Purchase of a new vehicle - 2013 Ford Escape
Jake was very helpful the day I came looking to purchase a new vehicle. He allowed me to test drive and look into quite a few different vehicles. I really was not sure what I wanted. I knew I wanted AWD and Bluetooth.
Your finance department was great.
The concern lies when I came to pick the car up. I was a little surprised that it was dirty, the gas tank was on empty and the two small cracks in the windshield had not been fixed. Jake said he knew about the cracks but since I didn't say anything nothing was done. When you spend over $17K for a vehicle I think that should have been fixed before it was listed. Jake said I can come over today and have his supervisor look at it and it can probably be fixed. It will be fixed, right?
Jake was with another customer when I came to pick up the car so Candy was gracious enough to go over all of the gadgets and get my cell phone connected to Bluetooth for me. She also went and filled up the car with gas.
I am very please with my new vehicle and I look forward to working with Schoepp Motors in the future.
Quick, efficient,proffesional - Don Russell
Good selection, good experience overall. Keep in mind, you do this every day. I only do it once every 10 years. Some of the process was a little rushed.
This is the second truck I bought from Lenz. I would do it again
Great customer service - kopets
Had a great experience working with Pat. He was very nice and not pushy. We had a few issues with our Jeep and Sheboygan County Budget Auto took care of it free of charge.
Highly Recommend - Excellent Customer Service - mtr4648
I highly recommend this dealer. They have a nice selection of cars that are reasonably priced with a no haggle process. They (Nate) provided excellent customer service and stayed late to complete my purchase of a vehicle.
Amazing customer service! - a.morris2013
A huge Thank you to Ron, Joe and Dale for everything they did in helping in the purchase and financing of my car! They made the car buy process comfortable, stress free and fun again. The customer service I received from all the employees and management that I had spoke to and worked with, from questions to purchasing the car, was above and beyond! Thank you for making this an enjoyable experience and for all your help! I will definitely be a repeat customer!
Great Dealership - JohnR
I bought a car for my son from Chris, a no pressure salesman looking out for your best interests. The car was in great shape and sold at a great price. My son drove the car to California and he loves the car.
awesome!!!! - Hey there
Best car I've ever had!! Very helpful as well very good customer service answered all my questions felt confident when I left. Very friendly people.I would recommend car city for sure!!!!
CARMAX (Kenosha, WI) makes it easy . . . - Balance Seeker
I visited CARMAX to test drive a couple pre-owned vehicles I saw on their website and to get an appraisal on my (then) 'daily driver'. I have to say that having visited several dealers in the past weeks CARMAX stands well above the crowd ! ! ! They made the process easy . . . in particular . . . Najat (our sales rep) was OUTSTANDING ! ! ! She demonstrated an understanding of the many products they offered. She was an excellent listener and translator (of customer needs and wants) and very patient and professional. During our visit she introduced us to Dan (Service Manager) who was equally professional and also very knowledgeable.
These 2 CARMAX professionals truly demonstrated an interest in providing a CUSTOMER FRIENDLY EXPERIENCE and were convincingly more interested in satisfying our needs and wants than trying to sell us (or up sell us). There skills resulted in us purchasing a new vehicle which will suit our needs to a "T". Nicely done ! ! !
Thanks Team CARMAX . . . for great job and a very CUSTOMER FRIENDLY EXPERIENCE ! ! !
luis o robles - Luis Robles
Excelente servicio, sueper contento con la compra de mi carro y con el servicio y la garantia q me ofrecen. Se lo recomiendo a cualquier persona q desee un auto. Si estuviera que adquirir otro auto lo compraria aqui en carro matic
Awesome! - Lacy McBrair
I recently purchased a truck from Granite auto sales and it was the best vehicle buying experience! The staff was very friendly and helpful with any questions or concerns I had. I was able to test drive a variety of vehicles which really helped to determine what I wanted.
