Best car buying experience - Bourne914
This place is seriously the only place to buy a car. It's the exact opposite of what most people think of when going to a car lot. I worked with Paden and he was awesome. Not pushy, just there to help. They have a large selection of great vehicles that suite just about everybody's needs. Couldn't recommend Kentson more!!
Flawless Experience! - z001
I have been looking for my particular make and model for over 6 months now. In my search, I came across multiple dealers/salesman that I felt pressured and uncomfortable working with. Jenn was great to work with on the lot and Cory was great as well in finance. Will send all my friends and family to Harrison first.
Awesome Car Buying Experience - thekendricks13
My husband and I knew exactly what we wanted searching for a Toyota Prius.. we found Salt Lake Imports online and they had exactly what we were looking for. Johnna got us right in to it for a test drive and we were in love. 1 hour later we were walking out of there with a new car. It was a smooth and easy process. I will definitely recommend Salt Lake Imports to anyone I come across looking to buy a used car! Definitely the best experience we've had!!
Great Cars Great Prices - Adhall84119
I was looking for an S63 Mercedes... Went the dealer route, but trade in value was ridiculous ( as usual) and price of the dealer (used) S63 was incredibly high (as usual). Specialized had the car I was looking for, talked to Abdul, he gave me significantly more trade in value (car unseen, over the phone) and offered a really fair price for the new car. Was a bit anxious , as I've only bought Benz from Benz dealer - worked out beautifully. I will only buy from Specialized from now on, and I tend to turn cars often. Thanks !
Great experience! - Kamila
I just bought a 2015 Toyota corolla with the assistance of Jim. This is not the typical car salesman we are accustomed to. The man tells it like it is. He makes me feel comfortable and I am fortunate that I leave the lot with the car that I see on the web. The place is crowded with customers but I never feel being pressured to act fast because the salesman wants to make a deal. Jim is a real pro and his customer skills are exemplary. He is a 5 star salesman and I will not hesitate to recommend Jim to anyone who wants to have a great experience at Auto experts of Utah. I plan to come back in a couple of years to purchase a car for my son, hopefully Jim will be there. :)
In and out in 1 hour - Rdwhiterdwhite1
I came in from out of state to purchase a car. I called ahead and was helped by Russell. He arranged the paperwork ahead of time and arranged a pickup from the airport in the car I was purchasing for my daughter. I was done in less than an hour. I've purchased a lot of cars over the years. This is the best experience I've had by far. Russell was awesome! I'll be back again!
Such a great experience! - Vpalmer3
I loved everyone here! Such a fun company and they totally bend over backwards for you! I will always come here for my cars! Everyone should come here
Great service and worked us a great desl - Croper
Our sales man was so very helpful with no pressuring. We are very happy with the deal he made for us and with the quality of the car
Best In Utah - rajulan10
I had such a great sales person he listen to my needs and meet everyone of them their was no standing around just filled out App and left to do the things I had to do they called me a little while latter and told me I could pick up my car anytime. Was the fastest an most pleasant car buying in 20 years I will buy my next car from them I promise keep up the great work.
Awesome car buying experience! - Araceli Uribe
I recently purchased a BMW 328xi and the experience with Specialties Automotive Group was awesome!! Everyone was very friendly. I am loving my new car! Thank you so much for making my car buying experience fast and easy!!! I highly recommend Specialties Automotive Group! Thank you Boyd!! :)
friendly and knowledgable - aloha.darrell
Nice guys to work with (Chase and Trent) no pressuring in buying the car, which was refreshing.
Would recommend this dealership very highly. And Chase surprised us with the very good interest rate.
Automatch USA - Joey510
This place really does want you in the right car. Firstly we chose a Toyota leaf, but after range anxiety we decided to ask them for something that runs on gasoline. They were very gracious. Yvonne, our salesperson was so patient with us.
Good price, nice people, low finance rate. - Ann Beal
We just purchased a Cadillac SRX from them, and our experience was excellent. The best car purchasing experience ever. No pressure, but they followed through with all promises. Great experience. We will use them again
Awesome service! - Dealership03
Trevor Hodge at AVIS provided excellent customer service! He addressed all of our questions and concerns, and made the car buying process easy and hassle free.
First time buyer - Tiffani Smith
I was very satisfied with the amount of time Mason the car salesman at Larry H Miller Supermarket help me find a car. he was very attentive days before we even met in trying to help me find just the right car and then we met and he was able to get me in a car and drive off the lot in a very speedy and timely manner. I enjoyed my first time buying a car immensely thank you Mason you rock. So veiny viewer in the Orem area and want to buy a car go find Mason he's the best.
