Acura Columbus

Great! When I purchased the car (pre-owned) 2 years ago I noticed a streak on driver’s side windshield. I mentioned this each time I brought it in for servi When I purchased the car (pre-owned) 2 years ago I noticed a streak on driver’s side windshield. I mentioned this each time I brought it in for service (Lindsay AND Acura Columbus) but was basically ignored and told new blades would fix the problem. It only got worse. In January I brought it in specifically for this issue after driving in sleet and getting a 2-3 inch frozen streak in my line of sight. Zach suggested that sometimes buffing the windshield worked....it didn’t. Finally, someone listened. Clay agreed with what I had thought all along....the problem was the arm! He ordered a new one but while installing it the windshield cracked. I haven’t had a chance to use the wipers but I’m optimistic that the problem is resolved. More

Top Notch I could not have had a better car buying experience. I wasn't exactly sure as to which car would best fit my needs and price point. My sales person l I could not have had a better car buying experience. I wasn't exactly sure as to which car would best fit my needs and price point. My sales person listened carefully to all my thoughts and then talked me through all the available choices. He then let me try several cars out so that I could get a better feel for my options. We then sat down as he wrote out all the pros and cons between the cars that I was debating between. ( I will say that I fell in love with every car that I drove). When it came down to how much I would get for my trade-in and they beat the price that I had in mind, well... it was a no brainer. Thanks Steven Ault for being so patient with me. More

Differential service Zack was pleasant and informative. The employees at this dealership are always friendly, timely, and helpful in answering any questions and excellent Zack was pleasant and informative. The employees at this dealership are always friendly, timely, and helpful in answering any questions and excellent in dealing with any service required. More

Battery replacement My battery unexpectedly died (which is always the case, right?) I was able to get the car started and took it to Acura Columbus with no appointment a My battery unexpectedly died (which is always the case, right?) I was able to get the car started and took it to Acura Columbus with no appointment at about 4:30. They got me in right away and replaced the battery quickly. I was out in under about an hour. Great service! More

Acura Columbus Experience Jon was a pleasure to work with. We hadn’t planned on necessarily buying a car that day but the process was made easy. There was no high pressure sale Jon was a pleasure to work with. We hadn’t planned on necessarily buying a car that day but the process was made easy. There was no high pressure sales and they were willing to work with us. I would recommend Jon for anyone looking to buy an Acura. More

Excellent service I recently had my car serviced at Acura Columbus and I am very pleased with every aspect of my experience. The staff was friendly and professional. B I recently had my car serviced at Acura Columbus and I am very pleased with every aspect of my experience. The staff was friendly and professional. Bi was sent a video of the work in progress and when it was finished a technician went over all the procedures and the inspection. The service was prompt, as scheduled. I highly recommend Acura Columbus for all of youbservice needs. More

Love my new MDX This is my first Acura and do not live close to any Acura dealer. I drove an hour and 45 minutes to this dealership. My daughter lives close to it bu This is my first Acura and do not live close to any Acura dealer. I drove an hour and 45 minutes to this dealership. My daughter lives close to it but I was just hoping it would be a good dealership. I was not disappointed. They were friendly and not pushy! I already new exactly what I wanted and knew that they had the color I wanted by looking on line. The whole process went smoothly. More

Great customer service - Makes you feel comfortable I had a great experience with Dave and Adam. Dave was very easy to talk to and made me feel comfortable and was extremely knowledgeable. Would recom I had a great experience with Dave and Adam. Dave was very easy to talk to and made me feel comfortable and was extremely knowledgeable. Would recommend Dave without thinking about it. I never felt like there was pressure and I honestly believe he wanted to make sure the car would meet my needs. More

Exceptional Car Buying Experience I’ve been extremely please with my Acura TLX for over 4 years, but I stopped by Acura Columbus to see if they had anything new. As I was greeted by Jo I’ve been extremely please with my Acura TLX for over 4 years, but I stopped by Acura Columbus to see if they had anything new. As I was greeted by Jon Cross, I noticed the new TLX A-Spec sitting in the showroom. After my test drive experience, and a little negotiation, I was sold. Everyone at Acura Columbus was so friendly. Jon was excellent at answering my questions, showing me the new features, and explaining my options; which made the sale go very smoothly. Mark Savage assisted on the deal, and made me feel very welcomed while I was there. Adam Hannah made the financing easy as well. Really a good experience - I am very satisfied in my purchase and how smoothly everything went. I will buy from Acura Columbus again! More

The most pleasant car - buying experience we've ever had! Francesco was awesome!!! Never did he pressure us or try to steer us into something we were not comfortable with! He was a great listener, very knowle Francesco was awesome!!! Never did he pressure us or try to steer us into something we were not comfortable with! He was a great listener, very knowledgeable, respectful of our preferences, very patient with us when teaching us the technology, and just so easy to talk to and spend time with as we worked out all of the details about our car & our financing! He far exceeded our expectations & we feel so fortunate that he was our salesman! Adam was also very knowledgeable, kind & efficient in helping us with financing. We LOVE our new RDX and are so thankful we came to your dealership for our purchase! More