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Acura of Berlin
Berlin, CT
1,150 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,150 reviews
February 09, 2025
Acura Berlin is my dealer for my cars services. I have been with them about 15 yrs. Very reliable dealer. Johnathan is a super service consultant. Very professional, promptly and knowledgeable. I h I have been with them about 15 yrs. Very reliable dealer. Johnathan is a super service consultant. Very professional, promptly and knowledgeable. I had him the last few times and very satisfied with him. Never late in his promising and the work completed as promised. Thank you and keep up the good work! More
by tina le
Verified CustomerEmployees Worked With
February 09, 2025
Brian was courteous, friendly, called and explained the issues, and the fixes. He's an asset to the dealership. issues, and the fixes. He's an asset to the dealership. More
by MICHELLE99
Employees Worked With
February 06, 2025
I felt anxious about making such a large purchase. Leo made the process easier. He was friendly and polite. The overall experience was great! Leo made the process easier. He was friendly and polite. The overall experience was great! More
by PROCHELEAU8
Employees Worked With
January 31, 2025
There was little waiting for my service appt. ,and my service was completed in a timely manner. Overall a pleasant experience. ,and my service was completed in a timely manner. Overall a pleasant experience. More
by Keithbacon1
Employees Worked With
Other Employees :
Claudia Dijmarescu
January 31, 2025
They handled my car very well and informed me on more information about my car I did not know information about my car I did not know More
by JACKCLANCY
January 31, 2025
Dealer completed both recalls on MDX without difficulty and were very professional. Very easy process. and were very professional. Very easy process. More
by Pctrovato
Employees Worked With
January 28, 2025
I was very happy with the service and people working around my car Thank you very much around my car Thank you very much More
by ALICJA.LENIART
January 27, 2025
The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin. and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin. More
by Claudelf04
Employees Worked With
Other Employees :
Claudia Dijmarescu
January 24, 2025
They did a Good job. Very clean place and very professional - answered my questions-appreciate- thanks Very clean place and very professional - answered my questions-appreciate- thanks More
by marciesudol
Employees Worked With
January 24, 2025
Great sales - Jim Pompei - thank you for your professionalism and for a great car. I had a top rate experience with Jim and the staff at Acura of Berlin. The service department is very impressi professionalism and for a great car. I had a top rate experience with Jim and the staff at Acura of Berlin. The service department is very impressive and knowledgeable. Also very easy to talk to and deal with . I am happy to recommend them to friends and family. Thank you again!!! Keep up the good work. More
by David
