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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
April 11, 2018
Happy Tundra owner Excellent buying experience. Sales rep was patient with me as I narrowed my search. The incentives at A1 is what separates them from other dealerships Excellent buying experience. Sales rep was patient with me as I narrowed my search. The incentives at A1 is what separates them from other dealerships. I walked away happy and knowing I received value in shopping at A1. Rep went out of their way to find the vehicle I wanted. My sales rep was Amanda, who is not listed below More
by Tundraguy0225
Employees Worked With
Amanda
Helpful April 10, 2018
Great experience This is my 3rd Prius purchase from A-1 Toyota and I've had an excellent experience every time. Quincy, my sales person, was extremely knowledgeable an This is my 3rd Prius purchase from A-1 Toyota and I've had an excellent experience every time. Quincy, my sales person, was extremely knowledgeable and pointed out many new features on the 2018 model that I might have overlooked otherwise. More
by hlmilligan
April 09, 2018
Great experience Both Jose Guererro and Frank Nieves were very thorough with explaining everything to me. I was very please with their professionalism and how nice the Both Jose Guererro and Frank Nieves were very thorough with explaining everything to me. I was very please with their professionalism and how nice they were. I also liked the fact that I did not feel pressured into any decision. Great place and great people with great customer service. More
by Jackie0519
April 01, 2018
Quick and hassle-free From salesperson to manager to financing - everyone was helpful and upbeat, and none were pushy. We walked in and left the dealership with the vehicle From salesperson to manager to financing - everyone was helpful and upbeat, and none were pushy. We walked in and left the dealership with the vehicle in less than two hours. More
by Kirk Murad
April 01, 2018
Excellent service, very parient. Happy people very friendly extremely patient and theral We felt very comfortable with our sales person and manager. Very satisfied with the servi Happy people very friendly extremely patient and theral We felt very comfortable with our sales person and manager. Very satisfied with the service and Im very happy with my car !!! More
by Jhoel1979
Employees Worked With
Carlos Rodriguez
March 31, 2018
VERY IMPRESSED WITH A1 TOYOTA I have never felt so comfortable leasing a car from a dealership! No pressure at all. Up front and honest, everyone was great. I will recommend this I have never felt so comfortable leasing a car from a dealership! No pressure at all. Up front and honest, everyone was great. I will recommend this dealership to everyone, I can't say I've done that in the past. I really like Eddie Oliveras he was our salesmen. He dud a great job explaining everything. I would recommend him highly!! More
by Dcart
March 29, 2018
Great dealership Eddie Oliveras was excellent this is the third car I have bought from him. Paul in finance was great as well. I would definitely recommend them Eddie Oliveras was excellent this is the third car I have bought from him. Paul in finance was great as well. I would definitely recommend them More
by Harid
March 24, 2018
Excellent service Everyone I came in intact with from looking at a vehicle to signing off on one to buy, were very helpful, patient, and willing to answer an questions Everyone I came in intact with from looking at a vehicle to signing off on one to buy, were very helpful, patient, and willing to answer an questions I had to better inform me in understanding the entire process. The sales rep. Emerson was very trustworthy, kind hearted, patient, and very knowledgeable in his craft. This is the second time I purchased a vehicle through him, and each time I return, he will be the man I look for, for further purchases. I would definitely recommend him and A1 Toyota dealership to anyone looking to buy a great, durable and reliable vehicle from a honest and hard working crew. More
by Laluzi77
Employees Worked With
March 21, 2018
Easy experience simple process from start to finish, everyone we dealt with were pleasant and wanting to help us with anything we wanted or needed. this is our second simple process from start to finish, everyone we dealt with were pleasant and wanting to help us with anything we wanted or needed. this is our second time in 15 years we purchased a new vehicle and still have my Tacoma, and have been using A1 the whole time. same experience 15 years ago. More
by gjlanz9
Employees Worked With
March 20, 2018
400 Miles to buy a car...well worth it! My family and I used to live in CT and started buying our cars from A1, we moved to Virginia many years ago and have still bought our cars from A1! D My family and I used to live in CT and started buying our cars from A1, we moved to Virginia many years ago and have still bought our cars from A1! Due to the great customer service we have received and continue to receive we decide to make the 400+ mile drive from VA to CT everytime we need a car. Frank Crisafi is always answering my calls or emails right away and so pleasant to deal with, I can call him with anything and he always remembers me. Carlos in finance is great too! He always explains everything clearly and takes care of any concerns I have. This time we ended up with Eddie as we needed a new Sales person, he was a pleasure to deal with as well. More
by ChristineOB
