Great service Sean - Collette2016
Best sales person I have dealt with ever.
Friendly, personable, easy to talk, knowledgeable on products
selling, caring, concerned about getting best price possible.
Made us fell at ease after a hour drive, put us first and that was a great feeling!
Great work-fast service! - LIz231
Polite & friendly service people. Got the oil change done very quickly. I was sad that the coffee machine was broken that day but other than that it was, as always, a great place to service my car.
Great service - Eduardo Galha
I bought two cars at BMG and both were with Bart Kociecki, he has an excellent customer service. Very helpful with my questions. All the guys at BMG are great, honest and good service. I do recommend
great buying experience - gehrand
Jeff was great. no pressure no games. they made it work for me. I actually left saying "wow... that was painless !" what a great buying experience. thank you
Time in dealership - fishing01
I went into the dealership ready to buy the car on line . I came in with every thing to try to make
everything as easy as possible. We took a test drive I wanted the car. Went back to Dealership it took three hours to get paperwork done that is just a waste of my time and the dealerships . I was not very happy.
Great service - AndrewJ
We were looking for an economy car for commuting to work. After two days of searching we finally ended up at Kayser Watertown. I spoke with Derek on the phone to ensure the car we were interested in was still available. He had the car up front and ready to look at and drive. He knew all about the car even though it wasnt one of the brands they sell as new. Very friendly people all around. Derek made everything go smoothly and we left with our new to us 2012 Ford Focus. Thanks Derek for the Great service! Andy and Kora
Experience at Vamn Horn - Dondiane123
we just bought a vehicle from Van Horn. We had a very good experience. Mark Sloan was nice he made several calls to us to see how we were enjoying the van and if we had any problems or questions.we had two minor things and they were taken care of right away no questions asked.when we are in the market to buy another vehicle we will definetely go back to Van Horn and give Mark Sloan our business. With his great sense of humor it made the experience better. Mike in finance was also very nice and easy to work with.
Great first car buying experience! - vlemke
Would recommend them to anyone looking to buy a vehicle! Codey, Don, and Shayne were all very helpful and definitely put the customers first. I left very happy and had a great first car buying experience! I love my car!
Family Friendly - Stephanie Wegner
My parents bought vehicles from Kunes when I was a kid and now it was time for my husband and I to purchase our first brand-new vehicle. Kunes didn't let us down! We worked with Eduardo Huerta and he was so incredibly patient and knowledgeable with us. Between him, Bill and Zak the finance guy.... we had a great experience and walked away with a brand new truck at a great price! Highly recommend!
Great Dealership - Kklug
We have bought 4 vehicles over the past 25 years. Looked at other dealerships but always ended back at Gandrud. Love that salespeople do not work on commission. Always had great service. Never found lower prices anywhere. Highly recommended Gandrud.
Excellent experience! - hotelyankee2016
Their website was an excellent research tool and Victoria Perez was very helpful on the chat. When I arrived at the dealership, Pao was there to greet me and assigned Andrew to help me test drive the exact vehicle that I'd picked out from the website. Andrew was very helpful during the entire process, from the test drive all the way through to me driving out with my car. Taylor did a great job of explaining everything and breaking down all of the paperwork. He was also very understanding, considering that I'd forgotten to bring the title for my trade-in. All-in-all, I was in and out with a new car in about three hours, including having the Luxcare applied.
Great experience - Ninjatinner
I called in a request to this dealer late on a Friday afternoon. I was preapproved through my credit union for financing and knew exactly the vehicle I wanted to purchase. By Monday at noon, they had a list of Wrangler Unlimited Rubicons for me to choose from.
The first Jeep I picked didn't work out. The dealership that had it wouldn't transfer it. So, I picked a different one. They went to the other dealer, picked it up, brought it back, cleaned it up and had it ready for me the Friday following my initial call. I couldn't be happier with the Jeep!
This was my third new car purchase in the last 7 years. I've also purchased several used vehicles, both from dealers and private parties over my driving career. This was by far the most comfortable, laid back, and simple purchase I have ever made. I got all of the customer service that one would expect from a family owned business, and then some.
Kurt Wahl was my salesman. What a guy! He bent over backwards to make this deal happen. I worked with Steve Colich on Kurt's day off, he helped me find Jeep #2.
Kevin Skyberg helped me out with the financing, absolutely zero headaches.
Dan Kwilinski was a refreshing change . - Yeti one
Dan was direct and to the point. He answered my internet inquiries promptly and we made deal shortly after seeing the vehicle. He was very informative during the delivery process with technical know how.
A pleasure to work with!
TIM and STEVE were awsome - wolferschmidt 75
after going to another Wausau dealer we got a better deal on a different manufacturer and vehicle. We found the jeep was a much better choice than the escape . great sales staff and service crew
excellent - brhconstruction
I have bought several trucks at Gilbert's in the past ten years, they are one of the only dealers that will go above and beyond for their customers. I truly believe they would rather lose money than have an upset customer. This is a rare value to find in today's auto business.
