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Audi Burlington

Burlington, MA

4.9
2,982 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 2,982 reviews

July 14, 2021

Consistently great dealership. I brought my car in for a check up - they got to work and advised me on what needed to be done - it was done quickly and done well - Gary did a great job keeping me informed a More

by wshaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary in service
Jul 14, 2021 -

Audi Burlington responded

Thank you for the positive feedback about your recent visit to Audi Burlington!

July 14, 2021

Although I bought two Audis (a Q5 and an A4) from this dealership in the past 12 months, this was my first service appointment. I was pleased with Jim’s and the service team’s responsiveness to my needs a More

by bkl517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Audi Burlington responded

We appreciate your positive feedback! Thanks for being an Audi Burlington customer!

July 14, 2021

Jim is a great service manager, very professional very kind very thorough I have never had a better one and he’s been there for years give him a raise More

by DonaldMcCarthy99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier is tremendous I don’t know her name
Jul 14, 2021 -

Audi Burlington responded

Thank you for this awesome feedback! We are certainly lucky to have Jim on the Audi Burlington team and will pass along your comments to him!

July 12, 2021

Brendan is like no other sales person I have ever worked with. I've just bought my second car with him and truly wouldn't work with anyone else. I can't put into words the appreciation I have for the length More

by Emacox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Audi Burlington responded

Wow! We're positively speechless! Your confidence in Brendan and our team makes our day! Thank you so much! - Audi Burlington

July 11, 2021

I was directed to Peter Matton when I came into Audi Burlington. My experience with him so far has been outstanding. He is very patient and gave me a very extensive review on how to operate my new A6. More

by pwesolowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Jul 13, 2021 -

Audi Burlington responded

Congratulations on your new A6! We're so happy Peter and our team could help you get into such a stylish ride! Thank you for the awesome five-star review! – Audi Burlington

July 11, 2021

Great experience. Kelly did an outstanding job in customer experience. She informed me when the car would be ready and updated in the entire process. More

by Dzahir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 11, 2021 -

Dzahir responded

Kelly was terrific. Great customer experience.from start to finish.

July 09, 2021

Pedro was an incredible salesman to deal with.He is not pushy but very helpful and diligent.As for Burlington Audi there are no better words to say except I keep coming back to buy cars! More

by Laurel Shuman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laris Gacanovic
Jul 12, 2021 -

Audi Burlington responded

It means so much to hear our team gave you such excellent care! Thank you, Laurel! – Audi Burlington

July 09, 2021

Work done fast and efficiently. Use of loaner helped me finish business for the day. Notice a charge for something for loaner use. That wasn’t explained beforehand. Thought charge was xxxxxxxx charge. More

by Muzzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly M.
Jul 12, 2021 -

Audi Burlington responded

Thanks for your feedback! Please reach out to our team with any questions!

July 09, 2021

Audi Burlington service department is top notch. Service Advisor Derek Brodeur is very knowledgeable and professional. He listened to my description of the problem and effectively communicated it to the tec More

by RichL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Audi Burlington responded

This review means more to our team than you know! Thank you for your continued support and five-star rating! - Audi Burlington

July 07, 2021

Drive right in, can’t be any easier.Great service, easy to get to. Clean and comfortable waiting area. Shuttle service to the Burlington mall and friendly associates! More

by Voula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Audi Burlington responded

Thanks for the five-star rating and kind words! We're glad we could help make this a good service experience! - Audi Burlington

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