Ferman MINI of Tampa Bay

10/10 would recommend I went to two MINI dealers in the area and chose to purchase my car from Sara because she, and the rest of the team I interacted with at Ferman MINI, I went to two MINI dealers in the area and chose to purchase my car from Sara because she, and the rest of the team I interacted with at Ferman MINI, was excellent. Sara was my salesperson and she was friendly and welcoming from the first visit, to the order, and through delivery 7 weeks later. I found her to be honest and straightforward with her advice and didn't get any impression that she was trying to rush me or steer me in any direction I didn't want to go. Her wealth of knowledge about MINIs, including aftermarket accessories and options, helped me make the best decisions about my purchase and her obvious enthusiasm for the MINI brand is infectious. While I was waiting for my car to be shipped, I decided to add a MINI accessory. Sara very kindly, and promptly, provided me with an estimate from the service department for installation. When I received the quote, I asked her to please clarify for me why the number of labor hours was so high for installation. She took my question back to the service manager and not only provided me with a detailed explanation but also informed me the service manager had approved a reduction in the hourly labor charge for my purchase. This, I think, exemplifies the level of service provided me not only by Sara but all of the Ferman MINI employees I interacted with throughout the purchase process. When I traded in my old car and took delivery of my new car, I worked with Joe Cleaver in the finance office. He was similarly friendly and accommodating, allowing me to choose extended warranty and dealer add-on options a la carte instead of taking the "package" approach. Now I have a killer MINI and am very happy not only with my purchase but also the whole process. More

The only place I'll by a Mini Sara has helped me purchase several Minis and has been great to work with every time. She takes the time to find out exactly what I'm looking for, the Sara has helped me purchase several Minis and has been great to work with every time. She takes the time to find out exactly what I'm looking for, then works tirelessly to find me the right car and the best deal possible. And I've been treated with the same professionalism whether buying or leasing, new or used. More

Number 4 and there will be more! This is our fourth purchase from Ferman and Sarah was great. She went over and beyond in helping us with the selection of our new Mini. We will defi This is our fourth purchase from Ferman and Sarah was great. She went over and beyond in helping us with the selection of our new Mini. We will definitely recommend her to anyone looking to purchase in the future! More

off the street purchase welcomed by sales representative within a few minutes of arrival ,by Bob Annis, explained that we were not too familiar with the mini and would like welcomed by sales representative within a few minutes of arrival ,by Bob Annis, explained that we were not too familiar with the mini and would like the a to z presentation ,which Bob did extremely well,we purchased the vehicle ,all in all, good experience More

Courteous No-nonsense Customer Experience What a pleasure it was once again! I leased a new Mini Cooper through Manolo Santos for the second time, and the experience was pleasant - just the ri What a pleasure it was once again! I leased a new Mini Cooper through Manolo Santos for the second time, and the experience was pleasant - just the right mix of professionalism and friendliness, and respect for me as a buyer. I was involved in the entire process from start to finish, and each of my requests and concerns was taken into consideration. Thanks to the entire team for putting me in my 2018 Cooper S! More

Great car-buying experience. It was a pleasure dealing with this dealership from start to finish. They have the best selection of Mini's in Florida. The salesperson I dealt with It was a pleasure dealing with this dealership from start to finish. They have the best selection of Mini's in Florida. The salesperson I dealt with, Ryan George, was exceptionally professional. I flew in to buy the car, a Mini Cooper Countryman - the hybrid model - and he arranged for me to be picked up at the airport and taken to the dealership. All the paperwork was properly explained, followed by a detailed overview of the vehicle's attributes. He remains available by cell if I have any questions. I honestly cannot think of one improvement to suggest! More

Always treated well. When I walk in, the service coordinators call me by name. Very friendly and knowledgeable. Example is today. Made an appointment for loose fasteners i When I walk in, the service coordinators call me by name. Very friendly and knowledgeable. Example is today. Made an appointment for loose fasteners in drivers door. I got there early and they took my car right away and was back in minutes. No hassles and I was out of there. Really fine crew at ferman mini. More

Easy fun experience I’ve bought two Mini’s from Sara ... she’s great! There’s never any pressure and she’s always so nice! I will definitely be buying from her again (o I’ve bought two Mini’s from Sara ... she’s great! There’s never any pressure and she’s always so nice! I will definitely be buying from her again (oh and referring friends/family!) More

Love my Mini! Ferman Mini had just what I was looking for! I found my John Cooper Works Mini there with the help of Bob Annis. He was so knowledgeable and helpful! Ferman Mini had just what I was looking for! I found my John Cooper Works Mini there with the help of Bob Annis. He was so knowledgeable and helpful! He answered all my questions and helped set up my car with me and my dad. I will definitely be going back for another Mini in the future, thanks to Bob! More

Ferman Mini Dealership always excellent I’ve been with Ferman Mini Cooper Dealership in Palm Harbor since 2005. Always operate with excellence and putting the customers first! The Service st I’ve been with Ferman Mini Cooper Dealership in Palm Harbor since 2005. Always operate with excellence and putting the customers first! The Service staff- Darlene and her Manager were exceptionally nice in a time of emergency. Very much appreciated! More