Acura Of Pembroke Pines

I was able to get an a purge same day that I called. Always fast and excellent service . It’s always a pleasure at Acura . Always fast and excellent service . It’s always a pleasure at Acura . More

Terry Lawrence has been our sales consultant for the last 4 leases. He is an asset to your company - he makes us feel welcome, like a family! Excellent customer service skills! 4 leases. He is an asset to your company - he makes us feel welcome, like a family! Excellent customer service skills! More

Overall a great experience. Karl showed me respect throughout the entire transaction and explained all car features thoroughly in order for me to make an informed decision. Sam sent me a video of the throughout the entire transaction and explained all car features thoroughly in order for me to make an informed decision. Sam sent me a video of the car which is what brought me in to the dealership. More

Great experience . I dealt with Ryan Reeves and Rodney, purchasing a vehicle was seamless. Will be make another purchase at Acura of Pembroke Pines in the immediate future. purchasing a vehicle was seamless. Will be make another purchase at Acura of Pembroke Pines in the immediate future. More

Always pleasure to go in for my service. Lots of open areas to sit and hang out while I wait. Jordan provides excellent customer service as always! I really appreciate the periodic updates as well. areas to sit and hang out while I wait. Jordan provides excellent customer service as always! I really appreciate the periodic updates as well. More

my plan included coverage for tire repair and replacement, I called for service and it was done with in 4 hrs, first sevice had to be upgrades with a tow service to Acura of Pembroke Pines, my ca replacement, I called for service and it was done with in 4 hrs, first sevice had to be upgrades with a tow service to Acura of Pembroke Pines, my car was ready and running next day with a new tire, 0 cost to me More

The service was good up until I picked up the car and left the dealership. I immediately noticed a weird feel on the tire in the passenger side. I thought that maybe it was me, but once I got on the ex left the dealership. I immediately noticed a weird feel on the tire in the passenger side. I thought that maybe it was me, but once I got on the expressway, I felt it more. I immediately called Marco Pinto (Service Person). He told me to bring the car back. I went back and explained to him the issue. He came out, checked the tire and told me I had a nail stuck in the tire and it had gone through so the tire had to be replaced. Prognosis: $218+tax. I was in shock and explained to him the car was fine when I dropped it off for service and this nail must have been picked up here as I had just picked it up. He told me there was no proof of that and that they had checked all the tires and they were fine. Basically, it was my word against his. He told me he was sorry but I would have to pay for the new tire as they were not responsible. I paid for the new tire and left the dealership feeling robbed, angry, and so disappointed. After 6 years of being a loyal customer, I am planning to never lease an Acura car again or at least never visit this leadership. You just lost a customer More

Acura of Pembroke Pines it is not a car dealer. They are part of our family for years. It is the place where you know they care and they will do the best for you. Giovanni is the best person to work with wh part of our family for years. It is the place where you know they care and they will do the best for you. Giovanni is the best person to work with when you are getting a car! If you are going to buy a car do not look anywhere else! Camilo it is so honest and he will do his best and more to make sure what you get it is on Your budget! Thank you Giovanni and Camilo for care and allow me to be part of Acura of Pembroke Pines family More

So far, so good. Jean kept me informed regarding the diagnostics and the vehicle at this point is running well. Quite a bit of servicing was done and kudos to Jean, my Service Advisor. diagnostics and the vehicle at this point is running well. Quite a bit of servicing was done and kudos to Jean, my Service Advisor. More

Aa always ... amazing service! My service representative Marcos always has my back and takes care of all my service needs in a timely manner. He is very professional and kind. Marcos always has my back and takes care of all my service needs in a timely manner. He is very professional and kind. More