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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
March 05, 2020
I came in after being turned down for a lease on a new vehicle by other dealerships. A-1 Toyota and my sales person Amjad were fantastic! They really helped get me into the vehicle of my choice at a r vehicle by other dealerships. A-1 Toyota and my sales person Amjad were fantastic! They really helped get me into the vehicle of my choice at a reasonable monthly payment. I can’t say enough about how easy and fantastic everyone was to work with during this process. More
by Megan F
Helpful March 03, 2020
I definitely would recommend this dealership to everyone Bryan was amazing!! Great people skills great personality a pleasure knowing and working with him...I will come back and buy my next car from him th Bryan was amazing!! Great people skills great personality a pleasure knowing and working with him...I will come back and buy my next car from him thanks for your help!!! More
by Mmaissonett
Employees Worked With
Bryan Velez
March 03, 2020
Eddie thank you so much for helping me out...great people person and helping with people in bad situations...i would definitely come back to buy my next car from A-1 Toyota!!! person and helping with people in bad situations...i would definitely come back to buy my next car from A-1 Toyota!!! More
by Mmaissonett
Employees Worked With
March 03, 2020
Great customer service each time from the first time you enter to the time you walk out. Everyone there from receptionist like Zynep to sunny and Jose all excellent at customer care. enter to the time you walk out. Everyone there from receptionist like Zynep to sunny and Jose all excellent at customer care. More
by Camry2017
February 28, 2020
Amazing service! Just got my 2020 Camry and couldn’t have asked for better service!!! Both Andy and Eddie made me feel secure and confident in making the right choice! asked for better service!!! Both Andy and Eddie made me feel secure and confident in making the right choice! More
by Cgonzalez0129
February 28, 2020
The moment I walked in I was greeted and provided with assistance right away. Stephen was great. He explained the process from start to finish, got me into what I wanted, and provided great customer servi assistance right away. Stephen was great. He explained the process from start to finish, got me into what I wanted, and provided great customer service! More
by jburgosamc08
February 25, 2020
Thank you A-1 Toyota and specifically our salesman Andrew Dear A-1 Toyota I Andy and my wife Ursula .we have purchased numerous vehicles from A-1 Toyota salesman Andrew Constantinou including the rest of the Dear A-1 Toyota I Andy and my wife Ursula .we have purchased numerous vehicles from A-1 Toyota salesman Andrew Constantinou including the rest of the staff are always incredibly helpful and kind to us and work well as a team, my wife and I are grateful and more that satisfactory with the service provider ,Thanks again to our salesman Andrew and the great of A-1 Toyota staff. More
by andrzejkrawiecki
Employees Worked With
Andrew Constantinou
February 25, 2020
Great Service Amjad was a great sales person i would recommend going to him for your car buying need. he took the time and effort and walked me throught he entire p Amjad was a great sales person i would recommend going to him for your car buying need. he took the time and effort and walked me throught he entire process, very happy with the service, 5 Stars More
by saedt
Employees Worked With
February 25, 2020
Amjad Alhajjali was our sales rep. He helped us out a lot made us. Made us feel comfortable w/ our decision on the car we chose. He even came on his day off to make sure everything was done right. Eddie Oli made us. Made us feel comfortable w/ our decision on the car we chose. He even came on his day off to make sure everything was done right. Eddie Oliveras the finance manager was very helpful as well. All the personal that we met over the two days were wonderful. keep up the good work U all do.It was also cute to have a future trainee of Amjad's son getting the hang of the ropes. More
by Carmine D'Onofrio
Employees Worked With
February 19, 2020
Rav4 Hybrid The entire staff has a go-to mentality. When things needed to get done, others pitched in to make it happen. It is a very collaborative group, and a The entire staff has a go-to mentality. When things needed to get done, others pitched in to make it happen. It is a very collaborative group, and a low pressure environment. Most of my questions were answered directly. I moved from Subaru to Toyota because of the hybrid technology. I also feel I have a new dealership which I can work through the life of my car. More
by Thomas@Woodbridge
Employees Worked With
Andrew Constantinou
