All around great experience - Jlhurt
Let me start by saying My wife and I were dreading going through the car buying process. I will say from the moment we walked on the lot we were put at easy. Can't say enough about Josh Tabor he was great. He real worked hard to make sure we had a wonderful buying experience. I really appreciate all he did for us! I would definitely recommend Josh and Shelor Chevrolet for your next car buying experience. We will definitely be back when it's time to purchase our next car or truck.
P.S. We love our Ram 1500 Big Horn series!
Joy Richardson - Dwall87
Boyfriend previously did business here,and I came in with expectations of getting a SUV but Malik put me in a vehicle that exceeded my expectations. He was very professional and quick about the process!
Mohammed Mahamudu - JW
I went to Easterns Automotive to purchase a new vehicle for my wife. I left with two. Mohammed Mahamudu made me feel very comfortable. The gentleman who assisted with my financing got me into a comfortable payment plan with low interest rate. I left Easterns feeling very happy. I would recommend Easterns of Manassas to anyone.
Great service! Great cars and competitive pricing - Jvbmjb
This was our second purchase with this car dealer and were as always very pleased with our purchase. Rahi was great and made us feel very comfortable. Great cars, great prices and great people.
Superb Professional - Wahid Youssef
I can speak for the whole dealership (Fairfax Motors) as it was really professional, but this review is mainly for the customer service that Pat Warren Sales Consultant is a Superb Professional provided me with while purchasing my new car here. His customer service is exemplary .I usually do not give a five star rating but my experience here with Pat was so exceptional that he really deserved it. He went above and beyond by helping me through nervous breakdowns to getting every single detail right regarding the car purchase. For 2weaks, he worked with me, checked in from time to time to give me status updates and even sent me photos. Every question was answered and we traveled from Fairfax to around area to test drive the car. He gave me a competitive price all the meanwhile as painless and efficient as possible. From arrival, through test drive through purchase took 2 hours. I got the right car at a very fair value and Pat was proactive on explaining everything to me throughout the process.
Believe me, I called dealerships all over the region and nobody could beat the deal he gave me. So don't waste your time, contact Pat (Fairfax Motors) and make this your first and last stop.
Pat is respectful, genuine, and truly professional. That is what I call a true professional
Thanks also to the manger; he is very smart, neat and respectful.
Trustworthy - Hartkj
K.C Morris is a pretty laid-back guy. Very knowledgeable about cars, but also very personable. He goes the extra miles to make sure his customers are satisfied.
excellent customer service - customer123
This is my first time writing a review for a car dealership but I felt it was necessary... I needed to get my front bumper fixed on my car due to an accident during the crazy snow storm (don’t drive a coup in a blizzard) I took it to a dealership that will remain anonymous in Manassas "located off 28 by across from taco bell" and they charged me a ridiculous amount of money. A friend of mine told me about Kingstowne motor cars and I thought why not stop by and ask about my car. At first I was skeptical because of the location it is across the street from Osbourn Park High school in a secluded area. From the moment I pulled up and saw all the luxurious cars they sell I figured waste of my time they are going to charge me an exuberant amount. The moment I walked in the door I was met by Ali and Billy with smiles and great customer service. I was kind of embarrassed to have them look at my 2012 Hyundai genesis because of all the high end vehicles they had in the parking lot but they put my initial embarrassment to rest. After a thorough inspection of my car I was told they could fix it for over 200$ less than what the other dealership charged me. Ali even gave me a ride home in his fancy Mercedes that I was almost hesitant to sit in because I had some gym clothes on and his car was so clean. When it came time to pick up my car Ali came and got me again from my house.. I made sure I was dressed appropriately this time. When i saw my car I noticed not only did they fix the front bumper they also washed my car cleaned the tires and provided a touch up job to my rear bumper as well that I was too cheap to pay for!!!! I was so impressed I tried to give them additional money but Ali would not take it. Customer service is something that I do not expect from a car dealership.. to be frank I always have seen them a sleaz xxxxx looking to get over, Kingstowne MotorCars employees have certainly changed my perspective. When it is time for me to buy a high end car such as a Mercedes or Audi I will certainly only be looking at one dealership all because of the amount of care I received for a mere front bumper.
impressed lifelong customer
Walked the Walk - nebadon2000
Janeda my salesperson was very professional and extremely knowledgeable. Donnie the manager was also very helpful and attentive to my needs. The overall buying experience was Great. Unfortunately the Vehicle I choose had problems. When I got it home after signing contract and taking delivery I found stuff missing and a few mechanical problems that made the Vehicle un road worthy and should [or would] not pass inspection. Janeda and Donnie without question replaced missing parts and got me appointment to fix mechanical problems. They paid in full the service charge and now I have an excellent Car my family is very happy with. Many Dealers 'Say' their main goal is Customer Satisfaction and will do what is necessary to achieve that but few actually intend to.
