Acura of Berlin

Jim understood exactly what I was looking for and delivered. Amazing customer experience. Thank you! delivered. Amazing customer experience. Thank you! More

The service department is very friendly, helpful and so accommodating to me over the years. I have been a customer to Acura Berlin for over 6 years and it is also conveniently close to my house! Win win. accommodating to me over the years. I have been a customer to Acura Berlin for over 6 years and it is also conveniently close to my house! Win win. More

I recently purchased my vehicle from this dealership and have also returned for several services, and each experience has been outstanding. The service team is extremely knowledgeable, professional, and con have also returned for several services, and each experience has been outstanding. The service team is extremely knowledgeable, professional, and consistently goes above and beyond to provide excellent customer care. I especially want to recognize Jonathan Roath for his exceptional professionalism and attention to detail. He takes the time to explain everything clearly, ensures the work is done right, and truly makes you feel valued as a customer. It’s refreshing to work with a service department you can genuinely trust. I highly recommend this dealership and their service team to anyone looking for reliable, top-notch service. More

It's was a good experience. The staff walked me through the process The staff was friendly The staff walked me through the process The staff was friendly More

My daugter recently perchased a used rdx. Jennifer made the buying process very easy. She found the right vehicle for her needs. The price and mileage fit my daughters budget. Her original Jennifer made the buying process very easy. She found the right vehicle for her needs. The price and mileage fit my daughters budget. Her original car was totally shot. She needed vehicle asap and had no vehicle to trade in. she did a great job and made a really stress free buying experience! thanks again. More

The dealership was very eager to find the right car for me and make a good deal. me and make a good deal. More

Purchase experience was good. Service part a 1 due to the fact we had a small problem with the cap installed on positive terminal of battery. No one there was able to help. Insist Service part a 1 due to the fact we had a small problem with the cap installed on positive terminal of battery. No one there was able to help. Insisted we needed to go back . This was a simple problem. We called another Acura dealership and they helped right away. Problem solved. Right on the floor at Berlin dealership was our same vehicle, they could have opened the hood and explained what to do! More

Amazing experience! The team was very helpful, patient, and honest. They answered all my questions and made sure I was comfortable with my purchase. I’m extremely happy The team was very helpful, patient, and honest. They answered all my questions and made sure I was comfortable with my purchase. I’m extremely happy with my new car. Thank you for such great service! More

The staff was professional and responsive, and the process was straightforward overall. Communication was clear, and my questions were answered in a timely manner. process was straightforward overall. Communication was clear, and my questions were answered in a timely manner. More

Jonathan did an amazing job of correcting an issue I was having with the infotainment center needing an update on a brand new car. He spent several days fixing the problem and he kept me informed of the pro having with the infotainment center needing an update on a brand new car. He spent several days fixing the problem and he kept me informed of the progress each day. Jonathan knows what customer service is all about and shows that professionalism to everyone. More