Acura Columbus

Very professionally, servicing was done in a very timely way. I was kept in the loop all through. way. I was kept in the loop all through. More

Great service as always. Waiting room always clean and stocked with snacks. Staff was knowledgeable and helpful. Waiting room always clean and stocked with snacks. Staff was knowledgeable and helpful. More

Our car buying experience with Acura Columbus and Haleigh Lear was one that was beyond 5+ stars. Haleigh was spot on with her customer care and service. She was very patient, kind, knowledgeable, helpful and Lear was one that was beyond 5+ stars. Haleigh was spot on with her customer care and service. She was very patient, kind, knowledgeable, helpful and attentive.. We couldn't have asked for more, but whatever it was that was requested or required she was there to make it happen. She offered follow up care and agreed to answer questions if ever needed. by giving her cell number and said to just call or send her a text message. More

Craig was very attentive and even checked in with me after! He actually remembered my car’s nickname 😊. You sometimes feel like dealers are so focused on trying to sell that you miss those connections. after! He actually remembered my car’s nickname 😊. You sometimes feel like dealers are so focused on trying to sell that you miss those connections. Not with Craig or Tregg! They were awesome! More

I wish there was a 6 star option for Antonio! Acura Columbus makes buying a new car enjoyable with absolutely zero headaches. I wish every dealership was as awesome as Acura Columbus! Acura Columbus makes buying a new car enjoyable with absolutely zero headaches. I wish every dealership was as awesome as Acura Columbus! More

Another top notch experience with Acura Columbus, and specifically our sales person Steve. I highly recommend this dealership. specifically our sales person Steve. I highly recommend this dealership. More

SSS Service - Swift, Sophisticated, Specialists No words, just thankfulness! Don't hesitate; act! The sales, finance and all areas and quality in between revive all that has been missing from the i words, just thankfulness! Don't hesitate; act! The sales, finance and all areas and quality in between revive all that has been missing from the industry... SEAMLESSNESS. From the introduction to the finale, the experience ANY customer will experience at Acura of Columbus will be a class act. The professionals here define all that should be the way “car buying” SHOULD be in literal and unquestionable terms. Save time, and place yourself in knowledgable, component, and trustworthy hands at the behest of an incomparable brand. New or used, Acura or whatever brand you seek... Save time and transact in comfort and dignity, you'll leave satisfied. Thanks, team Acura of Columbus! See you down the road. Smiles and Smiles to go! All the Best, -Al More

If every dealership worked like Acura Columbus, car buying would be a much better experience. They have a genuinely good culture, no surprises, gouging or taking advantage of shortages. You’ll see a buying would be a much better experience. They have a genuinely good culture, no surprises, gouging or taking advantage of shortages. You’ll see a lot of 5-star review for everyone here, and in our experience, they are well deserved. Everyone we interacted with, Antonio our sales consultant, Treg in finance and Jason and Ian who provided updates along the way, were great to work with. We had a previous Acura that we bought used elsewhere but had to take to Acura Columbus for a recall about 10 years ago. The service department was awesome and they helped me with a radio issue and removed locking wheel lugs that I didn’t have the key for at no charge, a different experience than I’ve had anywhere else. I figured that when I was in the market for another vehicle, Acura Columbus was going to be a first stop. 10 years later, we start looking for a new, fancier car. We narrowed down to an Acura RDX or Lexus RX. We stopped in Acura of Columbus first, Antonio gave us an RDX to test drive, which we loved. After a quick discussion and going over the numbers, we ordered one. With pandemic and supply chain issues, I kept an eye on other dealer inventory, everyone else was pricing over MSRP or adding mandatory options. While I can understand this as a short-term thing, any transaction with a dealer doing this would be a one-and-done for me, I’d never go back. Everyone kept us up to date on the build schedule, and the RDX was built on time and delivered when expected. The finance office experience, which is typically frustrating at other dealerships was very easy and non-confrontational with Treg. First off, you can tell that he’s a really genuinely nice guy and second, he’s not under pressure from management to squeeze customers, rather its to build trust and long-term relationships. Clearly everyone here recognizes the value of a customer for life. We are very happy with our purchase and the easiest buying experience we’ve ever had. Looking back 10 years to when I took my beat up TSX in for a recall, the guy in service who took the extra steps to help me out probably didn’t realize that his extra effort would bring me back as a new buyer, but it did. As long as Acura has a vehicle in the type we are looking for in the future. Acura Columbus will be the first stop. More

This dealership is always dependable, honest and reliable. The service representatives are top notch and candid about all your car repairs. I always take my cars here because I trust them. reliable. The service representatives are top notch and candid about all your car repairs. I always take my cars here because I trust them. More

They made the purchase easy, cost effective and follow up was excellent! Even for a used vehicle, they went above and beyond to make sure we were happy and felt taken care of. I highly recommend using Ian an was excellent! Even for a used vehicle, they went above and beyond to make sure we were happy and felt taken care of. I highly recommend using Ian and Antonio for your next auto purchase! More