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Longo Toyota

El Monte, CA

4.8
4,461 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,461 reviews

October 24, 2017

1st Time Car Buyer I went to Longo Toyota to purchase my first used car the 2013 Scion Fr-s. Juan made the experience great, he showed us all the available used cars on More

by jungos01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Longo Toyota responded

Thank you so much for posting this awesome review about your visit at Longo Toyota. We are so excited for you being your first vehicle purchase - Nice Job and CONGRATULATIONS. Make it a great day and welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

October 24, 2017

Awesome!!! Five Stars!! My wife and I purchased a new FJ Cruiser back in 2007 from Longo. It was a great experience. We've always had it serviced there and it still runs like More

by Twoyodas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for entrusting us with your car care needs. What a great way to start my day. I will make sure that Arina receives a copy of this review, I know it will make her day, it certainly has made mine. Call us if you need us, we're always here to listen Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

October 23, 2017

Excellent services ! Thank you David Cheng (Internet Sales Manager) for your Exceptional Customer Services! Your excellent service made me change my mind to purchase th More

by LongoT071917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cheng
Oct 23, 2017 -

Longo Toyota responded

Thanks for the DealerRater shout out. I will make sure that David receives a copy of this review, I know it will make his day, it certainly has made mine.. Team Longo

October 22, 2017

Great experience with sales I met with Ruben to buy a certified pre-owned car and I had a great experience. I went in knowing what car I wanted, he saw that and didn't try to sel More

by Jzfcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2017 -

Longo Toyota responded

CONGRATULATIONS on your recent purchase at Longo Toyota..... THANK YOU so much for entrusting us with your car care needs. Keep spreading the word about Longo / Ruben we can never have enough business. Sincerely, Kary

October 21, 2017

Awesome Christian got us an awesome deal, wasn’t pushy at all. Eddie Afra did a phenomenal job explaining the extended year warranty. We will definitely go More

by mirnamruvalcaba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Afra
Oct 23, 2017 -

Longo Toyota responded

Good Morning Mirnamruvalcaba - It's Longo Toyota wanting to say CONGRATULATIONS on your vehicle purchase. I'm delighted to read of the caring attention provided by one of our team members, Christian. Welcome to the Longo Family, Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

October 21, 2017

Fast , easy , good ppl and really good service. Longo toyota gavee a really good deal on my 2017 sienna , they will everything you need to know and you don't need to know. More

by Vince503t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2017 -

Longo Toyota responded

Woot Woo! Thanks for the 5 star DealerRater Review... Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

October 20, 2017

I love Walter! I have already bought two cars from Walter and will go to him for my next one. Straight shooter who listens to what I want and makes it happen withou More

by Sherrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Kostecki
Oct 23, 2017 -

Longo Toyota responded

Happy Monday - it's Longo Toyota wanting to THANK YOU so much for this awesome shout out on DealerRater.... We know you have many choices when selecting a brand/dealer and we're very honored you've chosen Longo for your car care needs. Make it a great day and CONGRATULATIONS Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

October 17, 2017

Premiere service . I've been shopping for a month. When I woke up on Monday . I decided to call. David. Cheng . He had my new. Tacoma washed and waiting when I showed More

by Tacoma3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex. Li, David Cheng
Oct 18, 2017 -

Longo Toyota responded

What a great way to start my day - THANK YOU so much for posting this amazing review on DealerRater. Enjoy your brand new Tacoma... Team Longo!

October 15, 2017

Great Experience From beginning to the end, the purchase of our car was a smooth & no pressure experience. Salesman was professional, knowledgeable, and was able to a More

by Lily Regalado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2017 -

Longo Toyota responded

Good Morning Ms. Regalado, My name is Kary Loefler and I manage our online reputation. We cannot THANK YOU enough for posting this wonderful review on DealerRater... I will make sure that Cassey receives a copy of this review, I know it will make his day, it certainly has made mine. Sincerely, Kary

October 13, 2017

Very helpful sales associate It is our 3rd new vehicle from Longo toyota since last year and we had three different sales person for each car. Even with our numerous demands she d More

by smdes1gn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2017 -

Longo Toyota responded

Welcome back to Longo - Hi My name is Kary Loefler, Guest Relations Director for the dealership. We all wanted to THANK YOU so much for entrusting us with your car care needs. I'm delighted that Arina took wonderful care of you. Congratulations on your 3rd purchase from Longo Kary

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