On 5/20/2013 8:47:01 PM prttyeyes01 wrote:
We had been looking around for over a month for a new vehicle for our family. We came across Kenston Car Company online. My husband and I spoke with Paden and Zachary several times. We made the 4 hour drive from out of state, test drove the vehicles we were looking at. Throughout the experience, we never once felt any pressure to buy a vehicle from them, which was really appreciated. We had been to several car dealerships which were very pushy, it made us uncomfortable and turned us away from purchasing from them. We never felt that way with Paden and Zach. We ended up purchasing from Kenston and would highly recommend them!
On 5/20/2013 7:24:58 PM mamakas wrote:
I wish I would have read these reviews before purchasing my vehicle from Larry H Miller Used Car Murray. It has been nothing but a hassle to get even the basics taken care of with these clowns. They seem to joke around and find it funny that no one has called me back. I bought my car in the middle of February and am still fighting to try and get the title. Meanwhile, my credit union is sending me letters asking where the title is. When the first temp tag was about to expire I called and they told me that, "it usually takes awhile, but not to worry because cops don't 'usually' give tickets and are lenient with this sort of thing." They told me to give them a call next week to see if my title was there yet, (they got the car from Karl Malone Toyota) at which point I said, "WHY DON'T YOU CALL ME WHEN IT GETS HERE?!?!?!?" I got the second temp tag and couldn't believe I hadn't heard anything from them yet. I spoke with about 5 different people trying to figure this all out.Finally around the middle of April I called about 10 times in one day until I reached someone who told me that the title never arrived from Karl Malone Toyota and that they are requesting a duplicate from New York. Well apparantly New York is a difficult state to get a duplicate title from. When I called again last week the woman told me that Karl Malone Toyota accidentally sent the title to a dealership in Arizona and they will overnight it to me to arrive by Friday (5/17). I called on Friday and didn't get a call back. I called again on Monday and the woman said, "oh yeah, I didn't call you back on Friday did I. I will call them now." She then got back on the phone after about 5 minutes and started telling me that it takes awhile to get a duplicate title from New York..... ROUND AND ROUND AND ROUND. But you know, they are bending over backward for me (sent me free movie tickets) and I should be grateful. Unreal. I couldn't be more annoyed. I spend A LOT of money and I wish now that I would have gone somewhere else. No matter what these people tell you, DO NOT believe what they say. I bet my title is sitting on some idiots desk under a stack of unorganized paper.