Acura Of Pembroke Pines

I bought the vehicle on April 23rd, 2024. The vehicle came with a Transfer Case issue. I tried to reach the dealer 3 or 4 times to try to work on it but never heard back from them. When I spo The vehicle came with a Transfer Case issue. I tried to reach the dealer 3 or 4 times to try to work on it but never heard back from them. When I spoke with the sales rep, he kept saying they were waiting for a loaner to be able to check the car. Never got back to me though. More

It was one of the best experience I’ve ever had when it comes to purchasing a car thanks, David comes to purchasing a car thanks, David More

Great Service,Thanks to the Service Advisor Mr Jean Louis and his Service Team for a Job well done,very Clean and Friendly environment,Great Dealership. and his Service Team for a Job well done,very Clean and Friendly environment,Great Dealership. More

Was really expecting the "dealer drill" with back & forth negotiations between sales and management (as I've experienced in Mazda and another Acura dealerships), tucked away high "unexpected" fees in the fin negotiations between sales and management (as I've experienced in Mazda and another Acura dealerships), tucked away high "unexpected" fees in the final sales document (as I've seen in another Acura dealership) and the "hard sell" at closing at a price point you didn't want to go to. Acura at Pembroke Pines was the absolute opposite. Friendly (not the "plastic kind"), honest, straight forward and an easy to work with team. I'm an "educated consumer", and their prices are where they should be at "the get go" and if needed they will try to work with you to make it happen with NO high-pressure sales tactics. Incredibly, they also had my certified vehicle worked on and prepared with "detailing", new brakes, tires, oil, filters, etc. the next day w/o my asking for that timetable.... and there was no debate about leaving "wear & tear" items not covered under the warrantee unchanged bc they would last the two years. They just changed it and gave me the equivalent of a "new" car. Shout out to Sean Bradford in sales and Scott Ticker in management, the two of whom I spent most of my time with for being so incredibly nice and making the journey easy and pleasant. In addition, Jorge in Finance was very pleasant and easy to work. More

I had an excellent experience at Acura Pembroke Pines. The process was quick and easy, and the customer service was outstanding. The staff were very kind and accommodating, making the entire experience sm The process was quick and easy, and the customer service was outstanding. The staff were very kind and accommodating, making the entire experience smooth and enjoyable. I look forward to staying a part of the Acura family for many years to come. Highly recommended! Thank you Grant and the finance department. More

At Acura of Pembroke Pines you’re not just a customer, you’re not just a client, you’re not just a guest, at Acura of Pembroke Pines you are family! They will treat you like on of their own and give you t you’re not just a client, you’re not just a guest, at Acura of Pembroke Pines you are family! They will treat you like on of their own and give you the best service that you deserve. I am happy to be a part of the family of Acura of Pembroke Pines. Many thanks to Andrea and Sean. More

Between Miguel, Geo, and George they made the buying process super friendly and easy! AMAZING customers service! HIGHLY RECOMMENDED!! process super friendly and easy! AMAZING customers service! HIGHLY RECOMMENDED!! More

Dealership was very welcoming and Team was very informative and helpful Shoutout to David Campbell and Jorge Ramirez best duo.. looking forward to future deals. informative and helpful Shoutout to David Campbell and Jorge Ramirez best duo.. looking forward to future deals. More

The best dealership that I ever dealt with they were kind they were considerate they know what I wanted and they gave me exactly what I wanted. Thanks so much. they were considerate they know what I wanted and they gave me exactly what I wanted. Thanks so much. More

Rayon provides world class customer service. I appreciate his attention to detail and advice for my vehicle services. I appreciate his attention to detail and advice for my vehicle services. More