Russ Darrow Kia of Madison

What an incredible experience! Everett was extremely professional, punctual, and fun to be with! He really made this whole experience painless and enjoyable. I’m so excited to driv Everett was extremely professional, punctual, and fun to be with! He really made this whole experience painless and enjoyable. I’m so excited to drive my new car and it’s all thanks to Everett! Absolutely go with him if you have the option, a total pro. More

Antonio Lopez at Russ Darrow is fantastic to work with! He's very knowledgeable, friendly and not "pushy." He listened to our wants/neds and accommodated accordingly. Highly recommend! He's very knowledgeable, friendly and not "pushy." He listened to our wants/neds and accommodated accordingly. Highly recommend! More

I can't say enough kind words about Russ Darrow Kia and the team that helped my daughter, a first-time car buyer, get into her dream vehicle. From the moment we walked in the door to the close of the sale, the team that helped my daughter, a first-time car buyer, get into her dream vehicle. From the moment we walked in the door to the close of the sale, everything was the way you want it to be when you go to make a big purchase. No intimidation, no pressure, no misinformation. No moving numbers around on an offer sheet to make you "think" you got a deal. Completely transparent. I got to shout out the standouts that we worked with. Matt in sales was responsive from the moment we arrived. He was informative on the test drive, he was patient while he walked my daughter through the credit app process. As we faced some challenges during the credit process (as one would expect with an 18 yr old with no credit), Andrew just kept finding creative solutions. And none of his solutions were ever to go outside of the budget or to sacrifice on her needs. Devon in finance walked her through the closing and made sure her and her car were protected for years to come. After all is said and done, We don't feel like we got "had". We feel more like Russ Darrow Kia was a team of "uncles" getting their "niece" into her dream car. And as a mother of a first-time car buyer, I couldn't have asked for a better experience. More

Caleb our salesperson was great but did not like it when Alex was bought it to pressure us into agreeing to get an extra $800 finish protection treatment. Alex was bought it to pressure us into agreeing to get an extra $800 finish protection treatment. More

Great experience from start to finish! Matt was extremely helpful and had great communication throughout the whole process! Matt was extremely helpful and had great communication throughout the whole process! More

Great experience coming in 2 times and working with Antonio Lopez! It was a great to drive several cars and he was extremely patient and willing to answer all questions! Antonio Lopez! It was a great to drive several cars and he was extremely patient and willing to answer all questions! More

We worked with Antonio Lopez and he was extremely nice, great to work with, and efficient! great to work with, and efficient! More

If it wasn’t the finance person trying hard to sell insurance, it would be a good experience. insurance, it would be a good experience. More

Matt and Anthony were great to work with! Even stayed an hour past close to finish up the sale. Much appreciated Matt and Anthony!!! Even stayed an hour past close to finish up the sale. Much appreciated Matt and Anthony!!! More

I had a great experience leasing a new 2025 Kia Telluride with Michael Krumm. I came in knowing exactly what I wanted and asked for a quick, no-hassle process. Michael was responsive, professional, and perso with Michael Krumm. I came in knowing exactly what I wanted and asked for a quick, no-hassle process. Michael was responsive, professional, and personable throughout. He respected my time and needs, kept the process moving, and didn’t push any unnecessary sales pitches. I appreciated that he made everything feel smooth and low-pressure. I’ve had less-than-great experiences at this dealership in the past, but this time was genuinely pleasant thanks to Michael. I was in and out in about an hour and a half, and left with exactly the vehicle I wanted—no stress, no haggling. Highly recommend working with him if you’re looking for a straightforward and respectful car leasing experience. More