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Acura Columbus - Service Center

Dublin, OH

4.9
1,157 Reviews

1,157 Reviews of Acura Columbus - Service Center

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March 20, 2024

Took my car in for routine maintenance today … and as always Service Team was excellent in telling what would be done and then when completed went over completed work and answered my questions! Thank y More

by karenjcooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Acura Columbus responded

Very nice! Thank you very much. We appreciate your trust! - John Connelly Owner/Acura Columbus

March 20, 2024

Great sales department. Great service department. Have owned two Acura's, both purchased and serviced at this dealership. Awesome! More

by Jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Acura Columbus responded

Thank you very much! Very nice of you to take the time to write. We appreciate it! - John Connelly Owner/Acura Columbus

March 20, 2024

The people and service were all excellent and it’s been this way for a long time More

by Kurtgatterdam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Acura Columbus responded

You made my day - thanks! I appreciate you taking the time to write this to us. Thanks, John Connelly Owner/Acura Columbus

March 18, 2024

I really appreciate that Todd and the technicians were able to work me into the schedule for an emergency battery replacement today. Our RDX is our primary vehicle so we depend on having it in good worki More

by zpdlin
Recommend Dealer
Yes
Employees Worked With
Terry Nader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dev made sure not to turn the vehicle off as it would not restart.
Mar 19, 2024 -

Acura Columbus responded

I am so glad Todd and the team were able to help and get you back on the road! Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

March 15, 2024

Acura Columbus has fantastic support and service. Everyone is always super helpful and they go above and beyond. More

by zippers-dodge0s
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Acura Columbus responded

Very nice - thank you! We really appreciate your kind words. Thanks, John Connelly Owner/Acura Columbus

March 14, 2024

Superior customer service and the owner definitely makes a strong effort in ensuring that we're heard and taken care of. Service was quick and easy with a free car wash. No issues or complaints at all More

by NWILLIS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn Lockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technicians and guys servicing the vehicle!
Mar 14, 2024 -

Acura Columbus responded

Very nice! Thank you. We appreciate your trust! - John Connelly Owner/Acura Columbus

March 13, 2024

They took care of me immediately! I was stranded, had no appointment, but they went above and beyond to take care of my service needs because that’s the kind of people they are! Would More

by DeAnna Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Acura Columbus responded

Thanks DeAnna! Glad we could help. - John Connelly

March 13, 2024

Friendly, knowledgeable, and listened to what I had to say, and kept me informed with what was going on with my car More

by Whelsel63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Acura Columbus responded

Very nice! Thank you for taking the time to write. Made my day. Thanks, John Connelly Owner/Acura Columbus

March 12, 2024

Acura Columbus provides great service. They are thoughtful, have a nice waiting area and give a realistic time range for service More

by judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Acura Columbus responded

Giving a good time range is super important and we work on improving that all the time. Thanks for trusting us to help! - John Connelly Owner/Acura Columbus

March 11, 2024

The employees were very courteous and the service was on time and quickly completed. Very pleasant experience More

by Kulrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Acura Columbus responded

Excellent! I am glad all went well. Thanks for taking the time to write! Thanks, John Connelly Owner/Acura Columbus