Great experience - jen
I worked with Tony Vant, who couldn't have been more helpful and kind. He actually advised me against the higher-cost car I was looking at in comparison to the lovely little Ford CMax that I decided on in the end, which I really appreciated (hope I don't get him into trouble for saying that...). Very impressed with his manager, and the finance manager, Scott. Great company with their own shop for repairs. I was under great time pressure and they handled that well, too. Really great experience, and very different from many of the other dealerships I've dealt with before.
Great experience! - KRIS.T.
Great dealership, great prices, great people. I even drove 6hrs to do business here, worth every mile! Fastest transaction I've had with a dealer! Highly recommend!
Great to deal with. - Train dude
They were very easy to work with. They made the whole transaction go smoothly without any problems. I will go back there for my next car.
The best car buying experience I ever had .. - heavyd54
I found myself looking for a car for my daughter and looked a lot of cars on line .Since I drive past Auto source car lot sometimes I checked them out on line .There web site is one of the best I have ever seen and after finding what I was looking for I stopped to take a look. What you will find there is a friendly staff no pressure to buy and cars that will not disappoint. I can not say enough about how nice the staff is and how smooth it all went ..
Chrysler 200 - Kathy Krueger
Just purchased a car after 12 years and the employees here were so helpful. Within 3 days i was driving home in a beautiful car. They were all so patient with me and answered all my questions. Ron was especially patient as i called him sometimes 3 or 4 times a day with another question. What a great experience after a difficult week without a vehicle.
Amato is great. Got a great deal on my Santa Fe, and... - AoKay3
Amato is great. Got a great deal on my Santa Fe, and their service Department makes maintenance easy. They even have a shuttle that will drop you off / pick you up while your car is in service.
Great Dealership - JohnR
I bought a car for my son from Chris, a no pressure salesman looking out for your best interests. The car was in great shape and sold at a great price. My son drove the car to California and he loves the car.
awesome!!!! - Hey there
Best car I've ever had!! Very helpful as well very good customer service answered all my questions felt confident when I left. Very friendly people.I would recommend car city for sure!!!!
CARMAX (Kenosha, WI) makes it easy . . . - Balance Seeker
I visited CARMAX to test drive a couple pre-owned vehicles I saw on their website and to get an appraisal on my (then) 'daily driver'. I have to say that having visited several dealers in the past weeks CARMAX stands well above the crowd ! ! ! They made the process easy . . . in particular . . . Najat (our sales rep) was OUTSTANDING ! ! ! She demonstrated an understanding of the many products they offered. She was an excellent listener and translator (of customer needs and wants) and very patient and professional. During our visit she introduced us to Dan (Service Manager) who was equally professional and also very knowledgeable.
These 2 CARMAX professionals truly demonstrated an interest in providing a CUSTOMER FRIENDLY EXPERIENCE and were convincingly more interested in satisfying our needs and wants than trying to sell us (or up sell us). There skills resulted in us purchasing a new vehicle which will suit our needs to a "T". Nicely done ! ! !
Thanks Team CARMAX . . . for great job and a very CUSTOMER FRIENDLY EXPERIENCE ! ! !
luis o robles - Luis Robles
Excelente servicio, sueper contento con la compra de mi carro y con el servicio y la garantia q me ofrecen. Se lo recomiendo a cualquier persona q desee un auto. Si estuviera que adquirir otro auto lo compraria aqui en carro matic
Great Dealer - TonyYoung
Great father son dealer. I bought a truck from these guys. Got to meet Jeff and his son. Both are extremely helpful down to earth guys. Great employees I got to know Nick, one of their salesmen, and he has made my car shopping experience a blast. They all really know their stuff. Best dealership I've ever been to.
Great deal - hudly83
Got a super deal on a Toyota Avalon, ($4000)
below KKB). Jason was great tp work with and made the deal quick and easy. Definitely recommended.
Outstanding Customer Care and Service - BobZ
We were looking for a particular type of truck (Chevy Silverado with a crew cab and long box) which is very hard to find. Not only did Terry Sindic find us just what we wanted but he went the extra mile on providing an outstanding vehicle that was clean and low mileage. Gretchen did all the paperwork and everything went perfectly. The Sindic team is honest, sincere and very hard working. We have bought several vehicles from them and have always gotten a great deal and a stressfree buying experience. I will continue to buy cars from Sindic Motorcars!
THANK YOU - jovial_saggitarius57
I wanted to say I am very happy with my experience at Russ Darrow. They took their time to help me find the terrific vehicle. This was a fast and one of the best new car buying experience ever. It was such a pleasure dealing with all the staff at this store.
Very pleased - dlfinn64
Couldn't have a better experience in buying a vehicle ! Mike and Phil are excellent people to deal with! Will recommend them to everyone I talk to!!!!!
Purchase of 2016 Chev Equinox LTX - S Treb
We worked with a new sales rep for this most recent Chevy purchase, Ryan Johnson. Ryan did a great job helping us find the specific vehicle we were interested in. The Chev Equinox LTZ was not readily available at this dealership, but Ryan worked with us consistently and professionally to get us everything we were looking for in our Chevy purchase. The other team members that we worked with, were also helpful and professional.