Charles Barker Pre Owned Outlet 'Walked the Walk' without question in a friendly and sincere manner making sure I was taken care of and satisfied. I researched the Dealership I wanted to buy from and choose Charles Barker Pre Owned. I made the right choice and so should anyone looking for a quality used Vehicle. Make sure you ask for Janeda you won't be sorry.
Excellent! - felbanks
I had a great experience purchasing a car from Direct Car Buying in Sterling, Va. I was not sure if the car I researched was the right car for me, so I was a bit anxious about purchasing a car. Joel was very patient and helpful. He worked with me until I found the perfect car. Direct Car Buying has many high quality cars onsite. However, if the car you want is not onsite, they will order your car or ship it in from another location. I was very impressed with the service.
Great job, friendly service - Bill66
I worked with Dion and Sasha and they were very helpful. We closed the deal pretty quickly and the car was shipped to me in PA in a few days. So far, it has not disappointed. Everyone says it looks brand new.
Excellent Customer Service and Quality Car - Carmen Iannello
Joe Taylor went the extra mile and came to me. Drove down to Newport News to bring me the car I liked. Quick and painless transaction, most of the paperwork had already been down over the phone. Spent just as long with my test drive as completing the paperwork. My 2013 Genesis was a top quality car that was exceptionally detailed. I would recommend Joe, and Hyman Bros Midlothian to anyone!
Great experience - Jessica Fraser
Every part of the process was smooth and easy. I would recommend the dealership to anyone! Shak was very friendly and helpful ensuring all of my needs were met.
Drive off the next day . In a car /truck that you want at a - Robert Perez
Always willing to give or go the extra mile ,so u can drive as many in your new car. They sold me my first vehicle 2012 tundra. For a great price. Just recently upgraded to a crewmax and I'm loving it.I ask for it they made it happen, as always . And this will not be my last time doing business with there. I will and did recommend haley toyota on midlothian to everyone I know who's looking for a new car. Hands down the best dealer in richmond, va. Don't believe me go see for yourself.
Davidddddddddd - arniesha reid
Everybody's favorite car sales man I was glad to drive off with my car before my birthday everything was sweet as pie sending referrals whenever possible .... David Adams
Great Experience, Great People - Holt B
Best car buying experience I have ever had. I happened onto this dealership by accident on the internet and boy am I glad I did. Saw a car I liked, asked a question about the vehicle through the website and got a response from Johann almost immediately. That was after 10pm on a Friday. Met Charles the next morning before 10, the car was all detailed and ready for me to drive. Left a deposit so they would hold the car for me (which they didn't have to do) and drove away in my beautiful, "slightly" used BMW on Tuesday. They were friendly, honest, fair, courteous and extremely professional. The best car buying experience I have ever had. I have to say that in Charles "Chilly" McCord I now have a car salesman for life. Don't hesitate to stop in to Performance Automotive and become a member of the "family".
Very satisfied - Selena12514
They helped me find my first car quick and painless! Great car and great customer service. They were willing to help me with any questions I had and everyone is friendly!
Happy - derrick
I am really happy with car credit nation they worked with me and my down payment. Also my salesman Prisulla was very helpful with everything. I really recommend car credit nation to people.
Greater Joy! - Abeboll
A very satisfied customer!
Credible Owner, Mr. Qasim.
God Bless him for his Loyalty!
My stance remains the same, I will always work with Logan and Mr. Qasim.
Logan was the only person that makes me feel welcome each time I walk into Fred's Executive Auto.
I give David an 8 out of 10 for an astounding welcome and trying to reach out to me.
Deen 6 for effort.
I will have my video bloggers give more reviews on FaceBook as I learn more names by the end of the week.
Great People at Great Bridge - J Dub
I have naught several cars from Great Bridge Auto sales and you can't beat the eagerness to serve and find the right car for you. I worked with Dain McKafee on both cars and he did a good job. I would however recommended getting a better crew to clean up vehicle before they give it to the customer. That is why they only get 4 stars from me. 5 star sales 1 star prep crew
Very positive experience - usaacustomer123
I found AMG while searching for a BMW X3 through USAA. Maurice and Javier were professional, knowledgeable, patient and helpful. I showed up and Maurice handed me the keys to the two vehicles I inquired about and sent me on a drive. No pressure no negogiations as I knew the price going in. Highly recommended.
