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Lexus of Melbourne
Viera, FL
2,616 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,616 reviews
August 24, 2019
Elisa was Great!! Elisa explained everything to me and was very helpful with my service. I am going to request her again and again. Thank you very much! Elisa explained everything to me and was very helpful with my service. I am going to request her again and again. Thank you very much! More
by Maureen
Employees Worked With
Elisa Falcon
Helpful August 24, 2019
Exceptional Service Ruben and Lexus of Melbourne give exceptional service. They are always thorough and quick and give a loaner car if you request one in advance if your Ruben and Lexus of Melbourne give exceptional service. They are always thorough and quick and give a loaner car if you request one in advance if your car cannot be finished in one day. The last service I had came in under the price of what was quoted to me. More
by Lexus lover
Employees Worked With
August 23, 2019
Great service. Service department is excellent. The waiting area is pleasant making it easy to wait for my car to be ready. No pressure fir extra services. Service department is excellent. The waiting area is pleasant making it easy to wait for my car to be ready. No pressure fir extra services. More
by Pat
Employees Worked With
August 19, 2019
Top shelf service Needed schedules service and planned to wait while the work was completed. The service personnel identified an issue (safsty-rrlated) during their rev Needed schedules service and planned to wait while the work was completed. The service personnel identified an issue (safsty-rrlated) during their review of the car. John informed me, provided the options and recommended the safest choice. The added work was completed --- and very quickly, too. More
by Duncan
Employees Worked With
August 19, 2019
“ A customer’s opinion “ After 5+ years dealing with Lexus of Melbourne, I continue to enjoy their professionalism and customer care. I’m pleased to compliment John Lohne for After 5+ years dealing with Lexus of Melbourne, I continue to enjoy their professionalism and customer care. I’m pleased to compliment John Lohne for his interest when I have a particular concern with my ES 350. Always can count on John to communicate any mechanical concerns to the “Guys behind the glass”. Robert Wiley More
by Craig
Employees Worked With
August 18, 2019
Great service, great people We have always used Lexus of Melbourne for all the service on our vehicles and they have always been fantastic. The service folk really seem to care We have always used Lexus of Melbourne for all the service on our vehicles and they have always been fantastic. The service folk really seem to care about you and your car. Ruben has always taken good care of us and our vehicles. Very happy with the service at Lexus of Melbourne. More
by Larry Tedrow
Employees Worked With
Other Employees :
Elisa Falcon
August 18, 2019
Excellent service My service advisor Jaime handled my service call very efficiently. She secured a loaner for me in a timely fashion and all the repairs were done on ti My service advisor Jaime handled my service call very efficiently. She secured a loaner for me in a timely fashion and all the repairs were done on time and to my satisfaction. She texted me to let me know my car was ready for pickup. She is also a warm and fun person to talk to and the dealership is lucky to have her as an employee. More
by Freda
August 15, 2019
Michael Green is the man I am shocked at how easy and pleasant our visit was. I called about a car that had already sold. We went anyway, as my girlfriend needed a new SUV. I I am shocked at how easy and pleasant our visit was. I called about a car that had already sold. We went anyway, as my girlfriend needed a new SUV. I already have a Lexus and wanted her to have one. Michael showed us several vehicles and when she drove the NX200 about 50 feet, she was ready to do paperwork. Now, she has a nicer Lexus than mine, so, that means it’s my turn. More
by rodney.patterson
August 14, 2019
Great Thanks to Michael Green and Nichol Devos I had a good experience and left with a great car. I would definitely recommend the. To a friend Thanks to Michael Green and Nichol Devos I had a good experience and left with a great car. I would definitely recommend the. To a friend More
by marthamoore1
Employees Worked With
August 13, 2019
Professional and efficient Everyone at Lexus has been pleasant ,professional and friendly . I can depend on my service rep to be direct and honest with me. He is always well in Everyone at Lexus has been pleasant ,professional and friendly . I can depend on my service rep to be direct and honest with me. He is always well informed and communicates well. More
by Gigi
