Toyota of Scranton

Great service Always friendly and knowledgeable. Fast, efficient service. Comfy waiting area. Trustworthy and reliable. easy to get an appointment and always start Always friendly and knowledgeable. Fast, efficient service. Comfy waiting area. Trustworthy and reliable. easy to get an appointment and always start and finish on time. More

Perfect experience, from start to finish. I've purchased more cars than I can probably count. This was probably one of the best car buying experiences I've ever had. My sales associate, Corey I've purchased more cars than I can probably count. This was probably one of the best car buying experiences I've ever had. My sales associate, Corey Boynton was amazing. From my first phone call expressing interest in the car, to the visit to your dealership, to the final sale, Corey was highly professional and always available to help resolve whatever questions or concerns I had. I drove 2 hours to purchase this car and would do it again in a heartbeat. I couldn't be more pleased, both with the car and with my experience with your great staff. More

Super accommodating!!! I stopped by Toyota of Scranton on a Saturday morning just to set up an appointment for my 2013 Scion TC to get the Auto Butler detailing, I had origi I stopped by Toyota of Scranton on a Saturday morning just to set up an appointment for my 2013 Scion TC to get the Auto Butler detailing, I had originally purchased the 5 year detailing plan, but since my car is now 7 years old, I had not had it done in 2 years! As I was setting up the appointment, I asked if there would be any chance that I could have it done right then, never thinking that it could be possible, but worth a try to ask. He readily was able to get me in immediately! Not only did it get done quickly and conveniently, he informed me that my car had been slated for a recall check, so he was able to have that done as well. Upon completion, the car looked brand new! I cannot say enough about how positive the entire experience was at Toyota of Scranton, I highly recommend them! More

Great Personalized Treatment From sales to finance, the service was top notch. Customer service is unsurpassed and everyone that you interact with treats you like you are famil From sales to finance, the service was top notch. Customer service is unsurpassed and everyone that you interact with treats you like you are family. Our salesman was attentive to our needs and truly cared about our needs. More

Great Service Center Everyone was helpful and the work was done quickly. They let me know when my next visit should be and what I would need to have done at that time. Everyone was helpful and the work was done quickly. They let me know when my next visit should be and what I would need to have done at that time. More

First impression This was our first time to purchase a Toyota and to visit Scranton. Perfect experience from the first step in the door to the last step out the door. This was our first time to purchase a Toyota and to visit Scranton. Perfect experience from the first step in the door to the last step out the door. More

Excellent service department Toyota of Scranton ialways provides prompt and courteous service . They are attentive to our concerns and provide continual updates on the status of Toyota of Scranton ialways provides prompt and courteous service . They are attentive to our concerns and provide continual updates on the status of your visit More

Exceeded Expectations!! Considering that a year ago, my experience here wasn’t exactly too great, I was a bit hesitant to go back. But I saw a car I was really interested in Considering that a year ago, my experience here wasn’t exactly too great, I was a bit hesitant to go back. But I saw a car I was really interested in and Chrissy Bacher reached out to me via email and text. Right away, I felt like she treated me with professionalism and she was very friendly and courteous. She even assured me that this visit would not be like my last one and so I decided to give her the benefit of the doubt. She helped me schedule an appointment that worked with my schedule. Once I came in, I was introduced to Tom in Sales and immediately within a few minutes I felt pretty confident his whole intent was to help me get the car I wanted. He was fantastic and a blessing to work with, and then from there it just got better! Both Jenna and Rich in Finance were amazing!! To be honest, if you would have told me I’d be driving home in my new Subaru that same day, I would have laughed in disbelief! I really have to say, Toyota of Scranton made me feel like I was part of their family before I even was! You guys exceeded my expectations and I’m truly thankful to you all! I love my new car! ?? More

New Experience Collision Repair We have had good service experiences from this dealership and the service performed was in addition to collision repair which was handled with profe We have had good service experiences from this dealership and the service performed was in addition to collision repair which was handled with professional ability by Erin, Stephan and Dan. I hesitate to comment on prior service but remain loyal to TOS whom better to take care of my vehicle then this Dealership! First impressions are lasting impressions! Thanks all around. More

Excellent service The staff was extremely accommodating, friendly and knowledgeable. The process of purchasing a vehicle was quick and the customer service was excellen The staff was extremely accommodating, friendly and knowledgeable. The process of purchasing a vehicle was quick and the customer service was excellent from everyone I encountered! More