Misleading false advertising CROOKS - yodda
Kathy and Tamara in ACOUTTING
in accounting will not answer there phones or call you back when you leave a message there special offers are nothing but scams they sent me letters for a $1000.00 free prepaid visa then tell me no we just cut a check after your loan funds come to find out the $1000.00 dollars was included in my loan so it's technically not Larry h millers money to hold on to. it's now been 2 weeks and no check I've tried to call several times and have left messages but no response my salesman has also been trying for 3 days know no luck. The sales people are great but the accounting people are crooks
Transparency Issues: Please Read and Understand! - AmmonCunningham
I'll break this review into 2 sections:
Overview: Overall a great buying experience, but there are issues on being completely transparent which is a major issue for me. I still got a great vehicle, I know they will service it well, and it was below the cost of other dealerships around. Read below to understand where Prestman isn't being completely transparent about their sales process.
Dub (Sales Rep) 5/5
Dub was our sales rep. He was incredible, communicated well, and worked to get us a great deal on our vehicle. He was knowledgeable, and truly wanted us to do what was best for our family.
Marshall (Manager) 2/5
Marshall was nice enough and personable. The issue I had though was when it came to signing final paperwork and getting the final pricing. It was clear that the prices for the Title, Registration, and Plate Transfer were inflated based on what the state is actually charging. Tthey also charge a 'dealer documentation fee' which is not legally required to be charged (but not illegal either), I believe it was around $249. It's ultimately a way to skim an extra few hundred dollars (around $400 in our case) in revenue onto the price of their vehicles.
What I like about Prestman is they are professional and upfront about everything....except when it comes to these inflated fees. When I questioned Marshall on this, he was very unprofessional, and stated he didn't know if these fees were inflated, and didn't want to know...because then if he did know they were inflated he'd have to tell a customer that he knew they were.
In this day and age transparency is important. Information is power, and needs to be used properly. Witholding information breeds distrust. They need to communicate that they are inflating these fees. It doesn't bother me at all that I was apparently the first one to question them on this, in fact I hope others will also question them on this. I would've been much more ok with it if they told me up front that that is what they were doing vs. me having to uncover it for myself. A few hundred dollars really isn't a big deal, but it is when it is being hidden from you.
Please be transparent in all your dealings, don't silo yourself and be transparent in part of the process but not the entire process.
They screwed me royally! - Hagj
I don’t normally post anything like this, but I want to give a friendly warning that if you are in the market for a new car DO NOT shop at the Larry H. Miller Used Car Supermarket in Riverdale. A year ago (March 2015) I bought a used Chevy Colorado from them. It had a problem with the steering column and I told them they needed to fix it before I’d buy it. They wrote up a contract saying they would, so I drove it home that night. Week after week I don’t hear back. Eventually I call and ask when they’re going to fix it. They say the part is on order. Week after week I don’t hear back. It’s June now, and I go in and want to know why 3 months have passed and it hasn’t been done. They say no one ever ordered the part put they’d get right on it. Finally it comes in and I take the truck in and they “fix” it. I come to pick it up only to find out it’s been towed to the Chevy dealership. Turns out they couldn’t get it started after they replaced the steering column. The guys at Chevy tell me they messed up some electronic setting when they replaced it and that they’ve fixed the problem now. Then they also go on to tell me that a sensor, located in the steering column, has also been fried. It detects the auto-traction feature. It’s a $600 part. Funny, it sure worked before Larry H. Miller replaced the steering column. I tell Larry H. Miller that they fried the sensor and should replace it. I even have Chevy call them and explain what had happened. Larry H. Miller then goes into ‘ignore’ mode and won’t return a single phone call I make. When I go in they always tell me that the person who makes the decisions is gone and they’ll have them call me back. Months go by and eventually I gave up. Now, a year later, I take my truck in for inspection and it fails because it needs fender flares. I ask the guy that shouldn’t it have had them in the first place for the dealership to sell it to me and tell me it was inspected and registered. He tells me yes. So I go to Larry H. Miller and tell them that my truck failed inspection because of something they should have caught the first time. They then go on to tell me that I can’t prove it and that I’m lying and that I’ve put new rims and tires on it. Then the sales manager literally tells me that they’ve bent over backwards to help me and that it’s time for me to “hit the road.” Anyone who knows me know that I am not a contentious malcontent person, and I’m certainly not a liar and going to go through the trouble of putting on new rims and tires to score some $200 fender flares. I’m so mad that the only recourse I can think of is to spread the word to my friends. Avoid the Larry H. Miller Used Car Supermarket in Riverdale at all costs! If I save even one person from buying there, then I have done my duty.
