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Tyler Johnston
Tyler Johnston at Burnsville Toyota

Tyler Johnston | Page 3

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8
183 Reviews
4.8

183 Reviews

Write a Review

Dealership Experience

6 yrs, 8 mos

Languages Spoken

English English

183 Reviews of Tyler Johnston

May 23, 2024

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Employee Rating

Tyler was very helpful. He has helped me before and I appreciated his service again More

by mclendening
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Recommend Dealer
Yes
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May 24, 2024

Burnsville Toyota responded

Thank you for taking the time to leave a 5-star review for Burnsville Toyota. We are thrilled to hear that Tyler provided you with exceptional service once again. We truly appreciate your continued loyalty and look forward to assisting you in the future. Please don't hesitate to reach out if you need anything else. Thank you again for choosing Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 23, 2024

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Tyler reviewed the maintenance history and suggested what needed to done. He gave an estimated time frame to complete the tasks and was right on with the time required and final cost.💲 More

by mzrph1
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Yes
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May 24, 2024

Burnsville Toyota responded

Thank you for taking the time to share your positive experience, Tyler. We are delighted to hear that you were satisfied with Burnsville Toyota's service. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 21, 2024

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I have always liked the whole service experience at Burnsville Toyota. The quality of everything is top notch. I don't even whine when I have to pay the bill. LOL. More

by LARS2295
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May 22, 2024

Burnsville Toyota responded

Thank you for the fantastic review, Lars! We are thrilled to hear that you had a top-notch experience with us at Burnsville Toyota. We appreciate your kind words about our service quality. Looking forward to your next visit! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 20, 2024

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Know what he is doing. Educated, helpful and kind. Friendly and professional. Thanks see you again More

by ALIXX110
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Yes
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May 22, 2024

Burnsville Toyota responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Burnsville Toyota. We strive to provide excellent service, and we're glad that you found our team to be educated, helpful, and friendly. We look forward to welcoming you back again in the future. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 19, 2024

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Staff were friendly, knowledgeable, listened, quickly diagnosed and solved my car's issues. Every visit has been first-rate. Better than Chicago dealership. Great!!! More

by gregdezulskis
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Yes
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May 21, 2024

Burnsville Toyota responded

Thank you so much for your kind words, Greg! We are thrilled to hear about your excellent experience with Burnsville Toyota. Our team is dedicated to providing top-notch service and making sure every visit exceeds your expectations. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 17, 2024

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Service was done in a reasonable amount of time and the technician went over everything that was done to my satisfaction. More

by BR_NEAL
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Yes
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May 21, 2024

Burnsville Toyota responded

Thank you for the excellent review! We are thrilled to hear that you had a positive experience with Burnsville Toyota's service team. Providing thorough explanations and efficient service is what we aim for with every customer. We look forward to serving you again in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 13, 2024

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The service was fast, great, and right to the point. The technician who assisted me went above and beyond. More

by HODGSONJANDREW
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Recommend Dealer
Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Sean O'Driscoll, Riley Flenniken, Mario Najera

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May 15, 2024

Burnsville Toyota responded

Thank you, Andrew, for sharing your positive experience with Burnsville Toyota! We are delighted to hear that our technician provided excellent and efficient service. We appreciate your kind words and look forward to serving you again in the future. Safe travels! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 07, 2024

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i dont' mind filling out reviews but dont' have time for a wordy review each time. More

by RISKALLAM
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Recommend Dealer
Yes
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May 09, 2024

Burnsville Toyota responded

Thank you for the 5-star rating! We appreciate your time and willingness to leave feedback, even if it's brief. Your support means a lot to us at Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 04, 2024

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Employee Rating

This is the first time when I had my car serviced at Burnsville Toyota that I found the service less than exemplary. I texted my advisor twice - once for a status update and after for clarification abou More

by JIMH_MISC1
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Yes
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May 07, 2024

Burnsville Toyota responded

I’d like to thank you for sharing details of your recent experience at our service center, Jim. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you and restoring your trust in our dealership. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 04, 2024

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Employee Rating

excellent service was informed of findings of recall and advised immediately that there were no defects noted excellent waiting area and wonderful staff More

by guard42362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Sean O'Driscoll, Riley Flenniken, Mario Najera

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May 07, 2024

Burnsville Toyota responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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