Acura Of Pembroke Pines

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Great Team! Mr Reeves in Sales and Jean in Service are excellent! They take care in what they do and how they assist their customers excellent! They take care in what they do and how they assist their customers More

Mike Duggan and the entire team at Acura are amazing!!! They know exactly what will fit my budget and make sure that they offer me the most recent incentives. Not to mention Jean in the service department, They know exactly what will fit my budget and make sure that they offer me the most recent incentives. Not to mention Jean in the service department, he is always professional, courteous and kind. I never feel pressured to purchase or feel as if I am being over-sold. More

Michael was Fantastic. I was out of state while looking a car online. And he made this the easiest purchase ever, and I love how They all work as a team. I will be sure to Recommend all my friends & Family t car online. And he made this the easiest purchase ever, and I love how They all work as a team. I will be sure to Recommend all my friends & Family to come to Acura Pembroke Pines. Thank you Michael Duggan! More

Great experience with Acura of Pembroke Pines! Very happy with my new lease, didn't think it could happen but they made it all possible! with my new lease, didn't think it could happen but they made it all possible! More

I was contacted by Acura of Pembroke Pines for an early trade in on a lease for a new 2021 RDX. We were not planning to do an early trade-in but decided to proceed with the deal. Because we were not plan trade in on a lease for a new 2021 RDX. We were not planning to do an early trade-in but decided to proceed with the deal. Because we were not planning on the early trade-in, we had already prepaid $1211 on the previous lease. I questioned Samas Nelson, the Sales Manager, about the prepaid lease payments, which I documented with an email, and he assured me the prepaid payments would be refunded. He did this verbally and unfortunately; I did not have written documentation. Because the 2019 was low mileage and very clean, Acura of Pembroke Pines decided to purchase the car. The purchase price as given by Acura Financial was $25,780 including the additional $1211 in prepaid lease payments. The real purchase price as per Acura Financial was $26,991 without the additional lease payments. The only way Acura Financial would reimburse us, was if the dealership purchased the car for $26,991. Samas Nelson denied saying the prepaid payments would be returned as a part of the deal. The result was that Acura of Pembroke Pines kept $1211 of our money that Samas Nelson verbally said would be refunded to us. Although Theresa Perrier, the sales person, was very helpful in the process, she denied having any knowledge of the financial aspect of the deal. More

The service department didn’t top fluids as the service representative recommended they would. There was no coolant or windshield wiper fluid in the tank and the Acura report gave a false reading and said representative recommended they would. There was no coolant or windshield wiper fluid in the tank and the Acura report gave a false reading and said everything was good (green) More

Marco was super, great fast service, Service was very professional and timely. I made appointment in advance, my car was taken on time and returned with in agreed time professional and timely. I made appointment in advance, my car was taken on time and returned with in agreed time More

Mike Chan, Andres Perez and Andre were all awesome from setting me up with great service to providing me with a beautiful loaner car. Communication was great by all parties involved. setting me up with great service to providing me with a beautiful loaner car. Communication was great by all parties involved. More

MR. GIOVANNI VARGAS AND DAVID GOMEZ PROVIDED ABOVE AND BEYOND EXCELLENT SERVICE, WOULD RECOMMED THIS DEALER TO FUTURE BUYERS. KEEP UP THE GOOD WORK AND TAKE CARE! BEYOND EXCELLENT SERVICE, WOULD RECOMMED THIS DEALER TO FUTURE BUYERS. KEEP UP THE GOOD WORK AND TAKE CARE! More