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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
November 15, 2017
Very Easy I thought that the people I dealt with John Alberta, Quincy Smith and Carlos Orozco were sincere and informative. They answered all my questions tha I thought that the people I dealt with John Alberta, Quincy Smith and Carlos Orozco were sincere and informative. They answered all my questions that I asked.. I would definitely tell others that A-1 Toyota is fair and square. More
by Tacoma
Helpful November 14, 2017
Best car buying experience ever! Amanda and the entire staff was a pleasure to work with when buying my certified used Avalon. The car was as advertised and in great condition at a fa Amanda and the entire staff was a pleasure to work with when buying my certified used Avalon. The car was as advertised and in great condition at a fair price. They are very trustworthy and diligent to ensure the customer is happy with all aspects of the purchase. Highly recommend A-1; and be sure to ask for Amanda! Doug More
by Doug
November 13, 2017
Easiest car I have ever purchased! Sunny Dhawan, our sales associate, was knowledgeable and friendly. He made our car buying experience easy, as did Carlos Orozco and the other folks w Sunny Dhawan, our sales associate, was knowledgeable and friendly. He made our car buying experience easy, as did Carlos Orozco and the other folks who had a hand in making our purchase smooth and simple. I would definitely return to A1 Toyota to buy another car! More
by dianem
November 11, 2017
A pleasure buying a car from Quincy Quincy Smith has sold us 5 cars over the past 10 years. I would not deal with anyone else. He is knowledgeable, supportive, non-pressuring, warm and Quincy Smith has sold us 5 cars over the past 10 years. I would not deal with anyone else. He is knowledgeable, supportive, non-pressuring, warm and engaging. I enjoy the experience and completely trust him. More
by Henry
Employees Worked With
November 03, 2017
Good dealer . Great price and good atention. So far, so good. Thanks for you pattience. I love toyota, I thinlk that I made the best choice . Great price and good atention. So far, so good. Thanks for you pattience. I love toyota, I thinlk that I made the best choice More
by Ivan ny
Employees Worked With
October 31, 2017
Great dealer, great people I liked my whole experience from soup to nuts! From sales to finance to service department. Very professional! And the car deal made me smile! I liked my whole experience from soup to nuts! From sales to finance to service department. Very professional! And the car deal made me smile! More
by Pres102
Employees Worked With
Carlos Orozco, David Bryce
October 25, 2017
Did it Again, My husband and I just purchased our second Prius from A-1 Toyota.....we went from a 2005 to a 2017 Prius 3 with all the safety features......We highly My husband and I just purchased our second Prius from A-1 Toyota.....we went from a 2005 to a 2017 Prius 3 with all the safety features......We highly recommend Quincy Smith to help you make your purchase decision,,,,,no pressure..... a pleasure to deal with! More
by Suzie
October 22, 2017
Excelent service I am extremely satisfied with the A-1 family. This is our second car purchased from A-1 and when I was ready to purchase, I call Quincy. (never a seco I am extremely satisfied with the A-1 family. This is our second car purchased from A-1 and when I was ready to purchase, I call Quincy. (never a second thought) He is fantastic to talk to an his support in unsurpassed. I know that I can count on Quincy during the purchase and Ken for any needed service. Scott More
by Scott Yudkin
October 19, 2017
Great Expericence We knew what we wanted and we just needed to work out all the details. We went discussed what we wanted and drove off the lot the same day. Everyone We knew what we wanted and we just needed to work out all the details. We went discussed what we wanted and drove off the lot the same day. Everyone was helpful and nice. More
by DCMC
October 15, 2017
Yet Another Great Experience This is my fourth purchase/ lease with Quincy from A1 Toyota, and as always, my experience was amazing! I’ve known Quincy for over 10 years. He has he This is my fourth purchase/ lease with Quincy from A1 Toyota, and as always, my experience was amazing! I’ve known Quincy for over 10 years. He has helped me purchase my very first car when I was 19 and every car thereafter, as my family continues to grow. I’ve had my Sienna for 3 weeks now and am in love! At first I didn’t like the idea of becoming a “soccer mom” but those thoughts were put to rest once I drove off the lot. A1 Toyota is warm and very welcoming. I always bring my daughter to look at cars and for service and she enjoys their free hot chocolate, playing in the children’s area and checking out the cars with me. I’ve never had a bad experience at this dealership. They’re honest and true to their word when offering amazing service and perks when purchasing from them. I want to thank Quincy and the A1 Family for always taking care of me and my family! Shantel Garcia More
by Mrs. G-R
