We will use them again
Excellent service - Miyu
The salesman, Travis Frye, was very helpful and knowledgable. He listened to my needs and set me up an excellent vehicle. I would recommend this dealership.
They went above and beyond to find us a SUV that fit us. - Paiqe4
Spencer and Kyle went above and beyond the find us the perfect SUV and Jeremiah did all he could to get us the best financing. Not just any company would run up and down the isles of cars writing stock numbers in their hands to see if the car was just right for you. Other dealerships say "we hear you" or "bend over backwards" but Larry H. Miller Used Car in Orem actually acts upon it!!
Cash at NAP - T_subie
I had a great visit and it was very easy thanks to your salesman Dupree Cash. He made my car buying very quick and easy. I would recommend this dealership any day!
Outstanding! - humpty1
LHM service dept treats every customer like a family member. Shuttle drivers are very professional and safe. I hope to purchase my 3rd car from LHM this winter.
Glass Etching Scam. - truthteller
No matter how nice your sales person seemed, when you went into the the finance managers office... you got scammed. They pull a couple of scams. The most obvious one is the glass etching scam. Whether you liked it or not ...wanted it or not ... you paid an additional $300 for the vehicle ID number to be etched on the glass of the car. The service has been proven worthless as a theft deterrent. They have no shame. If you don't want to pay for it they will tell you to walk. The Attorney Generals in many states are going after dealerships that still play this game. Look it up on line. They won't tell you about the charge until you have invested half your day or evening going through the "purchase process". I wish someone had warned me ahead of time. I never would have set foot on the lot. They will lure you in with good prices in the adds then make it up later in the final creative paperwork. You have been warned. .
I was lied to - 997
After identifying the truck I would like more information about on AutoTrader, I contacted Chariot Auto Sales and began asking questions. This was all via email and I have the email thread to show the questions and answers. In my email dated April 21st, 2015 I asked specifically if the truck had been crashed and if there were any electrical issues. The response from the owner of Chariot later that day was "Auto check shows no accidents and im not seeing any sign of one." He did disclose the passenger side running board was not working, but that was it. "All electrical works."
I drove 500 miles and purchased the truck April 27th.
On May 8th, after the driver side power running board stopped working correctly as well as the back-up camera (keep in mind he also said "All electrical works"), I went to the owners manual to see if I could do anything about the issues. I opened up the pouch in the glove-box and one of the first things I pulled out was an invoice from Cam Clark Collision Center for front end damage in the amount of $3,199.41. In addition, there was an insurance claim # on the invoice so I know that it was reported. At this point it was obvious he lied about the condition of this truck to sell it.
In a matter of two weeks I've had two significant electrical issues and discovered the truck had indeed been crashed. The damage from the crash cannot be determined. I can only assume I was lied to about other aspects of this deal as well, as issues seem to be arising at an increasing rate.
I sent an email to the owner of Chariot the day I discovered all of this as well as a picture message to his phone of the repair invoice. That was May 8th and today, May 11th, I still have not heard anything from him. He was very quick to respond to my emails when I was buying.
I am very disappointed that I was lied to and after attempting to open up communication with him over this issue, was ignored.
Best Car deals out there - cameronb123
I bought a 2012 Mercedes c300 4matic from these guys! The car is perfect! there was some services that need to be done on it and i had no time to take it in. They took it for me and had it ready for me to pick up 3 days after! They are really trust worthy and honest people. My friend also bought a car from them and the car had a couple of issues with it but they helped him out! I will definitely go back and buy a car from these guys again!
" How Rude !! "of Larry H. Miller - PLT123
last year in July I traded in a vehicle as well as put money down signing paperwork and drove off the lot in a new vehicle after getting the insurance on it and driving it around. after 30 days I received a call telling me I needed to bring the car back, in doing so the reason I was told that Larry H Miller had paid to much for the vehicle and the bank was mad because they were losing money, they wanted me to put more money down and rise the monthly payment. I ended up going with another car which I liked and was happy with, a year goes by and i have made my payments on time I come in for an oil change and just put new tires on the front and and preparing for my safety and emissions renewal due in July making a long story short when I pulled i was greeted by the same sales person who helped me the first time and she said hey you have had that car about a year now and I said yes its been a year this month I'm coming in for an oil change, she said well what do you think about trading it in and looking for an up grade, I agreed and was interested in upgrading to an SUV after test driving a few and really liking one I did not qualify for the one I liked a few days later the sales person went out of her way to get me a vehicle she knew I would like and brought it from sandy to rive dale after signing all the paperwork and trading in my other vehicle I assumed every thing was fine drove off the lot and didn't hear from them after receiving a message on congratulating me on my new vehicle and if I had any questions to call blah blah, 30 days go by haven't heard anything from a bank or my plates coming in texted sales person asking to get back to me calling leaving messages then finally getting a call back to be told that the banks are refusing to work with me and their was some other options we could do but have to bring the vehicle back. not only have I had to bring a vehicle back once but twice of course i was upset and to find they had only one option for me and it was to take my other vehicle back I was told that they had no other vehicles that they were willing to work with me and I ended up having to drive my old vehicle illegally off of their lot because the tags were expired leaving me with a half an hour left to get to the DMV for a temp tag on a Friday. I also had to call the bank and explain to them why my car payment was late for the month of August. " How Rude!!" of Larry H Miller.
