I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 3 mos
Industry Experience
50 yrs, 4 mos
849 Reviews
Write a Review849 Reviews of Richard Klaben
June 01, 2021
Lou Polos was great to work with and Rich Klaben was absolutely amazing. We’ve purchased several vehicles in the past both personally and for our business. The Klaben sales team was great and helped us absolutely amazing. We’ve purchased several vehicles in the past both personally and for our business. The Klaben sales team was great and helped us get our Navigator ordered just the way we wanted it and the service team is also just as awesome! We will definitely buy all of our future cars from Klaben Ford Lincoln! More
Other Employees Tagged: Tom Alcorn, Christine Klaben, Louis Polos , Denise Miller
May 29, 2021
Great and easy purchase and service experience as usual. Real long term commitment to cutomer loyalty and customer service by Rich Klaben and his organization is greatly appreciated Real long term commitment to cutomer loyalty and customer service by Rich Klaben and his organization is greatly appreciated More
Other Employees Tagged: Mike Brandvold, Jennifer Bowen, Christopher Volk, Sean Bradford
May 29, 2021
Klaben is always so welcoming and happy to see us - along with others - service, sales and finance are great. Looking forward to the next purchase! with others - service, sales and finance are great. Looking forward to the next purchase! More
Other Employees Tagged: Kim Wolfram, Tyler Kline, Christine Klaben, Jennifer Bowen, Michael Van Hoose , Steve Opalko
May 16, 2021
TIM WAS AMAZING!! Him & Doug went above and beyond!!! 12/10 recommend!!! I was the last of my family to FINALLY be put in a car from Klaben Ford!!! 💛 12/10 recommend!!! I was the last of my family to FINALLY be put in a car from Klaben Ford!!! 💛 More
Other Employees Tagged: Tim Sterling, Jennifer Bowen
May 09, 2021
Chris and the Klaben team worked great to get us the vehicle we wanted at the price we could afford! Thank you all for the hard work! vehicle we wanted at the price we could afford! Thank you all for the hard work! More
Other Employees Tagged: Chris Moldas, Roscoe Woodberry, Mike Brandvold, Christine Klaben , Dave Mott
May 08, 2021
They really put the customer first. They were in constant communication and went above and beyond!! We had an excellent experience and will definitely return. constant communication and went above and beyond!! We had an excellent experience and will definitely return. More
Other Employees Tagged: Kim Wolfram, Tom Alcorn, Christine Klaben, Louis Polos
April 26, 2021
I couldn’t have asked for a better experience than with all of the staff members at Klaben. Brandon and Christine were amazing. The owner came over and thanked me and explained their vision for the client all of the staff members at Klaben. Brandon and Christine were amazing. The owner came over and thanked me and explained their vision for the client experience. I’d highly recommend them. More
Other Employees Tagged: Christine Klaben , Branden Johnson
April 25, 2021
Thank you, Louis Polos, Doug Lewin, and Denise Alcorn. We went to several dealerships looking for the right car and right deal, before stopping in at Klaben. Should have made it our fist stop - good people d went to several dealerships looking for the right car and right deal, before stopping in at Klaben. Should have made it our fist stop - good people doing a great job! More
Other Employees Tagged: Louis Polos, Douglas Lewin , Denise Miller
April 21, 2021
The whole process of trading in my Ford Escape and buying my new Ford Bronco could not have gone any more smoothly. Dave did an outstanding job, as did Christina. my new Ford Bronco could not have gone any more smoothly. Dave did an outstanding job, as did Christina. More
Other Employees Tagged: Christine Klaben , Dave Mott
April 16, 2021
Great people got me a loan I will be back and recommend to friends and family they got what I wanted at the price I wanted to friends and family they got what I wanted at the price I wanted More
Other Employees Tagged: Jennifer Bowen , Dave Mott