Acura of Berlin
Berlin, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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The dealership was very clean and had plenty of inventory. Raj, my sales rep, was extremely knowledgeable, professional, polite, understanding, helpful and not pushy. Jess, the finance manager, w inventory. Raj, my sales rep, was extremely knowledgeable, professional, polite, understanding, helpful and not pushy. Jess, the finance manager, was terrific as well. More
The dealership was gorgeous inside and all staff were friendly and personable. They made you seem like you matter. Raj was beyond helpful, nice, and not pushy. I got the car of my dreams ! friendly and personable. They made you seem like you matter. Raj was beyond helpful, nice, and not pushy. I got the car of my dreams ! More
My parents bought a car from Jim last year, and after hearing what a great experience they had with him, I knew I would reach out when I was ready to buy a car. When I finally met Jim this year, it felt hearing what a great experience they had with him, I knew I would reach out when I was ready to buy a car. When I finally met Jim this year, it felt like I had known him forever. He was incredibly welcoming and friendly, and he really took his time to make sure I got exactly what I wanted. He made the entire process smooth and stress-free, and I never felt pressured at any point. I truly appreciate how attentive and patient he was throughout. I would highly recommend working with Jim if you’re in the market for a car—you’ll be in great hands! More
Kevin and Jessica were fantastic! They made the whole car-buying process smooth, no-pressure, and super helpful. Answered every question patiently and got me a great deal. Highly reco They made the whole car-buying process smooth, no-pressure, and super helpful. Answered every question patiently and got me a great deal. Highly recommend working with them, best experience I’ve had at a dealership! More
Raj was awesome! Very knowledgable and friendly,him and Brandon got me a great deal on my MDX. Very knowledgable and friendly,him and Brandon got me a great deal on my MDX. More
Could not have had a more seamless sale. Excellent communications, excellent preparedness, excellent care with my husband who took ill on pick up day and certainly added more than 1 extra s Excellent communications, excellent preparedness, excellent care with my husband who took ill on pick up day and certainly added more than 1 extra services. My salesperson Kevin was a#1 even helping to set up my dashboard. I highly recommend this dealership. More
Very professional, helpful and knowledgeable. Pleasure to do business there. Will definitely return in the near future Pleasure to do business there. Will definitely return in the near future More
Wow! 🤩 Jim Pompei is one of the best of a person I have ever met! My family has been looking for a new/newer car. Well, luck was on our side when we wa 🤩 Jim Pompei is one of the best of a person I have ever met! My family has been looking for a new/newer car. Well, luck was on our side when we walked into Acura of Berlin. Jim, is just completely amazing! His salesmanship/representation of Acura of Berlin is top notch. He’s got the best of vibes. The moment you meet him & he speaks- you just know you have someone who will be going up to bat for you. What a delight to have Jim to work with. His knowledge is impressive. We learned so much. Jim left not a one detail out. If we had a question, he had the answer.-& Instantly….with no delay or hesitation. With Jim, we found a beautiful car. We simply Love it. Ooh! Is it GORGEOUS, smooth & a comfortable ride. Not a negative to be said. No doubt meeting Jim really was a perfect day. Showing us the exact car we needed. Introducing us to the wonderful Acura of Berlin team.. We saw the way they all worked so well together. It was a no brainer! We found our car. We found our teammate & team. Jim you are impeccable. It’s such a comfort to know that there was no guesswork with you. FINALLY!! A real person. Understanding,listens,not pushy. You worked to the tenth degree, along with part of your devoted team of associates. (a couple to mention are Brandon & Tom). Thank you for being by our side every step of the way. We have our dream car. Smiles all around. You made what could be a difficult experience, so positive. There is no other dealership we will ever visit. Future cars? We will be here- with Jim Pompei!! More






