Acura Columbus

Wonderful Experience!! I love working with this dealership! My husband and I bought another 2018 MDX and they were wonderful with us...showing us the different options and f I love working with this dealership! My husband and I bought another 2018 MDX and they were wonderful with us...showing us the different options and features, all the snacks and gifts...just wonderful. I get my MDX serviced there also and they do a fabulous job. More

So easy to work with! There was no sales pressure and we even financed through the dealership (My husband was very skeptical if it would benefit us to finance through Acura There was no sales pressure and we even financed through the dealership (My husband was very skeptical if it would benefit us to finance through Acura Columbus and they proved him wrong). I am in the customer service industry, and I was thoroughly impressed with the service we received. Adam was so easy to work with. Thank you! More

Really great people working here!! Great service department along with a nice waiting areas. Let you know everything before they start and are not pushy about needed repairs or concerns Great service department along with a nice waiting areas. Let you know everything before they start and are not pushy about needed repairs or concerns they present. More

Fast and it was good service I came in pre approved and thru never worked with my credit union but they made it simple and easy and the car is a good car I was in and out in no ti I came in pre approved and thru never worked with my credit union but they made it simple and easy and the car is a good car I was in and out in no time More

Finding the Perfect Car Easy Adam Hannah made the search for a car in my budget easy and enjoyable. Once I buy my next Acura vehicle I will be sure to contact Adam. Kyle Duncan m Adam Hannah made the search for a car in my budget easy and enjoyable. Once I buy my next Acura vehicle I will be sure to contact Adam. Kyle Duncan made the financing and warranty portion of the transaction quick and easy. Both Adam and Kyle were very easy to talk to in order to get the best car and deal possible. More

Excellent service Very fast, response and detailed customer service. They make sure there is no unnecessary wait for the customer. The waiting are though could be made Very fast, response and detailed customer service. They make sure there is no unnecessary wait for the customer. The waiting are though could be made more interesting! More

Things have Changed A few changes I noted: [1] The staff, instead of warm and friendly, seemed stressed and rushed, although there were few customers in the waiting area A few changes I noted: [1] The staff, instead of warm and friendly, seemed stressed and rushed, although there were few customers in the waiting area. They were still polite and professional, but in the three people with whom I interacted, they were "on script". [2] Yesterday was the first disappointment I have had at the Acura dealer in many years. I was disappointed because they had treated me "by the book". They checked my mileage and made recommendations, asking me to change my ATF fluid--but I drive a manual transmission car. I felt that they looked at the wrong car. Why didn't they check the fluid, in which case they would have seen that I didn't have an automatic transmission. [3] The prices have gone up. Yesterday, an oil change with the customary inspections, is about $50. Although it is good to have a thorough inspection for my comfort, the comfort is replaced with apprehension if I think they looked at the wrong car. I still would continue with this dealer. It is still the best for service, professionalism, and quality, but now instead of taking my car there by habit, I will be price-checking with others in the future. More

Pleased Everyone was very friendly and helpful. It was a very cold day so they couldn’t wash my car but they did vacuum it which was a big plus. Everyone was very friendly and helpful. It was a very cold day so they couldn’t wash my car but they did vacuum it which was a big plus. More

Excellent, As always! I am always very impressed by the friendliness and speed of the service here. I hesitate to buy another brand of car and walk away from the service I I am always very impressed by the friendliness and speed of the service here. I hesitate to buy another brand of car and walk away from the service I have received over the years! This is my second MDX and my husband also had an MDX. Now that our girls are in college, I am considering and RDX which will more than likely be purchased and serviced here. More

Great Experience with a Great Salesman Acura Columbus was one of the best dealerships we’ve been to. Loved the lounge, the snacks and juice for our kids (and us!), and the activity area for Acura Columbus was one of the best dealerships we’ve been to. Loved the lounge, the snacks and juice for our kids (and us!), and the activity area for children while we worked on purchasing our vehicle. Our salesman was Adam, who was very attentive, thorough, and honest. We felt he cared for us as people and not just a dollar sign. More