495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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It took 3 hours for an oil change and to clean rust off the transmission range switch cable. the transmission range switch cable. More
the work was perform promptly and professionally. The manager greeted me upon arrival when I picked up my vehicle and he ensured I was satisfied with the work that was done. The whole experience was The manager greeted me upon arrival when I picked up my vehicle and he ensured I was satisfied with the work that was done. The whole experience was professional and pleasurable. More
I enjoy how professional, thorough and quick the service department works. Jonathan made the service smooth. department works. Jonathan made the service smooth. More
The service was very streamlined and the loaner was in good shape and easy to drive. good shape and easy to drive. More
A bit pricier than non-dealer shops, but worth it in my opinion. One note: The windshield "next service" sticker specifies a 5,000 mile interval, whereas my owner's manual specifies a 7,500 mile interva opinion. One note: The windshield "next service" sticker specifies a 5,000 mile interval, whereas my owner's manual specifies a 7,500 mile interval. I'll ignore the sticker. More
The service department is always professional and knowledgeable when I ask questions. It’s not just one service rep. It’s All of them! I always leave Mazda 495 with a thorough understanding of what knowledgeable when I ask questions. It’s not just one service rep. It’s All of them! I always leave Mazda 495 with a thorough understanding of what was done, what needs to be done in the future and with a clean car. The fact that the service rep takes his time to ensure I understand the service I had is what makes me so proud to drive a Mazda! More
I go back to this dealership every time I need work done on my car. They are helpful and trustworthy. on my car. They are helpful and trustworthy. More
I took my Mazda in for routine service today. The service dept is top notch. When I got home a received an email that contained an inspection video , taking me through every aspect of my car that The service dept is top notch. When I got home a received an email that contained an inspection video , taking me through every aspect of my car that was inspected , and their findings. I thought this was pretty amazing. I called the dealership to let them know how impressed I was by this. If you have your vehicle serviced here open up the video! Way to go 495 Mazda. Transparency at its finest! More
Good service, attention to every detail, friendly sales person and fast transaction. Albert took care of everything, i am very happy with the car person and fast transaction. Albert took care of everything, i am very happy with the car More
I live getting my tuneups here, there very professional and kind. Always keeps me updated and kind. Always keeps me updated More