I can’t overstate how delighted I am about my recent - DeezWerdz
I can’t overstate how delighted I am about my recent experience with Grants Pass Toyota. My salesman Matthew Monthei had been highly recommended by a trusted friend whose family has bought several pre-owned cars from him.
For anybody looking for a new or used vehicle, non-commissioned salespeople are the way to go, and GPT is the place to go. I had started working with another Rogue Valley dealership whose salespeople were clearly competing for commissions, and I felt like chum in the water surrounded by sharks.
With Matt and his excellent co-worker Rhi Marsh, I had a team who were working with me and for me, rather than against each other. It was truly a no-pressure experience. I had done a LOT of research and was very particular, and they paid meticulous and respectful attention to what I did and didn’t want in a pre-owned SUV.
Another GPT factor that gave me confidence was their 7-day-cash-back and 30-day-exchange. The commission-only dealership I’d briefly worked with had nothing like that. To me, that’s a red flag. If the dealer doesn’t have confidence in their vehicles, we buyers shouldn’t either.
On our purchase day, Matthew was very detail-oriented, finding vehicle history that wasn’t on CARFAX and answering my endless questions. He was incredibly patient and resourceful when we encountered multiple super-frustrating issues that were all our fault, not his or GPT’s. And Omar Meza in Finance was just as easygoing, presenting us with options but not being pushy about anything.
I eventually bought an SUV that checked off all my must-have boxes and more — a 2018 Toyota RAV4 LE Hybrid AWD with Toyota Silver Certification. Seven years old and like-new. I love it! Thanks to Team MattRhi, I couldn’t be happier.
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