Riley Flenniken
Riley Flenniken at Burnsville Toyota
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Riley Flenniken | Page 5

Service Advisor

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

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4.6
47 Reviews
4.6

47 Reviews

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47 Reviews of Riley Flenniken

November 09, 2023

Dealership Rating
Employee Rating

Good experience as always. Wil be back for future service. Scheduling was much easier as I did not have to wait 2 weeks for an oil change appointment. More

by EFKMGK
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Workmanship
Service Time
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Recommend Dealer
Yes
Nov 13, 2023

Burnsville Toyota responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Burnsville Toyota! If there is anything else we can do for you, please feel free to give me a call. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

November 08, 2023

Dealership Rating
Employee Rating

Easy to work with. They have the customers’ best interest in mind and are quick to complete the work More

by S.HJERPE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Colby

Nov 13, 2023

Burnsville Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

November 08, 2023

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Employee Rating

Great experience and happy with the service and staff. Nice job to everyone at the service dept. More

by BILL_RANDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Burnsville Toyota responded

Bill, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

November 05, 2023

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Employee Rating

I enjoyed the experience of a quick and friendly repair that provided a comfortable wait with regular updates. More

by elnyenhuis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Burnsville Toyota responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 27, 2023

Dealership Rating
Employee Rating

Easy to make a service appointment. Service was done quickly. Comfortable waiting area. Was not pressured to buy something I probably did not need. More

by DJJINBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caio Evangelista, Mark Stibal , Bob McCoy

Oct 30, 2023

Burnsville Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 25, 2023

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Employee Rating

When I picked up auto the dash service lights were still on. I asked for new wipers and they are still streaky. The tires light was still on and I was told by someone when I picked up and asked to reset d More

by SHEILA.NEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Burnsville Toyota responded

I appreciate you taking the time to share your experience with our service department, Sheila. Here at Burnsville Toyota, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

October 17, 2023

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Employee Rating

Fast, efficient, courteous and helpful! Thank you for the excellent service! I appreciate the service department at Burnsville Toyota! More

by JENNIFER97
Recommend Dealer
Yes
Oct 19, 2023

Burnsville Toyota responded

Thank you for leaving us this great review, Jennifer! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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