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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
November 21, 2019
Andy Constantinou Andy was very friendly, explained features of the car in detail. Explained us all the features of the car and helped in making the right choice. I hav Andy was very friendly, explained features of the car in detail. Explained us all the features of the car and helped in making the right choice. I have already recommended him to my friends. More
by Mangesh
Employees Worked With
Andrew Constantinou
Helpful November 20, 2019
Friendly. No high power, no bait & switch Sales person ("Steve A".) was pleasant, explained everything. When I said, "not interested" he just moved on. No trying to get me to someplace the d Sales person ("Steve A".) was pleasant, explained everything. When I said, "not interested" he just moved on. No trying to get me to someplace the dealer wanted. Sales paperwork person ("Eddie")was polite, efficient, and no high power here to purchase extended coverage (although I did). Overall a great experience. No smarmy sales pitches or treatment. Love the 2020 Prius and will recommend this dealer to anyone. More
by emp4n6
November 18, 2019
Great car buying experience Andy at A1 Toyota recently helped us with our purchase of a 2019 Hylander. Our experience was flawless from beginning to end, Andy is very personable Andy at A1 Toyota recently helped us with our purchase of a 2019 Hylander. Our experience was flawless from beginning to end, Andy is very personable and always available whenever we needed him. He was very knowledgable and helpful. A great salesman, hassle free and an all around great car buying experience. More
by Andrew
Employees Worked With
Andrew Constantinou
November 18, 2019
Great experience buying a new Rav 4. Andy Constantinou made the purchase of a new Rav 4 an exceptional experience. He thoroughly explained all the options available and found us exactly Andy Constantinou made the purchase of a new Rav 4 an exceptional experience. He thoroughly explained all the options available and found us exactly what we were looking for. We had the new vehicle within a week with several extra accessories all installed. Andy had the car setup for us and spent a good deal of time showing me how to operate all of the numerous features. He also arranged transportation from our home so we didn’t have to drive to the dealer for delivery. Overall it was a very pleasant buying experience. More
by John G of North Haven
Employees Worked With
Andrew Constantinou
November 18, 2019
Very Satisfied Amjad was professional , up front about everything and made the whole process painless. I will definitely becoming back when it is time for my next tr Amjad was professional , up front about everything and made the whole process painless. I will definitely becoming back when it is time for my next truck More
by etuss80
November 17, 2019
I had a very positive experience purchasing my Rav 4. Andy was courteous and very helpful in helping pick the right car for me. I was able to leave with a car in a matter of hours Andy was courteous and very helpful in helping pick the right car for me. I was able to leave with a car in a matter of hours More
by Primetime
November 15, 2019
Best car purchase my wife and I have had A1 Toyota, its sales, service and support people go above and beyond to make the purchase of one of their vehicles a pleasurable experience. I have, A1 Toyota, its sales, service and support people go above and beyond to make the purchase of one of their vehicles a pleasurable experience. I have, over the past 50 years+, bought many cars from many dealers....I would rate A1 Toyota at the top of all the dealers I've worked with. From the staff at the front desk, to the sales personnel and through the service folks, they all had my best interest at heart. Quincy Smith, our sales representative, worked diligently with my wife and I to insure that our needs were met, and indeed exceeded, He took the time to thoroughly explain the technology within the vehicle we bought, the Hybrid RAV 4. Both Quincy and Sunny's (Satinder Dhawan) professionalism and knowledge sold us on A1 Toyota More
by Archie
November 14, 2019
As a first time car buyer, walking into a dealership can be intimidating. Not the case at A-1. I had an awesome experience! Yousif was extremely knowledgeable and helpful and walked me through my options st be intimidating. Not the case at A-1. I had an awesome experience! Yousif was extremely knowledgeable and helpful and walked me through my options step by step. More
by Adams12
Employees Worked With
November 13, 2019
I had a great experience buying my RAV4! Stephen helped me out in every way possible. Asked what my needs for a car were and made sure they were met. He had a great personality as well, easy to talk to. Su me out in every way possible. Asked what my needs for a car were and made sure they were met. He had a great personality as well, easy to talk to. Sunny broke everything down in the finance aspect Laymans terms and Made sure to give me every option. Eddie also had a great personality and helped with the warranty that best fit me. More
by Elizabethmckenna216
November 12, 2019
I would like to praise the assistance of Kevin wright. Kevin spent an hour with me showing me how to use the technology in my new Toyota Corolla. He did this even though he was not the person who sold the Kevin spent an hour with me showing me how to use the technology in my new Toyota Corolla. He did this even though he was not the person who sold the car to me. He was thorough and most kind. More
by Nanette
