Joe Haner
Joe Haner at Joe Machens Toyota
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Joe Haner | Page 2

Sales Manager

Joe Machens Toyota

1180 Vandiver Dr
Columbia, MO 65202

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50 Reviews
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50 Reviews

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50 Reviews of Joe Haner

September 18, 2018

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Employee Rating

somewhat disappointed We were a little disappointed in the sales mgr (Joe Haner) as he was not very friendly as he has been in the past. We have purchased several new cars More

by 1ELVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chick Ashworth

Sep 18, 2018

Joe Machens Toyota responded

We are very sorry to hear you had a less than exceptional experience at our dealership this time. We do strive for quality customer service and will alert our management team of this situation. Thank you for sharing your honest feedback with us. Again, we sincerely apologize for your experience.

September 16, 2018

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Employee Rating

TOYOTA Care: Columbia 1st six month visit, Saturday morning care in Columbia worth doing after a busy week. Treated well and great care guaranteed. Customer Service Tech to More

by Ms King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 17, 2018

Joe Machens Toyota responded

Ms. King, thank you so much for the positive feedback! We are happy to know you had a great overall customer service with our team! We do appreciate you and your business! Thanks again!

August 30, 2018

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Employee Rating

Great service and experience First of all, please delete my first review, I vented when I shouldn't have. My issue was resolved BETTER than I expected and I am very satisfied wit More

by SSGCLW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chick Ashworth, Terry Pruett , Tim

Aug 30, 2018

Joe Machens Toyota responded

Thank you so much for sharing and updating us on your experience! We are very happy to know our team was able to resolve the issue! Thank you again for your understanding and your business! We appreciate you!

August 19, 2018

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Employee Rating

Thank you!! Continue providing mid Missouri with the best vehicle buying experience the business has to offer. Along with great follow up to ensure customer satis More

by SAMEDWARDS9090
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2018

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had a great car-buying experience with us! We do appreciate you! Thanks again for your business!

August 07, 2018

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Employee Rating

Excellent service. No problem from sales to buying and finance. I would defginitely recommend. I bought my last car there also. Everyone seemed friendly and knowledgeabl More

by DEBBIEAND13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Botham , I don’t remember finance persons name

Aug 07, 2018

Joe Machens Toyota responded

Debbie, thank you for the positive feedback! We are you glad to know you received excellent service from our team! We appreciate you and your business! Come back and see us!

July 31, 2018

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Employee Rating

Service visit Service completed on time. I used the online service page, and was pleased with ease of use. Waiting area was clean, and snacks were appreciated. More

by one-t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 01, 2018

Joe Machens Toyota responded

We are happy to know your service visit was completed on time! Thank you for sharing your positive feedback with us! We do appreciate you and your business! Thanks again!

July 01, 2018

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Employee Rating

Highlander Lease We had an amazing experience. We are avid Toyota fans. Going on our second Highlander—best car on the planet with the Camry (we’ve owned 2 of those) c More

by PDK109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rafael Romero

Jul 02, 2018

Joe Machens Toyota responded

Thank you so much for the great review! We love to hear you had an amazing experience at our dealership with the team! We do appreciate you and your business! Thank you again! Enjoy the Highlander!

June 30, 2018

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Employee Rating

Prompt and courteous My salesman Joe Haner was awesome. Always promptly returned phone calls and emails. He found the the exact truck I wanted with the options I wanted. C More

by TOWNSENDMP
Recommend Dealer
Yes

Other Employees Tagged: Danny Gingerich

Jul 02, 2018

Joe Machens Toyota responded

Thank you so much for the kind words about Joe and our team! We appreciate you and your positive feedback! We are happy to know you had a great experience with us! Thanks again!

June 26, 2018

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Employee Rating

Friendly, patient Chick and the rest if the staff were great to work with. They were very patient thought out the whole process and answered my questions to the best of More

by HAPPYDAYS90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chick Ashworth , Joe Bunker

Jun 27, 2018

Joe Machens Toyota responded

Thank you for the great feedback! We are glad to know you had a friendly service visit with us! We appreciate you!

June 23, 2018

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Employee Rating

Overall summary of Joe Machens Toyota I have been doing business with this dealership for almost 2years. Have bought/traded 3 new cars there. Every employee I have dealt with is very frien More

by WILLIAMSONT57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 25, 2018

Joe Machens Toyota responded

Thank you so much for the positive review! We are glad to have you as a loyal customer and happy to know you have great experiences at our location! We appreciate you and your business!

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