Subaru forester - mw1986
Awesome family owned dealership. We bought a Subaru forester and test drove it for a few hours. Went and got everything checked out and put a down payment on it. Picked it up on the weekend and have had nothing wrong with it. It drives beautifully and was an awesome price. I will definitely recommend this place. They also seem like if something was wrong, they would help out. So far, no issues.
As smooth as a car buying experience can be - Shane Dougal
Stan was the man! Got me a good deal on the truck that I wanted, and even stayed around 3 hours after his shift, waiting until I could get there (after talking on the phone) and staying until the deal was completely done.
Transparency Issues: Please Read and Understand! - AmmonCunningham
I'll break this review into 2 sections:
Overview: Overall a great buying experience, but there are issues on being completely transparent which is a major issue for me. I still got a great vehicle, I know they will service it well, and it was below the cost of other dealerships around. Read below to understand where Prestman isn't being completely transparent about their sales process.
Dub (Sales Rep) 5/5
Dub was our sales rep. He was incredible, communicated well, and worked to get us a great deal on our vehicle. He was knowledgeable, and truly wanted us to do what was best for our family.
Marshall (Manager) 2/5
Marshall was nice enough and personable. The issue I had though was when it came to signing final paperwork and getting the final pricing. It was clear that the prices for the Title, Registration, and Plate Transfer were inflated based on what the state is actually charging. Tthey also charge a 'dealer documentation fee' which is not legally required to be charged (but not illegal either), I believe it was around $249. It's ultimately a way to skim an extra few hundred dollars (around $400 in our case) in revenue onto the price of their vehicles.
What I like about Prestman is they are professional and upfront about everything....except when it comes to these inflated fees. When I questioned Marshall on this, he was very unprofessional, and stated he didn't know if these fees were inflated, and didn't want to know...because then if he did know they were inflated he'd have to tell a customer that he knew they were.
In this day and age transparency is important. Information is power, and needs to be used properly. Witholding information breeds distrust. They need to communicate that they are inflating these fees. It doesn't bother me at all that I was apparently the first one to question them on this, in fact I hope others will also question them on this. I would've been much more ok with it if they told me up front that that is what they were doing vs. me having to uncover it for myself. A few hundred dollars really isn't a big deal, but it is when it is being hidden from you.
Please be transparent in all your dealings, don't silo yourself and be transparent in part of the process but not the entire process.
Great experience - dirtmasrer90
My man ron really helped me out he went above and beyond to make sure I was taken care of and I would recommend them to anyone I really appreciate your help and will be coming back for my future cars.
Easy financing - LexiCubillas
I was stressing over financing another vehicle. I knew it was time to upgrade my vehicle but I didn't want to get stuck with one of those shady contracts where you pay a bunch of financing fee's. I went to look at a few vehicles and found one i loved. They helped me get financed through a credit union so my interest rates were really fair. I was treated very well, I didn't feel like they were just trying to throw me into any vehicle. They asked me questions about my daily commute etc to see what would work best. Thank you! I will recommend you to any friends or family that need a safe nice vehicle.
Deceivers - Mikey66
This dealership offered me a 250$ gift card to come in, I needed a different vehicle, Boytom line, they were useless and the gift cards they offer are these online in my opinion scams. It's like $ useless gift cards for 25$ that can only be used at useless online shopping sites with nothing I want. If they'll deceive me about the csrds what else will they lie about?
Erik with a k - Brittany Summer Peck
Erik with a k is an amazing car salesmen. We just bought a Journey he is very professional and awesome to work with ...come on down to NAP he is amazing
2013 Jeep Compass - edwin166
Got this nice vehicle for a low price, This 4x4 Jeep Compass is worth every penny. Joe treat me very courteous with no pressure.The vehicle runs very good and Joe was straight forward with all my questions. Paperwork was fast Thank you, will recommend