SERVICE - Olivia07
THIS IS A FIRST CLASS DEALERSHIP , WITH GREAT PEOPLE TO SERVE THE CAR OWNERS !!!!! TWO THUMBS UP !!!! ???????? ALL THE WORK DONE AND RELATED ITEMS TO SERVICE HAS BEEN A PLUS ,,,,,!!!!! ????????
New vehicle purchase - Happy Camper
I rarely do reviews for product or services but I felt a need to share our vehicle buying experience. My husband and I decided we needed to purchase a 2500Ram pickup to haul our camper. The Internet is a wonderful place to do your homework in regards to looking at several dealerships for the truck that had the features we wanted, in the price range we needed to be. In the beginning of the process we felt it was necessary to look at the bigger dealerships for the best deal,because of the volume that they deal with. What we found was Homan in Waupun, they gave us small town service and worked with us to achieve our goals, it was a stress free experience, and we couldn't be happier with the wonderful service we were given. We would recommend Homan in Waupun to everyone!
Vehicle Purchases - RetiredWIMedic
I have been a customer of Neuville Motors, now specifically Neuville Chrysler-Dodge-Jeep-Ram for over 23 years, ever since my family got out of selling new/used cars. Between my immediate family and myself we have purchased 12 new and used vehicles since 1991. A few of those vehicles we purchased were not initially on their lot either, but they were very willing to work with other dealerships to get us the vehicle we really wanted. In every case Jeff then Todd went above and beyond to make the purchase happen while keeping it fair for both parties concerned. And all the other sales staff were happy to answer questions if Jeff/Todd were not available.
I cannot recommend Neuville's more highly, if I could give then 10 stars out of 5 I would. I have no doubt I will buy my last vehicle from them, no matter how many years I still live.
If you don't at least talk to them before getting a vehicle I doubt you got the best deal possible.
WHAT A CONCEPT!!!! A DEALER OWNER WHO IS ON STAFF... - 1234wendy
WHAT A CONCEPT!!!! A DEALER OWNER WHO IS ON STAFF EVERYDAY! AN OWNER THAT TAKES CARE AND PRIDE IN HIS BUSINESS AND HAS THE AUTHORITY TO MAKE EXECUTIVE DECISIONS. THIS DEALER IS ABLE TO RESPECTFULLY WALK YOU THRU EVERY DOLLAR YOUR SPENDING WITH A FULL HONEST EXPLANATION AS OPPOSED TO SOME SALESMAN RUNNING BACK AND FORTH TO A FLOOR MANAGER WITH NUMBERS PLAYING GAMES AND WASTING HOURS AND HOURS OF YOUR TIME! OWNER BRENT REED MAKES YOU FEEL COMFORTABLE IN UNDERSTANDING YOUR COSTS FROM START TO FINISH NOT TO MENTION HAS THE ABILITY TO REALLY TRULY KNOCK THE PRICE DOWN WITHOUT HAVING TO ASK PERMISSION! HE IS THE REAL DEAL! HE WORKS EVERY DAY AND CARES ABOUT HIS BUSINESS AND HIS CUSTOMERS. THIS IS A VERY RARE COMMODITY IN THESE TIMES, A DEALER OWNER THAT SHAKES YOUR HAND AND LOOKS YOU IN THE EYE ! DOESN'T BLOW YOU OFF WITH AN E MAIL OR A TEXT. THIS IS MY LAST STOP, I WILL BE A LIFE LONG CUSTOMER AND RECOMMEND EVERYONE WHO IS LOOKING TO PURCHASE A VEHICLE TO REED. THANKS BRENT WENDY M
Service with a smile - Sparky
I went in to have my oil changed and to see what packages were available. I purchased the four oil change package because of the price which I thought was fair. I was introduced to Brian Schultz by Dan Feller. Brian was friendly and explained the package to me. The oil change and tire rotate was done without a hitch. I am very satisfied. Thanks to Dan and Brian for all of their help.
Awesome - alclark
Had a great experience buying a car at Chrysler World. I worked with TC and he made it very painless, I usually hate dealing with sales people and TC made it very easy. I was test driving a vehicle within 10 minutes of arriving at dealer ship. I currently live 2 hours away and felt their prices and availability of cars was worth the drive. They also delivered my car to my house the next day!! Thanks again TC!!
Looking for new van - Dave
I was out shopping for a lower millage Dodge caravan as my 2011 had 100000 plus miles on it. Upon starting to look at caravans the sales person was pushing new vans as it was the end of the month. They found one in stock I was interested in.
After they looked at my 2011 they offered me a low trade in ( I felt it was low KB said it was average for that trade in ) So when all was said and done I said I didn't want to do the deal. I left dealership and got home when my phone rang it was the salesman. He said they would do better to get me to buy the 2016 van. They offered me another $650.00 off. So I said I would take it. He said they had to write up contract to night to take all discounts. This was around 7:30pm. I gave them the info over phone to start the ball rolling.