Very happy - hxvlnzpie1977
I am very happy with my experience at JD Byrider Everyone at the JD Byrider dealership was knowledgeable and informed. They took the time to get to know me and my situation. I am extremely happy with my experience at JD Byrider
So amazing! - Hsandidge
My dad and i are in LA, CA and just bought a car from Jeff and Corey over at Jeff's North shore auto and had the GREATEST experience they were so helpful and honest and on top of it. They answered all of our concerns and questions at all hours. We just got it delivered yesterday and it was everything they said and more! Thank you all not leaving Jennifer out lol ;). Would buy and recomend this co. To everyone! Fair prices and great honest integral service. Couldn't have asked for more
Great deal - hudly83
Got a super deal on a Toyota Avalon, ($4000)
below KKB). Jason was great tp work with and made the deal quick and easy. Definitely recommended.
Quick, easy and helpful! - Tiff77
I have only purchased one other car in my life, and that was just out of high school. Now just graduating college, getting my new job and moving to a new town, I was a bit nervous in adding another bill to my list. I wanted it to be a car I wanted but was able to afford. I searched through a couple different dealerships and a certain car caught my eye!
I applied online to see if I would even qualify for financing, and not too long after I got a phone call from Nick Vullings saying that I was approved and asked for other information, including the price range of payments I was looking at. After giving him my answer, he went off to work and I honestly wasn't expecting it to work in my favor.
Nick Vullings once again called me back with an amount that surprised me, as it was in the ballpark of what I was hoping for! What's even more amazing is that I was out of town for all of this, and couldn't pass up the deal and hurried back to Madison(over an hour later!!) to have my trade in looked at as well as get paperwork done.
I woke up this morning not expecting to buy a car, since I hadn't had much luck from my other searching, but I was extremely happy and was grateful that Nick Vullings and Schoepp Motors were willing to work with me in such a professional manner. I love my new car!
Outstanding Customer Care and Service - BobZ
We were looking for a particular type of truck (Chevy Silverado with a crew cab and long box) which is very hard to find. Not only did Terry Sindic find us just what we wanted but he went the extra mile on providing an outstanding vehicle that was clean and low mileage. Gretchen did all the paperwork and everything went perfectly. The Sindic team is honest, sincere and very hard working. We have bought several vehicles from them and have always gotten a great deal and a stressfree buying experience. I will continue to buy cars from Sindic Motorcars!
Honest and knowledgeable - MMM
Nick helped us buy a rebuilt 2014 Subaru Impreza today. He was amenable to us bringing our good friend, who is also our mechanic, along with us and Nick answered all of our questions honestly and knowledgeably. We are really excited about this car and very thankful to Nick for his guidance!
Great experience! - dpamperin
These people are genuine, honest, hard-working individuals that will get my business again and again.
They go out of their way to make sure you are happy with your purchase. I had ordered a remote start on the Ford Fusion I bought on a Saturday. On Monday it was installed on my vehicle at work while I was working! That's the kind of service I need.
Wonderful Experience - NewKiaSpectraowner
This dealership is a great outlet for people trying to get back on their feet. I believe they couldn't have offered a better service to me in my situation. They sit you down and only approve you if you can budget in an automobile along with all of your other expenses. They are understanding in hard situations and want to work with you. I love the experience I had and suggest anyone who can't get approved a vehicle and is responsibly ready for one to try it out. Interest is high, but you will build your credit.
So thankful! - Outdoor Girl
Everyone was so wonderful to us! They believed in us and gave us a chance when no one else would. I can never express enough gratitude to Jeff, Robert and Fredrick for being our lifesaver and giving us the opportunity to get a much needed vehicle! I'd definitely recommend JD Byrider on College Ave in Appleton! Thank you for being so kind, caring and compassionate and going above and beyond to help us out!
Purchase of 2016 Chev Equinox LTX - S Treb
We worked with a new sales rep for this most recent Chevy purchase, Ryan Johnson. Ryan did a great job helping us find the specific vehicle we were interested in. The Chev Equinox LTZ was not readily available at this dealership, but Ryan worked with us consistently and professionally to get us everything we were looking for in our Chevy purchase. The other team members that we worked with, were also helpful and professional.
Small, honest & fair - Darby01
My car, SUV and truck are serviced here. Excellent and caring workmanship performed. My vehicles are checked over completely each time. The prices are fair. Only quality parts are used and recommended. I'm treated like family. They have loaner vehicles to use when your vehicle is in for service. They were even able to do the brakes on my living quarters horse trailer. I'm done with the mega dealerships where you're just a number.
