1,344 Virginia SRT Service Centers

I want to give a huge shout and thank you to Johnson - ajs.emergency2021

I want to give a huge shout and thank you to Johnson Family Chevrolet in Woodlawn, VA. We had a mechanical issue happen with our truck and was headed to get the part we thought would fix it, we saw the bay doors open to the service department and ventured over to see if we could get assistance. Instead of being told again after the first 10 we stopped to talk to "service is closed, come back Monday", we got the owner, Adam Johnson who said, let me help you out. He immediately got on the phone to one of his technician who was home with a sick baby, he spoke with us about the issue it could be and sent one of his fellow techs to help. Surprised to us, the young man on the phone showed up well as the one he had asked to come in. The young men worked on our truck trying to fix this issue so we could finish running our load of heat supplies to WNC. Needless to say they couldn't fix the issue the same day, but they helped us remedy getting the supplies to WNC. The owner, gave us the keys to a brand new Chevrolet pickup to take the load to WNC, no charge!!!! Glory to God this family business saved us and helped us above and beyond to get the job done. If anyone needs a Chevrolet or is thinking of buying one... Go as fast as you can to this dealership, I can only imagine the service you will receive and support you will receive from them, after they have done this for us. Many thanks to all who helped us there, the owner, Adam Johnson. Jake Helms and Hunter Davidson, the 2 young technicians who did everything they could to fix our issue... You all are amazing and we are so grateful to have met you all.

Had a few recalls to have address. - gunn.gena

Had a few recalls to have address. The mobile service team came to my home and handled the recalls quickly and professionally. Great experience.

Wow. - jim

Wow. Taryn, that is so awesome. I had given up hope of trying to track down the backup camera issue after all this time. Thank you for bringing it to management's attention so they could take it to the next level, which to their credit they did. I know the problem may not be discovered this trip but at least I have hope you are all trying and will see it through. 😊 As a business owner for 40 years and caring deeply about our clients I give you an A+ as far as valuable employees that understand how a customer feels and helping the customer want to be loyal to your company. I felt a difference when I first walked in and how you greeted me. I was thinking this person is prepared, knows exactly what i am coming in for, asks confirming questions and is actually really listening to me. That has so often not been my experience. Which ever Tech called me to let me know it wouldn't be ready until tomorrow helped me understand it was so you could finish tracking down the problem and get it right for me. He apologized that is would take longer and made no excuses. So happy you were on duty when i walked in.

Took care of checking my warranty to make sure I was - Award Duvets

Took care of checking my warranty to make sure I was covered. Went above and beyond.

Got in and out quickly on recall items and very efficient - D

Got in and out quickly on recall items and very efficient transportation offered to and from the shop

So glad to have express oil change and it was FREE! - J.Green

So glad to have express oil change and it was FREE!!!!. Polite associates-thumbs up

Professional service completed in a reasonable amount of - G.KHARDEN70

Professional service completed in a reasonable amount of time. There were refreshments available and restrooms and television.

Lilly was great to work with! - katietroyner

Lilly was great to work with! We had a small issue with the car not passing MD inspection but they resolved the issues for us and we really appreciate that. Love my cut”new” to me car!

Great Service and Facilities with excellent customer - Tom

Great Service and Facilities with excellent customer waiting room area. Washing car is great bonus.

Had the BEST experience here yesterday! - naidasmk

Had the BEST experience here yesterday! Came in to drop off my baby for new tires. Sat down with RHUDY BOTBOL who discovered my appointment wasn't in the system for some reason. Not to worry though, he took care of it all ASAP to include getting me a fabulous loaner! Got a call when it was ready and the loaner handoff was a breeze. Paid for the tires/service, chatted with Rhudy for a bit (super nice guy), grabbed my car and told him I'd be back. Great first experience here! 😄

Great people and fantastic service. - davids

Great people and fantastic service. They make you feel like part od the family when you visit

Had my second service appointment with Casey Kia today. - KDurkee

Had my second service appointment with Casey Kia today. I really wanted to share here that Clayton was excellent. He was attentive and answered additional questions/requests I had.

Monte Sanford was a tremendous help to me by explaining - adonnal

Monte Sanford was a tremendous help to me by explaining and demonstrating how to unlock the "kiddie lock" feature on the rear passenger doors of my 2018 Toyota Corolla. I was ready to drop the car off for "Early Bird" service and be without my vehicle for several days...he came out and showed me how to solve the problem and I was back on the road in 15 minutes!! That is great teamwork between sales and service! Thank you Monte!!!

Evan Ball helps me every time and is the most helpful - Sofia M

Evan Ball helps me every time and is the most helpful person I have interacted with at a dealership. Always helps me in a short amount of time. Thank you!

Patricia in Sales was a big help to me with my new KIA - me

Patricia in Sales was a big help to me with my new KIA Soul. She is very kind, knowledgeable, and helpful. I can heartily refer/recommend her.

Great dealership! - trfarmer

Great dealership! Jonathan Besuamlak is a super Sales Consultant. He is professional, knowledgeable and a good listener.

I made a 7:30 a. - Eduspan

I made a 7:30 a.m. appointment for an oil change. On the day of the appointment, I was accommodated by service agent Julian Leath (5 stars) in a most courteous and efficient manner at the exact agreed-upon time. My car was serviced in less than an hour. I was quite gratified to still have a full day ahead of me!

THANKS FOR SAVING ME THOUSANDS - Alibarak

Alpha Motorsports helped me even after one year, I needed two tires and two wheels for my BMW X5M and instead of paying $3,000 to a BMW dealership, Alpha Motorsports did it for $1,000.00. Thank Alpha Motorsports

Service Department visit on 9-9 Professional and - Wagner70.jw

Service Department visit on 9-9 Professional and courteous staff. Jenny Virgili was very helpful with my service needs this day

Jimi was awesome, he was honest & open. He explained... - Simon

Jimi was awesome, he was honest & open. He explained things well and listen to understand exactly what you want and break down the pricing to your understanding