They had everything in order by 9:30pm I set up a 11:00am pickup time the next day. As luck would have it My 2011 Transmission would not shift out of 1st I called the sales man back around 9:30am and informed him that I would have to wait as my van was going nowhere. He was unhappy but said he would cancel the deal. A few hours later he called back and said they would take the van the way it was. I had already taken van in for service and was having it fixed He said they would take care of it for me I told him no that I would not feel right about doing that. He got very upset when I said no I would fix it and would do a trade after I got it back.
He became hostile with me and called me a liar and cheat even going as far to tell me to be a man and tell it to him face to face. I finally told him the deal was off and hung up,
Just a note to Kolosso Dodge. Today the place fixing my van said the transmission was not bad only the gear shift was stuck in first and would not go to second It was a switch and I have the van back returning trans to junk yard. I had every intention returning there and buying a new van After dealing with this sales person I would never come back or recommend them to anyone.
Great experience!!!!!! - Karon
I purchased a 2016 Chrysler 200 today! I got a great deal including my car trade in, financing and was treated so well by Bruce Roman, salesman & business manager Kara Nicholson. All my questions were answered and I was thoughly informed about my new car and options. I received excellent service and would highly recommend Frank Boucher!!!!!
Check on fluids - kelly26
The technician was friendly and very helpful. My questions were answered and the service was prompt and efficient. I did not have an appointment but the service was excellent and I did not have to wait.
Purchase of Used vehicle - Barb
I recently purchased a used vehicle from Russ Darrow Dodge Hwy 33 West Bend. Paul Zwick was our Sales Rep and was courteous and wonderful. Although I still think we should have received more for our trade in nonetheless the transaction was quick and smooth. Loving the Dodge Caliber~ Thank you!
Great Salesmen bad service department - someguy1213
I bought a 2005 Dodge Ram 3500. The salesman was great, but the truck has some issues. I was told everything passed their inspection. However, an hour into the drive home I heard the breaks making a loud, grinding sound. My local diesel mechanic said the breaks were grinding the pistons and he did not feel safe letting drive off the lot. I understand when you buy used repairs are bound to happen, but I was told everything passed inspection. There were other minor issues and the total for repairs was over $2500. I would not buy a used vehicle here unless you are a mechanic and know a ton about cars/trucks
Good Experience - traveler tom123
I had to have a transmission replaced on a Chrysler Pacifica that I purchased from another dealer. Worked with Gene the service manager. Gene provided me with options and costs. He treated me very well. Dealer provided me with a loaner even though I had not purchased the care there. It did take a little bit to get the job done (not there fault). All in all very pleased thus far with the work that has been done as well as the eagerness of the Reilly staff to help me out.
They were very patient - joyhnc77
This was one of the most pleasant experiences we had buying a car. Our salesperson was very knowledgeable in explaining each of the vehicle's. They were very patient and worked with us Thank you so much. It was such a pleasure dealing with all the staff at this dealership.
Unresponsive management. Uncompetitive Pricing - Da Ind
Avoid this dealer at all cost, if looking for a competitive price! Nice frontline salesman, but management doesn't know how to respond when consumer ask for more competitive price. Showed proof of lower offer from another local dealer, and used car manager just complained about his $250k monthly overhead cost and how each car cost him $100 per day. He then excused himself as he needed to leave early due to it being St Patrick's Day. Weeks later they kept lowering price online which was close to the my initial offer. RECOMMENDATIONS if you want a car on this lot, just wait 2-4 weeks. Price drops.
Sent complaint email to GM and Schmidt Bros owner with no response from owners, and voicemail from GM that he would call back (never did and didn't take my calls or emails) This clearly shows owner/GM has intentionally created a business model to only sell to consumers who have not done there homework collecting other dealership offers. Schmidt Bros culture is to not respond timely to consumer requests either.
Again, AVOID AT ALL COST OR YOU WILL OVERSPEND.
Treating a customer how you would like to be treated! - Steve Nevermann
I just wanted to drop a quick note to let you know the great experience I had with Dan Neumann. Last week while traveling to the airport my service engine light came on and I noticed the Jeep starting to hesitate at times. I called Dan directly to explain the issues and asked how he could help. Since I was traveling out of town for the week he took it upon himself to schedule an appointment for me the following Monday morning first thing. Yesterday, I received a call from Dan stating since I was just in Hartland he would stop by pick up my Jeep and return it when it was fixed. This is the type of service that keeps me coming back to the Ewald team. Dan is always smiling, happy and upbeat and most importantly takes great care of the issue at hand. I'm sure you and he have heard this before about Dan, but I wanted to take the opportunity to reinforce that his dedication and actions are a great reflection of the Ewald team. Please thank him once again for me.
Sales and Leasing Associate
Sheboygan Chrysler Dodge Jeep Ram
Sales and Leasing Consultant