I have been taking my car here for service for years - uovgywkm77
My experience at Russ Darrow was amazing. We are very pleased with our purchase Everything was excellent! Thank you very much to the team at Russ Darrow
3000 miles or 3 month WARRANTY - Kim
I would not recommend this place to no one. The buying process was good but Im angry with the company.I had my vehicle 2 months,but I'm over the 3000 warranty because I drive to Franklin and Pewaukee often. My check engine light came on and they want me to pay $95 for a diagnosis and the repair for a car in had 2 MONTHS. Not cool. So I talked to a service Manger and I got the diagnosis for free but I ended up paying $230.00 on a repair that I feel I shouldn't have. If I driven the car 15000 miles the check engine light should not be on so soon. At least I should have it a year before problems start. I couldn't pass emissions so I was driving with suspended plates. It's frustrating. My boyfriend want a car now and he saw a truck there he liked and I said not from here. We will go to another dealer with a better warranty that don't expire after your 1st oil change. I've been telling all my friends how my opinion changed about them it's not a good place. I took my friend yesterday to jd byrider and she got approved and got Chevy Cruz with 36000 mile warranty or 36 months that COVERS everything. I saved her because she wanted to go to CARRITE....DONT!!!!!
Poor Experience Regret - Miss Moods
Rude when i called the gentleman hung up in my face and had my first two payments late to lender the list goes on Sheboygan was the worst by far lovevmy car found a better deal somewhere else I'm bummed ??????
Don't deal with these clowns - Hellcat811
Extremely rude and unprofessional, especially John, and if your a female. Witnessed it myself.
They sell lemons missing parts or lemons that just have major problems shortly after you sign on the dotted line.
John or Glenn do not stand by their products or are men of their words.
very well explained more than once. - life is great
Very well explained. Its a used car no matter what happens I still have to make the payments as the contact is written. If life happens as it does. Communication with your finance person that is appointed to you. And work three the difficulties together. This people in madison are excellant. My car my payments till last payment is made. SIMPLE. thanks guy.
Had an apointment spent 2 1/2 hours discussing the deal - kgbandson
Came to buy a 2017 Hyundai Elantra spent 2 1/2 hours at this dealership including the test drive. When we finally decided on the car we wished to purchase we got down to brass tacks. We had the price we were willing to pay and the amount of time we wished to pay it off in. That's when it went sour. They were only willing to give us 3.9 % . financing. We explained we had paid of a 30 year $129,000 mortgage in under 18 years. They said it was the best they could do. Then the salesman says I got an idea and disappears for like 20 minutes with my car keys comes driving up in a 2017 Mitsubishi Mirage G4 ES Sedan???? We came to buy a Hyundai Elantra not a clown car! demanded my keys and left. Took two weeks off car Hunting then purchased from Tri City Hyundai ! A better model Elantra at 0.9 % interest for 60 months. Oh and Amato never did a follow up call the whole 2 week period that I took a break from car shopping.
Not happy - mk47
Once you buy the car, everyone disappears without even a "thank you".
The owner never comes out of the office and the salesman just walks away. would
never buy from this dealership again.
Once we got home, the tires on the car had bulges and the metal strips were showing.
Being a novice buyer, I didn't know enough to look at the tires closely. So another instant
cost to me plus the dealership being so inconsiderate. I guess I trusted the salesman with
his heartfelt speech. Be careful of this dealership. They are only out to help themselves
without ANY consideration of the customer. This is some of the worse service I have
ever received when you are just left standing there after they hand you the receipt of your
purchase. It's very disappointing to have someone walk away from you even while you are
talking to them let alone not even say thank you.
I have also called back there to ask a question about the car without ever getting a person -
just a voice message with no return call.
Good place to get a headache! - April
Very unprofessional people. Bought a vehicle from here, can never get a phone call back and it seems after you get a vehicle they don't care about you. Thousands of dollars later we still can't get the vehicle to run. They sold me a money pit. There service department is very unprofessional and cheap. The whole place is cheap.
Junk Cars HERE! - Scott
Bought a car from these guys in October. Had to replace the breaks, Starter, and now the Head gasket went. If you like spending $3000 for a car that will last 7 Months this is the place for you.