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Audi Burlington
Burlington, MA
2,969 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,969 reviews
June 29, 2021
This dealership is very much customer centric. They go out of their way to help. out of their way to help. More
by Dhurley1003
Employees Worked With
Helpful June 26, 2021
Nice and friendly! Very welcoming, no complains. Fast service and good communication service and good communication More
by Judith Perez
Employees Worked With
June 25, 2021
If I could give 10 stars to Derek I would!! He always goes above and beyond the service you could expect. He’s so personable, knowledgeable, helpful and SUPER efficient! Derek always treats us in priorit goes above and beyond the service you could expect. He’s so personable, knowledgeable, helpful and SUPER efficient! Derek always treats us in priority, has a personal touch and make sure you get the best experience ever. We only trust him to take care of our car, it’s been more than 6 years now and many more to come! Thank you Derek, you’re definitely the BEST 👏🏾! More
by Laëtitia
Employees Worked With
June 24, 2021
Jim was great. Incredibly professional, very communicative and worked with my schedule. Easy in and out and more importantly car issue resolved! Made the whole process very simple. THANK YOU communicative and worked with my schedule. Easy in and out and more importantly car issue resolved! Made the whole process very simple. THANK YOU More
by jt1087
Employees Worked With
June 24, 2021
I have been a customer of Herb chambers Audi in Burlington since 2013. The experience we've in sales and service is always extraordinary. On the service side I have worked exclusively with Derek Burlington since 2013. The experience we've in sales and service is always extraordinary. On the service side I have worked exclusively with Derek Brodeur. He is always responsive and no pays more attention to the service experience than he does. Derek is the primary reason I returned 4 times since 2013 for another Audi. People matter and Derek makes sure you know that when you go in for service. Ray Gillis More
by ray0103
Employees Worked With
June 24, 2021
Always knowledgeable and professional Friendly courteous Always knowledgeable and professional Friendly courteous on time work done to standard Good availability nice waiting area Transportation and lo Always knowledgeable and professional Friendly courteous on time work done to standard Good availability nice waiting area Transportation and loaners available Car washed and vacuumed More
by m.mcgann
June 23, 2021
I appreciate the timeliness in getting my car into the service department. They are always so accommodating. I thought Gary was very thorough in the work he did for me. Adnan was very helpful and always i service department. They are always so accommodating. I thought Gary was very thorough in the work he did for me. Adnan was very helpful and always is in facilitating my appointments. Audi Burlington is the only dealership I deal with for those reasons. More
by Tricia.kennedy
Employees Worked With
June 23, 2021
They are absolutely the best! Customer service is A++. They deliver on time and friendly. All of my experience from sales, finance and service is always excellent. They deliver on time and friendly. All of my experience from sales, finance and service is always excellent. More
by Ahinds@catherinehinds.edu
Employees Worked With
Other Employees :
Jim is so good! Please give him a raise and paid time off!