Small, honest & fair - Darby01
My car, SUV and truck are serviced here. Excellent and caring workmanship performed. My vehicles are checked over completely each time. The prices are fair. Only quality parts are used and recommended. I'm treated like family. They have loaner vehicles to use when your vehicle is in for service. They were even able to do the brakes on my living quarters horse trailer. I'm done with the mega dealerships where you're just a number.
Poor Experience Regret - Miss Moods
Rude when i called the gentleman hung up in my face and had my first two payments late to lender the list goes on Sheboygan was the worst by far lovevmy car found a better deal somewhere else I'm bummed ??????
very well explained more than once. - life is great
Very well explained. Its a used car no matter what happens I still have to make the payments as the contact is written. If life happens as it does. Communication with your finance person that is appointed to you. And work three the difficulties together. This people in madison are excellant. My car my payments till last payment is made. SIMPLE. thanks guy.
Not so happy - summer47
We were excited to purchase our car but the buying experience at this dealership is less than
happy. Once you pay for the car, the salesman instantly disappears. The owner sits in his office
as you seem to be beneath him - won't even say hello, thank you or otherwise. The salesman
is the only person that dealt with us, no one else. if we didn't like the car, we would have gone
elsewhere. This may be a family owned dealership but it is one of the most unfriendly dealerships
that I have ever been to. Most people will at least say thank you for your business. That doesn't
happen here and to make a phone call for questions of any sort, you will instantly get a voicemail
to leave a message that is never returned. Would not go back to this place. Very disappointing.
I think I would rather pay a little more and have better customer service, appreciation, and
Junk Cars HERE! - Scott
Bought a car from these guys in October. Had to replace the breaks, Starter, and now the Head gasket went. If you like spending $3000 for a car that will last 7 Months this is the place for you.
Here how it is my son bought this van 6 months ago I was... - rocky616
Here how it is my son bought this van 6 months ago I was not keen on the van alot stuff they did not fix from start then they put tires & oil change & played with plugin that was hanging low they cleaned up supposely. When they got home radio quit they did not fix one bad window & van stopping for no reason & none of these problems existed before. When sons wife van killed at gas station she had to walk I spent 2 hours trying to get granite in to come down or suggest whats wrong. They play the card I did do nothing & I know nothing so ended up calling tow truck to tow a mile. I will not recommend any person for car or service I will my barn & road frontage to worn the public.
Horrible Experiance - April
First we were lied to about a cracked windshield. At the time of the sale the salesman assured us he could not sell us a vehicle with a crack in the windshield because it was against the law and they would fix it. After about a month of trying to get the issue resolved (the order was never actually placed) and no call backs, they finally informed us that we would have to pay for it.
Second we were lied to about the payoff of our trade in vehicle. Since we were not planning on driving off the lot that day with a new vehicle, we did not have the exact pay off amount for our trade in and again, our salesman assured us that we will not have to worry about anything and that Mad City would cover the difference (which was only $94). Three weeks later we had gotten a call from our old lender stating that we still owed them money. According to the old lender Mad City had never called them for a payoff (like our salesman told us they would) and didn’t send them the payment (which wasn’t accurate) until 11 days after we left the lot with the truck. In the meantime the trade in vehicle was about to accrue another payment. After weeks of no call backs and lied to numerous times about approvals and what they have already paid, we were told that if we covered the windshield they would cover they payoff. Pretty slimy if you ask me.
Thirdly we were pulled over (for going 5 over) and luckily got out of a fine of $200 for not having a registration or bill of sale for the truck. The dealership had never given us any paperwork and when we inquired about it we were informed that it was in the mail, and we would have to wait. After a call to the local police department I was told that the dealership was supposed to give us something because there is no way for law enforcement to know that it was not a stolen vehicle. After talking to the salesman, he said he would email me something stating the car was owned by Mad City and we were “test driving” it. Never received that email.
After calling and leaving messages over 10 times in about a month, I have never received a call back. I was blatantly lied to on numerous occasions, treated very poorly by the service department and receptionist, and spent countless hours trying to resolve issues that would have never happened if this company had ethical business practices. I hope that this will help other consumers avoid such a horrible experience. I will certainly never go back there and advise others the same.
minus 10 rating - notbuyingfromyou
Drive right on by, this guys got a horrible attitude and sells illegal vehicles! Customer service is obiously a inconvenience to him with his why ate you bothering me attirude!
Scam ripp off con - Edhillman
They ran a ad a money Carlo win by opening tabs mine said I won 5000.00 I called the confirmation number it was a machine so I called the dealer they told yes it was a cash prize so me and the check the ticket and could not see any thing saying only some win others get the stupid vacation that you still have to pay for 75.00 for 2 days room only paid for no 5000.00 . I go there they tell I won a vacation I say no 5000.00 cash just like it stated no they always tell everyone about the vacation package when they call I say no you told me it was cash pay out.
Unprofession, unethical,--No son professionales ni ettica - Maria
No son professionales, son mentirosos, tienen llamandome cada otro dia al diler solo para regresarme a mi casa porque lugares estan serrados. Me dijieron que mi informacion personal iba ser usada para el systema cuando en verdad me chequiaron mi credito con bancos sin mi autorisation, me mintieron. Carros son baja calidad, no tienen carros (10), y el lugar es sucio. Jamas vuelvo. NO BALLAN!!!
Very knowledgeable, just need to be a little more... - clancy1
Very knowledgeable, just need to be a little more customer friendly, but hey, they are mechanics. They really do a geatjob with cars and Lois is just the best with customer service.