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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
January 25, 2020
Good price, excellent customer services! When my family needs a new SUV, I did my homework by searching and comparing the brands such as Honda, Toyota, Nissan, Mazda and Subaru. I also asked When my family needs a new SUV, I did my homework by searching and comparing the brands such as Honda, Toyota, Nissan, Mazda and Subaru. I also asked friends and relatives to input their experiences and opinion about the durability of the cars made by certain brand. The majority recommends Toyota. The next step I took to buy a Toyota was searching a Toyota dealership who would give me a good price and good customer service. I found A1-Toyota who gave me a good deal with the trade in and good price for the new 2019 Highlander Hybrid XLE. My family likes the car very much so we decided to buy it in time for celebrating the Chinese New Year! A1-Toyota General Sales Manager was very attentive to our need and he did everything possible to find us the car we need with a no-haggle hassle experience to buy a new car with ease. I strongly recommend A1-Toyota to anyone who need to buy a car. More
by taiphanlam
Helpful January 24, 2020
new highlander hybrid Gave me a good price first time without a lot of effort on my part and were very patient until delivery. Everyone we had contact with was nice and th Gave me a good price first time without a lot of effort on my part and were very patient until delivery. Everyone we had contact with was nice and they give free oil changes for life of car. More
by tjm0112
January 22, 2020
Great Customer Service I am very happy with the service I received from Bryan Velez. I visited this dealership on Monday, 1/20/2020 exploring the possibility of purchasing a I am very happy with the service I received from Bryan Velez. I visited this dealership on Monday, 1/20/2020 exploring the possibility of purchasing a vehicle. This was my first time exploring the possibility of buying a Toyota SUV. Bryan was very attentive and well informed. I left that day with my first Toyota, a RAV 4 and I love it!!! Thanks to Bryan and Paul Wright at A-1 Toyota for making what can be a stressful situation - a pleasant experience. I will recommend my friends and family to visit A-1 Toyota for all of their car needs. More
by keith.thelma0424
January 11, 2020
1stclass service and sales Wife bought a 2018 Sienna awd and I must say -Its my favorite SUV ever-The sales person-Andrew Constantinou is very pleasant and knowledgeable and abo Wife bought a 2018 Sienna awd and I must say -Its my favorite SUV ever-The sales person-Andrew Constantinou is very pleasant and knowledgeable and above all patient with me in the set-up of the electronics[TBI}--Today I brought it in 4 the free 20k service and was informed about a plastic molding under the seat that needed replacement-They had the part installed and covered in 2 days-WOW-Tariq Muhammad was the most real/caring person I EVER meet in a service dept-there lucky in my book to have him-I WILL BUY ANOTHER VEHICLE THERE AGAIN-Bob Jarvis More
by Bob Jarvis Jr
Employees Worked With
Other Employees :
Tariq Muhammad-Service Assistant Manager, Andrew Constantinou
January 10, 2020
Toyota Camry I am very happy with Bryan who took care of me and my needs with patience and kindness. He answered all my questions and was very courteous. I am very happy with Bryan who took care of me and my needs with patience and kindness. He answered all my questions and was very courteous. More
by tc_mbr
January 09, 2020
Love my new RAV4! I am so very thankful for the service I received! This is my second time purchasing from A-1 Toyota! P.S. I love my RAV4! I am so very thankful for the service I received! This is my second time purchasing from A-1 Toyota! P.S. I love my RAV4! More
by jwright517
Employees Worked With
January 07, 2020
I’m a happy Customer thanks to Andy who made my purchase experience and options easy to navigate. Everything went smoothly than expected, walked out with my dream car. experience and options easy to navigate. Everything went smoothly than expected, walked out with my dream car. More
by finah
Employees Worked With
Andrew Constantinou
January 06, 2020
"Fairz Dadic" is my hero! My beloved 2005 Toyota Prius with 280K miles was totaled due to a deer strike. I only had 1 day when I could find a replacement car. I called "Dado" My beloved 2005 Toyota Prius with 280K miles was totaled due to a deer strike. I only had 1 day when I could find a replacement car. I called "Dado", who was referred to me by a friend. I told him what kind of car I wanted- (another Prius, of course!), and how much I could spend. He found me the perfect car at the right price. A-1 helped me with some financing at at great rate, and I couldn't be happier! Very helpful, professional, friendly and extremely clean dealership. Thanks for a great experience! More
by Janet
Employees Worked With
January 02, 2020
Everyone was extremely helpful and knowledgeable at the dealership. I felt very comfortable during the entire process and all of my questions were answered completely and honestly. dealership. I felt very comfortable during the entire process and all of my questions were answered completely and honestly. More
by Mike
December 31, 2019
Outstanding Organization! Since 1992, I've purchased and services my vehicles at A-1 Toyota and I do not plan to ever go anyplace else! Over the course of this time, I've had t Since 1992, I've purchased and services my vehicles at A-1 Toyota and I do not plan to ever go anyplace else! Over the course of this time, I've had the opportunity to work with every department within this organization and every individual that I’ve had the opportunity of working with has been a first class top shelf professionals! My Personal Thanks to the Entire Team for their many years of customer service to myself and their continuing tenacious pursuit of Outstanding Customer Service! More
by Gary B.
