94 illinois GMC Dealers

Excellent customer service LaDell Scott was wonderful - Monique C

Excellent customer service LaDell Scott was wonderful very patient super helpful. I will be recommending this dealership to family and friends.

The moment I got there the service person was very - Cocoreed225

The moment I got there the service person was very helpful he was very kind

I didn’t believe in dealerships in the past. - 1981chrismac

I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.

Absolutely impressed and amazed by the work done by Mark - Ashley.miller5171

Absolutely impressed and amazed by the work done by Mark and Ryan! Helped myself get a really good deal and a good price!

I purchased a new Sierra with the trade of my Jeep. - cu031

I purchased a new Sierra with the trade of my Jeep. My salesman was Kyle Lopez and the sales GM Luke Sillar joined once it was time to crunch numbers. Both were great to work with, both knew the product and were able to answer all my questions. I had been looking for about 2 months so I was very familiar with the truck trims and prices as well as the value of my Jeep I traded. I am very satisfied with the final price of the truck I purchased, I also got a fair trade value for my Jeep. Both Kyle and Luke worked to cover every detail and did everything they could to make the process quick and simple. They were both honest and straightforward. As a side note, days after after the sale I returned to have some extras done by service, Kyle personally arranged the appointment and work to be done and Luke even checked in to make sure I was still happy with everything. In short, these guys were personable, professional, knowledgeable and were focused on making sure I was satisfied to the best of their ability. A tip of the hat to D'Arcy, good employees and good leadership make a huge difference! They have earned my business.

The Wilmington dealership Service Department, starting... - Happy with good customer service

The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis

Great Experience - Nation

We shopped all over but came back to Max Dye. We found that other car dealerships lure you in with great internet prices but once you are there, it does not pan out so well. The experience has always been great from the sales to the service. The sales department is very upfront with a good balance of not being too pushy but very knowledge and willing to answer all your questions. We enjoyed working with Chad. He spent a great deal of time making sure we were well oriented with our new purchase. The other great part of purchasing from Max Dye is having such an efficient, helpful service department. Steve has always taken great care of us. The owners are also very friendly, helpful and personable.

Very pleased with this dealer! - zrwright91

Very pleased with this dealer! Would recommend to others for sure! Very informative on warranty and rates

Probably the easiest car buying experience I’ve ever had. - blove121

Probably the easiest car buying experience I’ve ever had. Everyone was highly professional and friendly.

xxxx ton of vehicles to look at. - todd.a.schwarz

xxxx ton of vehicles to look at. Had a good buying experience; gave me a good trade in on the old vehicle.

Been looking for a SUV for a couple of days and after - matspo

Been looking for a SUV for a couple of days and after dealing with a bunch of morons who didn't know a key fob from a floor mat ,Barb was a breath of fresh air. She knew and showed us every thing about the car, the warranty and the inspection . Even put some gas in it. After purchase she went out and set up phone and OnStar pairing for us. Very pleased.

Did a great job on fixing my vehicle! - Bryantsteve657

Did a great job on fixing my vehicle! Customer service was great. I’ll be sure to come back!

Nick was very professional straight up accurate answered - clarkpurcell

Nick was very professional straight up accurate answered all my questions. Top line sales guy.

Everyone at the dealership are very friendly and helpful. - dlkeck1967

Everyone at the dealership are very friendly and helpful. Make you feel more like old friends than just customers

Good people, friendly, polite, no pressure to make a - super490

Good people, friendly, polite, no pressure to make a decision on our purchase, gave us time to test drive the vehicle. We drove 4 hours to look at the vehicle, it was worth the trip.

Erik was great to work with for our trade and getting us - arush1425

Erik was great to work with for our trade and getting us the deal we wanted. Stop by and look Erik up for your next vehicle purchase or give him a call.

We have bought several vehicles at Holzhauer through the - caroljkirchoff

We have bought several vehicles at Holzhauer through the years and have always had Jaci Hood for our sales person. We would not consider dealing with anyone else but Jaci. She always gets the best solution for us in what we are looking for and is a great negotiator! We think she is a great sales person. The Kirchoffs

The first time there and just came in for oil change and - Jean Vaupel

The first time there and just came in for oil change and rotation. Ok time could have been shorter. Almost 3hours.

Chuck Gasso has be nothing less than exceptional during - JIMCRUGDOCTOR

Chuck Gasso has be nothing less than exceptional during the process of the purchase of the 2001 Chevy Corvette. When I wanted additional information or additional pictures, he promptly provided them. John in finance was helpful in answering questions about sales taxes because I was shipping the car to Hawaii. I would definitely purchase another vehicle from the dealership.

I'm happy now to see others complaining about having 2-2. - dosdon2

I'm happy now to see others complaining about having 2-2.5 hours for an oil change by Serra Buick GMC Champaign--they are definitely going down in service. Explain to me how a person sets an appointment up online and has to sit for that long when they are not busy!!?

Todd and the sales manager worked with me to come to a - albertstrate65

Todd and the sales manager worked with me to come to a price that was agreeable to both sides. Everyone at Steve Schmitt auto was very easy to work with and made it an enjoyable experience.

Chris in the service department is amazing to work with.... - vanconnie@aol.com

Chris in the service department is amazing to work with. We had an emergency repair and he was incredibly helpful at getting us back on the road. We were from out of town and he was able to help with insurance information and made the whole process very easy! Thank you Chris and Anthony Buick!

Took my vehicle in July 2024 for a vibration problem at a - boobear0209

Took my vehicle in July 2024 for a vibration problem at a high speed. They said I needed new tires, breaks and rotors. Spent $1200 and replaced what they said needed because I was driving to Fl in the next couple weeks. My mileage was around 133,000 at the time. My vibration problem was fixed but that was due to my replacing the tires. After we got back from Fl my breaks started squeaking really bad the longer I drove it and used them. I called them back after that and ended up taking my vehicle back twice after that regarding the squeaking and both times they had my vehicle all day and then told me they couldn’t hear it and that if they couldn’t see anything wrong then nothing could be fixed. They didn’t try to change anything out to see if that was the problem. So the last time I called and complained was Oct 2024 because what’s the point when they tell me it’s normal and I’m without a vehicle another day. Here it is April 2025 and I can’t take the noise anymore. It’s bad when I use my breaks soft or hard. I ended up taking it to a different shop and he removed all 4 tires to look at everything. My front rotors already had new grooves in them from the new break pads having metal pieces showing and rubbing from only 8mo and 6000 miles put on my vehicle, which now I have to spend money to replace them all again in the front because they didn’t want to make the customer satisfied and try other alternatives. I sent a message to you guys yesterday and Janelle called me back. She had an attitude and shouldn’t have spoken to any customer like she was doing. You are in a customer service position, do better. She basically told me that the problems I came in with was the same problems I’m having now and that my driving and mileage was the cause. She wouldn’t take any responsibility for anything nor admitted they could’ve did anything different. So what I got from her is that every 6000 miles, which is every oil change, I should need to replace my rotors as well. That’s ridiculous and maybe she needs to better educate herself before talking to an ex customer. Good thing there is another Chevy dealer in town.

My wife car is running in top shape and the experience - Ronald Sloan Sr

My wife car is running in top shape and the experience was excellent. I will definitely refer more customers!

They always take care of my needs when my cars need - ronaldpisarczyk

They always take care of my needs when my cars need maintenance. Never a problem

We absolutely love this dealership! - tia_federer

We absolutely love this dealership! Phillip was so wonderful to work with, and we really admire their hard work and values! Thank you for 2 great buying experiences!