Wonderful service - Mrs austin
The associate that I worked with was really informative and worked with our budget. Called me to check up on me and make sure things were going ok. And with me being pregnant with 3 kids ir was really stress free. I'm planning on coming back I'm the future to buy a car for my husband.
Highly Recommendable!! - Helena
Auto Buying Service Team was amazing! Everyone was courteous and helpful. Roger was so patient, professional and personable; he made feel very comfortable through the entire process of trading in and purchasing a vehicle, and I'm very pleased with the deal I got. Moses even set up the Bluetooth system for me! They'll bend over backwards to make you happy!
Todas las personas que trabajan alli son atentas y listas a ayudarte en todo. Roger es paciente, profesional y agradable. Me dieron muy buen trato, buen precio y fueron muy honestos en la compra y venta de mi vehiculo. Ellos haran lo que sea para que salgas feliz.
I was dreading the process of buying a new car as a... - myrnaraboy
I was dreading the process of buying a new car as a single women. but surprisingly the process was very pleasant and easy because of Rosario easy going personality. even the finance salesman Jeffrey lower was excellent. thank u for such a wonderful experience! I love my new car and would recommend your dealership to my friends.
Great Follow Up and Customer Service - KGregg
Will follow through til the end!
Josh in the body shop is awesome and so is Steve (service manager) will take this company far.
Will recommend in the future.
Good news at last ! - Donna_tibbs
i just bought me a car ! my credit isn't good at all and i had a repo due to my ex husband. anyways Tom over at autoloox helped me out and they attitude towards my situation surprised me they wanted to help. Half the time dealers don't help people with bad credit well they did and im happy as i don't know. Thanks yall
Great service and prices - Bryan2632
The prices were unbeatable and the service was great. Hassle free. Belinda handled everything with an hour and we we on our way. I would recommend this dealer.
Donna is great. Sold and bought my last cars in 2 hours. - RIP_Prince
I was initially skeptical of Carmax, but you've got to know what you're looking for and do your research on price.
I had found the car I was looking for (2014 GLI) that had all the right options and was priced pretty competitively. Donna was my salesperson and she was super friendly and made the car buying and trading-in process really easy and painless.
Usually I would only write a review if a dealership sucked, but I've been pretty impressed with Carmax in Dulles and Potomac Mills. Donna in Dulles is the best. I'll recommend her to my friends all day, every day.
This is how car buying should be! - tadpole1
My wife and I just wanted to look at cars. Our Murano was in very good condition and had low miles, we have had no issues with the car but we were really just wasting time. As we entered the store we were warmly greeted by Garrett Allison, It was not a practiced greeting but was genuine in every way. We told him that we just wanted to look and he informed us that he would be happy to show us all or any of the cars on his lot and that they have an extensive inventory on line. That set the tone right from the start, we looked at several cars, not once did we get the impression that he was tiring of us nor were we rushed in any way. We found a 2012 Kia that we both liked. I asked him to appraise our car and figure out what our payment would be if we were interested in buying this car, No commitment. While they were appraising my car I went on line to Kelly B.B. to see what a fair offer for my Murano should be. Within 30 mins we had an offer in our hands that was right in line with K.B.B. they rated our car as high as it could be rated and gave us the max for it. Ok that was the easy part right, No within just a few mins Garrett was explaining our options and what our payment would be. I have purchased many new and used cars in the past but never like this. CarMax has revised how to purchase a car. They have taken the best parts and made them better and the long tedious parts and minimized them as much as possible. I would tell anyone and everyone go to CarMax and enjoy your car buying experience. Go to CarMax and see for your self what personal attention really means! Ask for Garrett Allison and in the finance department Shay Delbridge, she was so helpful, nice, understanding and patient with us. As we drove away from CarMax of Newport News my wife and I were both commenting on what a wonderful experience we just completed and in fact did not go there to buy a car, but it was the Genuine kindness and courtesy of all of the employees that we encountered that helped us decide that we wanted to be a part of the CarMax family. John L. & Mary E.Rogers
Very nice, quick results - Robert
We were looking for a truck. We looked online first and liked a few. Drove down, they didn't have the truck that we seen online but they had others. We looked at a few. Test drove it. Talked about numbers and left an hour later. We also traded a car in to them. It was a very nice experience overall.
Escalade - suzanneof4
Antonio was great!! Good experience. First time buying a car from a dealer and he made us feel relaxed about the whole process. Would buy from this Company again.