Bical Auto Mall

CHARLIE ALBANESE IS THE OFFICIAL STRESSFREE SALES/LEASE GURU Day 1 Called & Spoke to Charlie . Told him what I wanted. Day 2 Charlie called me. Told me he could deliver what I wanted. No stress / No xx !! Day 1 Called & Spoke to Charlie . Told him what I wanted. Day 2 Charlie called me. Told me he could deliver what I wanted. No stress / No xx !!!! Charlie delivered !!!!! YESSSSSSSSSSSSSSSS Charlie must have written the book on SIGN N DRIVE ......LOL He handled every single detail of our lease. Everything was DONE and ready to go when we got there !!!! My only complaint to Phil or Rob (Kristal managers) is Charlie shouldn't have to run around, look for keys to allow a customer to do a test drive, move cars or cars prep cars for delivery !!!! You should get someone else on the floor to handle those time consuming rear end deal sealers. It took away a lot of time from Charlie and the line of customers waiting to see him (the best ). Most dealerships have a dept to do just that. I saw a lot of other young sales guys just sitting around shooting the breeze.... Likewise if Charlie doesn't have to do these last minute deal wraps he and his customers will have more time and get out the door quicker and Kristal will make more money :) See you in 3 years or less Charlie !!!! Thank you More

Great service and the sale men Charlie Albanese gave us a great deal on hour trade on also on the new car.Mr Charles even call me text me to see if need any was ok and the sale men Charlie Albanese gave us a great deal on hour trade on also on the new car.Mr Charles even call me text me to see if need any was ok with my new car he is the best sale person I ever met. More

Chevy I never felt pressured and was given several options. They took care of everything and I didn’t feel like I was there forever Highly recommend thi I never felt pressured and was given several options. They took care of everything and I didn’t feel like I was there forever Highly recommend this dealership. Convenient and the new location looks fantastic. More

The best dealership I went to bical for an oil change.. while waiting I spoke to Charlie Albanese about getting a new car.. Charlie spent time with me to see what my opti I went to bical for an oil change.. while waiting I spoke to Charlie Albanese about getting a new car.. Charlie spent time with me to see what my options were... He was so good and I was able to work out leasing a 2018 xt5...thank you Charlie.. me and my wife love this suv... thanks again More

Charlie was Great We had a meeting with Charlie on a Saturday around 3PM to lease a new Chevy, and he was very quick, efficient, helpful, and had us in and out within a We had a meeting with Charlie on a Saturday around 3PM to lease a new Chevy, and he was very quick, efficient, helpful, and had us in and out within a few hours. Couldn't have been any happier, thanks Charlie! More

New Lease Experinece Form the moment I pulled up to the dealership I was impressed The salesman Michael was smiling and was happy to be of great service. Form the moment I pulled up to the dealership I was impressed The salesman Michael was smiling and was happy to be of great service. More

Great deal, fast service. The team at Bical, especially Michael, was professional and courteous. We worked together to get a great deal and the whole process was done in less t The team at Bical, especially Michael, was professional and courteous. We worked together to get a great deal and the whole process was done in less than two hours. More

GREAT CUSTOMER SERVICE /BEAUTIFUL SHOWROOM! Great customer service with a hassle free and smooth process. I initially went to the old location at Kristal automal with charlie albanese where he w Great customer service with a hassle free and smooth process. I initially went to the old location at Kristal automal with charlie albanese where he was extremely patient with me as I must have asked him about different options. But then I realized I still had time on my old lease and decided to wait it out. 3 weeks later I arrived to the NEW dealership of Kristal (which is now under the new name "BICAL" on flatbush avenue) and was helped by an amazing dealer named ABDEL SOLIMON. He offered me great customer service and was extremely patient with my needs. He was very knowledgeable about the cars and was THE BEST to work with. The same day I left with a brand new Chevy Equinox AND I even brought my family member that bought a car the same day! VERY HELPFUL!, VERY PATIENT!, VERY CLEAN FACILITY..HIGHLY RECOMMEND More

Great Experience! Great experience working with Charlie Albanese. This is our second lease from this dealership and we're very happy with overall experience. Charlie Great experience working with Charlie Albanese. This is our second lease from this dealership and we're very happy with overall experience. Charlie was knowledgeable, professional and extremely helpful in getting us our 2018 Traverse and really worked with us. Thanks again for a great experience. More

Always the best dealer to get the best deal Charlie Albanese always helps me and my family and friends. Call him for your next GM car. Go see their new facility. They have the largest selection Charlie Albanese always helps me and my family and friends. Call him for your next GM car. Go see their new facility. They have the largest selection at one location More