We purchased a 2016 Dodge Journey - dean,1234
We have never been to this dealership but decided to take a chance on them because of their user friendly website. We were not rushed by salesmen when we arrived but when we approached Mike we found him immediately ready to help us. He spent an extraordinary amount of time with us & was extremely knowledgable about the Vehicle we wanted to purchase. We are very pleased with our buying experience.
Best Experience! - Happy Jeeper
Sam Barta was excellent to work with, as was everyone one I interacted with. I had been to two other dealerships prior to Gandrud and the experience was night and day. Thank you Sam!
Good experience - mark
Had a good experience buying a used car.
We did our search through the internet and we had no surprises when we arrived.
Very professional and personable.
Very happy with our purchase.
It was great! - vyokers
The sales staff was very professional and knowledgeable. I recommend Mike Carney if you are looking for a vehicle. Absolutely no pressure salesman. We were able to go home and discuss our purchase and research the vehicle price and what we were getting for our vehicle trade. They were spot on with all prices. Great small town service all around.
comfortable, no pressure! - ford girl
The salesman was very knowledgeable, and made the purchase a pleasant experience, no pressure or following us around, and when it was time for us to make a decision, he told us to take our time and he'd try to work with us to find common ground!
Great customer service. - Schroeder
We have bought one new and 6 used vehicles from Kayser Chrysler of Watertown since 2000. We appreciate their sales and service. We would recommend Kayser to anyone..
Great experience - JD923
Everything was easy from the first phone call through the final paperwork. I was referred by a friend who had worked with Jesse. After my experience I would highly recommend Jesse & Dane County Auto as well. Thank you for the great service.
New Jeep for me! - Settergirl
Scott Hytry is probably the nicest sales rep out their. Got the job done efficiently,professionally and had all day for me. I also felt Pete Erkkila totally made me feel like family was super kind and made things work out for me too as well as Pedja. Overall excellent experience. Being a women I was a little nervous with out my husband to help with this deal but was extremely well taken care of!
Dodge charger daytona r/t - Lee Hasche
Great dealership easy to get to everyone is very friendly my sales man mike o. was great calling and texted him back and forth with any question at anytime and he got back right away i have never had a better experience at every point of the buying experience. everything was thoroughly explained paper by paper and if i had questions it would be explained in more detail till i understood it. all smiles.
Great Service & Staff - angela.daron
Great customer service at First Chrysler. I had called to see when a good time was to bring my vehicle in for an Oil Change. They were busy at the time so Dan gave me a call back when there was an opening!! I was able to get in and out quickly. They also noticed my bulbs were out over the license plates so they changed those and I was all set.
Just an FYI for your system under Vehicle Brand mine wasn't listed so I picked something else or it wouldn't let me submit.
Great experience - Ninjatinner
I called in a request to this dealer late on a Friday afternoon. I was preapproved through my credit union for financing and knew exactly the vehicle I wanted to purchase. By Monday at noon, they had a list of Wrangler Unlimited Rubicons for me to choose from.
The first Jeep I picked didn't work out. The dealership that had it wouldn't transfer it. So, I picked a different one. They went to the other dealer, picked it up, brought it back, cleaned it up and had it ready for me the Friday following my initial call. I couldn't be happier with the Jeep!
This was my third new car purchase in the last 7 years. I've also purchased several used vehicles, both from dealers and private parties over my driving career. This was by far the most comfortable, laid back, and simple purchase I have ever made. I got all of the customer service that one would expect from a family owned business, and then some.
Kurt Wahl was my salesman. What a guy! He bent over backwards to make this deal happen. I worked with Steve Colich on Kurt's day off, he helped me find Jeep #2.
Kevin Skyberg helped me out with the financing, absolutely zero headaches.
Dan Kwilinski was a refreshing change . - Yeti one
Dan was direct and to the point. He answered my internet inquiries promptly and we made deal shortly after seeing the vehicle. He was very informative during the delivery process with technical know how.
A pleasure to work with!
TIM and STEVE were awsome - wolferschmidt 75
after going to another Wausau dealer we got a better deal on a different manufacturer and vehicle. We found the jeep was a much better choice than the escape . great sales staff and service crew
excellent - brhconstruction
I have bought several trucks at Gilbert's in the past ten years, they are one of the only dealers that will go above and beyond for their customers. I truly believe they would rather lose money than have an upset customer. This is a rare value to find in today's auto business.
Great customer service! - Judy.C
No need to shop the competition! The salesman Joe.E was very considerate to work around my schedule. I was in and out with my new Renegade in about an hour. Thanks again!
SERVICE - Olivia07
THIS IS A FIRST CLASS DEALERSHIP , WITH GREAT PEOPLE TO SERVE THE CAR OWNERS !!!!! TWO THUMBS UP !!!! ???????? ALL THE WORK DONE AND RELATED ITEMS TO SERVICE HAS BEEN A PLUS ,,,,,!!!!! ????????
New vehicle purchase - Happy Camper
I rarely do reviews for product or services but I felt a need to share our vehicle buying experience. My husband and I decided we needed to purchase a 2500Ram pickup to haul our camper. The Internet is a wonderful place to do your homework in regards to looking at several dealerships for the truck that had the features we wanted, in the price range we needed to be. In the beginning of the process we felt it was necessary to look at the bigger dealerships for the best deal,because of the volume that they deal with. What we found was Homan in Waupun, they gave us small town service and worked with us to achieve our goals, it was a stress free experience, and we couldn't be happier with the wonderful service we were given. We would recommend Homan in Waupun to everyone!
