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BMW of Freehold
Freehold, NJ
1,827 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,827 reviews
December 03, 2020
Orville is an outstanding salesman and really dedicated to his clients and profession. Friendly and makes you feel at home. He’s a person you can trust. Thank you very much. to his clients and profession. Friendly and makes you feel at home. He’s a person you can trust. Thank you very much. More
by johnrogicki
Employees Worked With
Helpful November 30, 2020
I highly recommend Mike as he helped me find a beautiful car with an awesome deal! Kind and professional, I will certainly be going to him moving forward! car with an awesome deal! Kind and professional, I will certainly be going to him moving forward! More
by AlessaG
Employees Worked With
November 30, 2020
She was amazing! Very helpful and answered all my questions. Super nice, very knowledgeable. Would highly recommend her! I’m so happy to have gotten my car from her! questions. Super nice, very knowledgeable. Would highly recommend her! I’m so happy to have gotten my car from her! More
by Izabela.micha93
Employees Worked With
Dominique Nemeth
November 29, 2020
What an amazing experience! Helped me find and purchase my dream car!! Went over and beyond to stay late while I finished up paperwork. Truly a delight. Ask for Mike Youssef if you want a great car buying my dream car!! Went over and beyond to stay late while I finished up paperwork. Truly a delight. Ask for Mike Youssef if you want a great car buying experience! More
by bglunk
Employees Worked With
November 28, 2020
Amazing salesperson! Highly recommend to go to this dealer and ask for mike youseff. Very helpful and good deals at this dealership. Very happy with my Xm40i 2021 dealer and ask for mike youseff. Very helpful and good deals at this dealership. Very happy with my Xm40i 2021 More
by Stephanie
Employees Worked With
November 25, 2020
Mike Youssef was very professional and courteous. And Dori Dado as well. Overall, I like working with BMW of Freehold and would recommend then to anyone looking for a BMW. I came back to Freehold after Dori Dado as well. Overall, I like working with BMW of Freehold and would recommend then to anyone looking for a BMW. I came back to Freehold after using another dealer on my last BMW because Mike and Dori was able to give a better deal. Reason for only 4 stars is how long we had to wait to see finance manager. We waiting almost 2 hours. I love my new car!! More
by tonyv8454
November 24, 2020
Mark Vicens is a outstanding sales representative. He is patient and informative The experience was outstanding and I was very pleased with him. Thank you Mark for everything patient and informative The experience was outstanding and I was very pleased with him. Thank you Mark for everything More
by NICHOLASCRYSTAL
November 24, 2020
I came in from out of state to buy a vehicle. My salesman was Michael Youssef. Michael was courteous, well-organized, efficient and was able to process my paperwork quickly. I recommend Michael and this Deal was Michael Youssef. Michael was courteous, well-organized, efficient and was able to process my paperwork quickly. I recommend Michael and this Dealership! More
by Jeffrey C
Employees Worked With
November 23, 2020
Laude Arnaldi is amazing .He takes care of customer very Laude Arnaldi is amazing . He takes care of customer very Well .He is very good listener.Does follow up very well and values our Time . Laude Arnaldi is amazing . He takes care of customer very Well .He is very good listener.Does follow up very well and values our Time . More
by thufail
Employees Worked With
November 20, 2020
I’ve been a client at this dealership for over 10 years. Dori Dado and his staff provide excellent service. I always feel welcome and the staff always accommodates my requests. Any vehicle is always provide Dori Dado and his staff provide excellent service. I always feel welcome and the staff always accommodates my requests. Any vehicle is always provided timely and as promised. I would recommend Freehold BMW to anyone looking to buy or lease a vehicle. More
by S. Morris
Employees Worked With
Dominique Nemeth
