Russ Darrow Kia of Madison

Khalid was incredibly friendly, helpful, and responsive throughout the entire process of buying my Ford F-150. He took the time to answer all my questions and made sure I felt comfortable and informed ever throughout the entire process of buying my Ford F-150. He took the time to answer all my questions and made sure I felt comfortable and informed every step of the way. His professionalism and dedication made the experience smooth and enjoyable. I highly recommend Khalid to anyone looking for excellent service when purchasing a vehicle! More

Mathew was very helpful and informative. We were able to get the car we were looking for at a fair deal. We were able to get the car we were looking for at a fair deal. More

Daniel gave me top notch service. He respected what I wanted and needed. Daniel made sure I was satisfied in every aspect of the car I was looking for and gave me the best price in th He respected what I wanted and needed. Daniel made sure I was satisfied in every aspect of the car I was looking for and gave me the best price in the area. Very satisfied with Daniel, will be returning to make my future purchases with him. More

Good experience working with them - they were prompt and professional on their service and information professional on their service and information More

Very nice and clean place to be assisted, they have a fancy wait room with food and coffee. Daniel Cruz was great and very helpful, his service was excellent. fancy wait room with food and coffee. Daniel Cruz was great and very helpful, his service was excellent. More

We had an easy car buying experience, good communication, friendly consultants, good hours of availability. friendly consultants, good hours of availability. More

My sister recommended Antonio. He is very knowledgeable on Kia , So glad I took her advice ! Thanks Antonio! He is very knowledgeable on Kia , So glad I took her advice ! Thanks Antonio! More

Antonio is an exceptional sales person. He is honest, personable and listens well. I appreciate his low key pressure. He is honest, personable and listens well. I appreciate his low key pressure. More

Michael Krumm at Russ Darrow Kia in Madison provided exceptional service throughout our entire car-buying experience. From our initial inquiry through final paperwork, Michael was incredibly knowledgeab exceptional service throughout our entire car-buying experience. From our initial inquiry through final paperwork, Michael was incredibly knowledgeable, patient, and genuinely invested in helping us find the perfect vehicle for our needs. He took the time to thoroughly explain everything, answered our numerous questions with expertise, and made what can often be a stressful process feel smooth and straightforward. Michael’s professionalism and dedication to customer satisfaction truly set him apart. We couldn’t be happier with both our new Kia and the outstanding service we received. Anyone considering a Kia purchase should definitely reach out to Michael Krumm - you won’t be disappointed. Thank you, Michael, for making this such a positive experience! More

Never did I think I would end up with a Kia. Little did I know I would absolutely love the K4! I had truly a great experience at Russ Darrow Kia thanks to Michael Krumm and Jonathan Chizever. Fr Little did I know I would absolutely love the K4! I had truly a great experience at Russ Darrow Kia thanks to Michael Krumm and Jonathan Chizever. From the very beginning Michael handled my skepticism amazingly never pressuring and incredibly patient with my occasional bluntness. I initially test drove the K5 and he walked me through all of the fun features. After thinking things over I ended up coming back but Michael wasn't in :(. Jonathan stepped in and was just as wonderful! We test drove the K4 and I loved it - the interior was definitely a selling point for me. Jonathan handled all of my many, many, many questions with absolute grace. I wrapped things up with Michael in the end who went above and beyond to welcome me into the Kia family. He even made a check in video before I came, super unexpected and super personable. Both were absolutely fantastic to work with and genuinely cared. I look forward to working with them for many more years!!! More