Ram Truck 2016 - ChicagoBearsFan
Best Dealership Ever - worked with Steve Halbach very patient salesman - very knowledgeable. Helped us with our selection! Purchase a new Ram Truck that they had a special on this was the best place and options! Lots to choose from. Worked with Robert Haisler he was great with all the paperwork. Will be returning for wife's car - Happy Customers!!!
Vehicle Purchases - RetiredWIMedic
I have been a customer of Neuville Motors, now specifically Neuville Chrysler-Dodge-Jeep-Ram for over 23 years, ever since my family got out of selling new/used cars. Between my immediate family and myself we have purchased 12 new and used vehicles since 1991. A few of those vehicles we purchased were not initially on their lot either, but they were very willing to work with other dealerships to get us the vehicle we really wanted. In every case Jeff then Todd went above and beyond to make the purchase happen while keeping it fair for both parties concerned. And all the other sales staff were happy to answer questions if Jeff/Todd were not available.
I cannot recommend Neuville's more highly, if I could give then 10 stars out of 5 I would. I have no doubt I will buy my last vehicle from them, no matter how many years I still live.
If you don't at least talk to them before getting a vehicle I doubt you got the best deal possible.
WHAT A CONCEPT!!!! A DEALER OWNER WHO IS ON STAFF... - 1234wendy
WHAT A CONCEPT!!!! A DEALER OWNER WHO IS ON STAFF EVERYDAY! AN OWNER THAT TAKES CARE AND PRIDE IN HIS BUSINESS AND HAS THE AUTHORITY TO MAKE EXECUTIVE DECISIONS. THIS DEALER IS ABLE TO RESPECTFULLY WALK YOU THRU EVERY DOLLAR YOUR SPENDING WITH A FULL HONEST EXPLANATION AS OPPOSED TO SOME SALESMAN RUNNING BACK AND FORTH TO A FLOOR MANAGER WITH NUMBERS PLAYING GAMES AND WASTING HOURS AND HOURS OF YOUR TIME! OWNER BRENT REED MAKES YOU FEEL COMFORTABLE IN UNDERSTANDING YOUR COSTS FROM START TO FINISH NOT TO MENTION HAS THE ABILITY TO REALLY TRULY KNOCK THE PRICE DOWN WITHOUT HAVING TO ASK PERMISSION! HE IS THE REAL DEAL! HE WORKS EVERY DAY AND CARES ABOUT HIS BUSINESS AND HIS CUSTOMERS. THIS IS A VERY RARE COMMODITY IN THESE TIMES, A DEALER OWNER THAT SHAKES YOUR HAND AND LOOKS YOU IN THE EYE ! DOESN'T BLOW YOU OFF WITH AN E MAIL OR A TEXT. THIS IS MY LAST STOP, I WILL BE A LIFE LONG CUSTOMER AND RECOMMEND EVERYONE WHO IS LOOKING TO PURCHASE A VEHICLE TO REED. THANKS BRENT WENDY M
Oil change - N Pauline
Came in without an appointment for an oil change. They worked on my Dodge Durango right away. During the course of the 23 point inspection 2 different filters needed changing. They came to ask permission with said dirty filters as proof they needed changing as I sat in their clean lobby. Also rotated my tires. All this took about an hour and I was on my way. Most times I usually schedule an appointment just before work and they drive me to my job. I really like their professionalism .
Awesome Sales Department - Ron
Just Bought a 2016 Dodge Dart and Jerry did a great job of getting me the car I wanted at an affordable price. He went above and beyond what I would have expected and did a lot of extra running around just to make sure I was satisfied with my choice. Ron did a great job of explaining all the financing issues with me and provided me with several options to get the best bang for my buck. Wish I had bought a car from here sooner. I would highly recommend Chrysler World to anyone looking for a new or used Vehicle.
First Oil change since bought new jeep - Jodi
Very courteous and professional staff. The oil change was done within time frame they stated. They even washed my vehicle - big plus. Troy is nice to deal with.
Great Service - Jackhammer
Great and fast service. I called the night before and got an appointment. When I arrived they were courteous and ready for me. Great waiting area
GET OUTSIDE CARFAX - Dale
We looked at a 2012 Ford F350 and checked their "autocheck", and everything looked good. 1 owner, no accidents, so we thought go ahead. Then we had a very difficult time getting a call back from either the salesman or manager, which turned out good for us. We had another dealership run a carfax on this vehicle for us and found out that this vehicle has had 3 previous owners and had been in 2 accidents. Van Horn uses an autocheck that can be edited. So PLEASE, PLEASE, get an outside carfax.
These people are evasive and liars. Stay away!!
A great experience - Kauffman2
We had a great experience, We purchased our last 2 vans there and are extremely satisfied! They offer on going service on our van. Its great!
Great experience!!!!!! - Karon
I purchased a 2016 Chrysler 200 today! I got a great deal including my car trade in, financing and was treated so well by Bruce Roman, salesman & business manager Kara Nicholson. All my questions were answered and I was thoughly informed about my new car and options. I received excellent service and would highly recommend Frank Boucher!!!!!
Quick, easy, and great prices! - AndyD
I came knowing basically what I wanted in a used vehicle. I talked to Dan D. He listened to what I wanted, they didn't have anything in stock that met my needs, so he said he would find me a vehicle. Within a couple of days Dan found me exactly what I wanted at a great price. This was only the second time I have had what I call a great experience at a dealership, and Both times it was working with Dan.
I would buy another vehicle from them - urcwbtsr74
Today I bought my first car from this Russ Darrow dealership. Our salesperson was very knowledgeable, and found exactly what I was looking for. I would highly recommend the Russ Darrow Group to a friend. I would buy another vehicle from them in the future.
Salesman was extremely helpful. - edpax
Mourice was extremely friendly , helpful and courteous and went above and beyond to ensure that i would end up with the car i wanted, at the price i could afford
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