1,347 Virginia SRT Service Centers
Friendly and professional staff. - jennings80
Friendly and professional staff. I've been a long time customer and have always been satisfied with the staff.
Top Reviewed Service Specialists At This Dealership
Service Advisor
I get all of my servicing done here. - b_searfoss
I get all of my servicing done here. I trust this dealership with my car needs.
I needed my 2004 Jeep inspected as my decal had ran out. - WilmaJean
I needed my 2004 Jeep inspected as my decal had ran out. I had the best experience. Everyone I came in contact with were helpful and kind.The Parts Manager Sean Heffron was was encouraging and I intend to go back again. Mary Ellen the Cashier was great.
Ive use their service department for over a decade to - Happy Mathews Lexus owner
Ive use their service department for over a decade to keep my Lexus running. Its like a dealer quality mom and pop operation to me. Reasonably priced, excellent work and Holly and the reservation crew are easy to communicate with, flexible and answer their phones.
Friendly, prompt and concise service. - jrtirrell
Friendly, prompt and concise service. My appointment to have my Va State inspection was scheduled for 11:30am, I arrived at 11:00 am and they took my car straight in and returned it to me by 11:30.
I always receive excellent service at this dealership! - kbranch1209
I always receive excellent service at this dealership!!! Although my car is not a Lexus; they provide stellar treatment!!!
Master Certified Lexus Service Manager
The service was great. - Tone babauta
The service was great. The appointment was an hour later, but the car was serviced. The estimated service completion was spot on - an hour. The service consultant was courteous, friendly, and very professional. My wife and I had an excellent experience.
Always so efficient and punctual! - ecbake
Always so efficient and punctual! Comfortable waiting room. Always a positive experience. Had to get a courtesy ride which was much appreciated.
Assistant Service Manager
I bought my last two cars from here and all the - Satisfied Customer
I bought my last two cars from here and all the maintenance. It was excellent service every time.
Very efficient, handled issue with my truck quickly, - Joe
Very efficient, handled issue with my truck quickly, shuttle service was awesome. Was able to make a online appointment on Sunday for following morning. Service rep communicated threw the whole process , no surprises.
My sincerest thanks and appreciation to Logan and the - Ryanjs430
My sincerest thanks and appreciation to Logan and the service department for accommodating an emergency repair. My family and I were on our way back to NJ and towing our camper when the vacuum assist for the brakes failed on our Sierra. By the grace of God we safely made it to their dealership and Logan got the truck diagnosed and repaired within a few hours while my family and I waited in our camper at the back of their lot. Thank you again for all your help and assistance!
They do excellent work. - richards7
They do excellent work. I am pleased with Marlow Ford. The pickup and delivery is great.
Prompt service, careful attention to pricing, free loaner - HABENTON
Prompt service, careful attention to pricing, free loaner car for a week. A very good experience.
Service Manager
It took a while to figure out the problem but it was - L
It took a while to figure out the problem but it was eventually solved and I appreciate that.
Great service and outstanding commitment to improve - Mesfin
Great service and outstanding commitment to improve customer satisfaction. Best way of sharing service details with customers.
I recently had chance to use the service dept. - Okiwen
I recently had chance to use the service dept. for recall work. Very well done as far as I can tell. Thank you.
Work done correctly and excellent customer service. - Zinc
Work done correctly and excellent customer service. Good experience will bring me back for all my service needs.
I was most satisfied with my service from Stephanie by - Jernath Harris
I was most satisfied with my service from Stephanie by helping me get my car fixed
ASM
Purchase 2 cars from the previous owner and always come - J.Miller
Purchase 2 cars from the previous owner and always come there for service.Never had a problem.Excellent customer service
Service Technician
Parts Advisor
I am impressed with changes that have been made at the - BEKESKM
I am impressed with changes that have been made at the maintenance dept. in the last year. The last couple visits have been great I appreciate the videos, texts and kind attitudes of the service writers.
Parts Associate
I really appreciate Kevin Thompson for all the help that - ginnypoff
I really appreciate Kevin Thompson for all the help that I received. He was very trusting and opened on all the question and reservations I had. 5+
Service Writer
Excellent service from beginning to out the door. - Movette01
Excellent service from beginning to out the door. Personnel professional and courteous demeanor. Recommend to anyone that enjoys this kind of service.
It was nice easy experience with nice workers and staff. - nick32496
It was nice easy experience with nice workers and staff. Had me in and out!
Service Director
Quick, efficient, and so far proving to be very honest. - ricky.cole
Quick, efficient, and so far proving to be very honest. Friendly staffing. Pleasant experience. Thanks!
Service Advisor/Sales Consultant/Certified Technology Expert
Express service took less than an hour, just enough time - MikeB
Express service took less than an hour, just enough time to have some coffee and get through email!
The service manager Scott was professional, courteous, - Rod H
The service manager Scott was professional, courteous, and kept me up to date on my vehicle.
Service Advisor mbrown@criswellauto.com
Service Director sharne@criswellauto.com
Service Advisor kmiddleton@criswellauto.com
I am especially pleased with Farrish Subaru. - caw4345
I am especially pleased with Farrish Subaru. I am an 80 year old single female with no children. I need all the help I can get when it comes to servicing my car. Farrish Subaru provides that special kind of family like help for me, They listen to my concerns, do a complete diagnostic testing of my car, and have the technicians examine and then advise me of repairs. I am presently driving a 2017 Forester. Farrish Subaru keeps my car in great shape. I never have to worry about what I should do next. I am always confident that my car will take me where I need to go. Thank you Farrish Subaru.
Extremely pleased with the customer service and the work - Gunnydiaz1
Extremely pleased with the customer service and the work that was done i will definitely come back in the future for any Land Rover needs.
Master Certified Service Advisor
The service I received on Monday, August 18, 2025, was - nmason6
The service I received on Monday, August 18, 2025, was truly exceptional. I want to especially recognize Ricardo for his outstanding professionalism and integrity. His honest and transparent approach to explaining both required and recommended services was incredibly refreshing. It's rare to find someone so trustworthy and dedicated — Ricardo is a true asset to your team.
Sergey and Brian always make sure my car is taken care of - 987.2Guy
Sergey and Brian always make sure my car is taken care of in the manor expected of such a high caliber brand. I travel from Old Town Fredericksburg to have all 3 of my Porsches serviced by Tray & Sergey. They also cover each other if one is out or off.