New truck - Tscoop
We are expecting in two weeks and were needing a bigger vehicle and Bryan Miller was able to get us into something that we are going to be able to use for a long time!
Great place - Maddypappas
Had a great experience with velocity! We have had our car for over a month and are happy with our purchase. Got our car for a pretty good deal!
Found my car fast - Mckelbell
I was helped out by Travis accord and Justin exline and their service was amazing I would definitely recommend going to then to get the fastest and best service. I found my car of my dreams and they are so patient.
I was lied to - 997
After identifying the truck I would like more information about on AutoTrader, I contacted Chariot Auto Sales and began asking questions. This was all via email and I have the email thread to show the questions and answers. In my email dated April 21st, 2015 I asked specifically if the truck had been crashed and if there were any electrical issues. The response from the owner of Chariot later that day was "Auto check shows no accidents and im not seeing any sign of one." He did disclose the passenger side running board was not working, but that was it. "All electrical works."
I drove 500 miles and purchased the truck April 27th.
On May 8th, after the driver side power running board stopped working correctly as well as the back-up camera (keep in mind he also said "All electrical works"), I went to the owners manual to see if I could do anything about the issues. I opened up the pouch in the glove-box and one of the first things I pulled out was an invoice from Cam Clark Collision Center for front end damage in the amount of $3,199.41. In addition, there was an insurance claim # on the invoice so I know that it was reported. At this point it was obvious he lied about the condition of this truck to sell it.
In a matter of two weeks I've had two significant electrical issues and discovered the truck had indeed been crashed. The damage from the crash cannot be determined. I can only assume I was lied to about other aspects of this deal as well, as issues seem to be arising at an increasing rate.
I sent an email to the owner of Chariot the day I discovered all of this as well as a picture message to his phone of the repair invoice. That was May 8th and today, May 11th, I still have not heard anything from him. He was very quick to respond to my emails when I was buying.
I am very disappointed that I was lied to and after attempting to open up communication with him over this issue, was ignored.
Best Car deals out there - cameronb123
I bought a 2012 Mercedes c300 4matic from these guys! The car is perfect! there was some services that need to be done on it and i had no time to take it in. They took it for me and had it ready for me to pick up 3 days after! They are really trust worthy and honest people. My friend also bought a car from them and the car had a couple of issues with it but they helped him out! I will definitely go back and buy a car from these guys again!
Subaru forester - mw1986
Awesome family owned dealership. We bought a Subaru forester and test drove it for a few hours. Went and got everything checked out and put a down payment on it. Picked it up on the weekend and have had nothing wrong with it. It drives beautifully and was an awesome price. I will definitely recommend this place. They also seem like if something was wrong, they would help out. So far, no issues.
2nd time buyer - Antoine
This is my second car from Markosian and I'm a very happy return customer. Fred and the guys there have always treated me well.
Easy financing - LexiCubillas
I was stressing over financing another vehicle. I knew it was time to upgrade my vehicle but I didn't want to get stuck with one of those shady contracts where you pay a bunch of financing fee's. I went to look at a few vehicles and found one i loved. They helped me get financed through a credit union so my interest rates were really fair. I was treated very well, I didn't feel like they were just trying to throw me into any vehicle. They asked me questions about my daily commute etc to see what would work best. Thank you! I will recommend you to any friends or family that need a safe nice vehicle.
Deceivers - Mikey66
This dealership offered me a 250$ gift card to come in, I needed a different vehicle, Boytom line, they were useless and the gift cards they offer are these online in my opinion scams. It's like $ useless gift cards for 25$ that can only be used at useless online shopping sites with nothing I want. If they'll deceive me about the csrds what else will they lie about?
2013 Jeep Compass - edwin166
Got this nice vehicle for a low price, This 4x4 Jeep Compass is worth every penny. Joe treat me very courteous with no pressure.The vehicle runs very good and Joe was straight forward with all my questions. Paperwork was fast Thank you, will recommend
Overall great experience - lmartin8774
quick,easy and painless car deal, the whole team was great especially my experience with Chuck and Danny. Would recommend Murray Auto sales to all my friends and family