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Purvis Ford Lincoln, Inc.

Fredericksburg, VA

4.3
448 Reviews
Welcome to Purvis Ford! Located in Fredericksburg, VA, Purvis Ford is proud of be one of the premier deealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Purvis Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right plce. Call 888-485-0907 for your No-Obligation Internet Price Quote from our Internet Department.
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3660 Jefferson Davis Hwy

Fredericksburg, VA

22408

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Showing 448 reviews

April 03, 2023

Service was fine. Had the Works done and got some new wipers added. Just always try to figure out why you need to make an appointment and it still takes an hour-and ha More

by rangerfx
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

Great service. Competent staff. Pleasure to work with them. Courteous personnel. Good job. I use them regularly More

by asenior citizen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Simms, Mutt
Apr 05, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Purvis Ford Inc! Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2023

I received excellent service, salesperson was not pushy, and allowed to process at my own pace. No complaints More

by ecurtis68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delfin Murphy..5 stars
Mar 30, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 16, 2023

Went out of their way to ensure a warranty repair was done to my satisfaction. When it got delayed a day, they were understanding and kept me informed and helped ease the inconvenience of the day. They a More

by Jeggert_vpi
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2023

Thank you Purvis Ford for the outstanding service throughout my almost 2 yr wait for my Maverick Truck. More

by elmer.torres95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Eadie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delfin Murphy
Mar 17, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 14, 2023

Great service. First class service advisors. I highly recommend Purvis Ford for great customer relations. More

by rothenburgp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Simms
Mar 17, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 13, 2023

Always have wonderful experience when we purchase our vehicles from Purvis! Thank you to all that were involved in our purchase! Until next time :) More

by char20011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Eadie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Polifko
Mar 17, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, thank you for your wonderful response to the quality of service our staff provides! We hope to be of service to you again! Take care!

March 13, 2023

Service dept is average at best. Work may be ok but takes exceedingly longer than normal nearly 2 hrs for oil change on one occasion. Had some brake repairs on another occasion than More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mullins
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Tony is awesome. I have purchased four cars from Purvis. Love my Raptor the most. Purvis always gives great customer service. Thank you for all you do! More

by Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Decatur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Simms
Mar 06, 2023 -

Purvis Ford Lincoln, Inc. responded

Hello Coleman, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Purvis Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

February 28, 2023

I had a 9 AM pre paid maintenance appointment today for my 2016 Explorer-at 10:30 AM it still had not been pulled into the shop for this scheduled maintenance appointment- I had another early afternoon More

by Bwjbms9@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown name of lady
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