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Acura of Berlin
Berlin, CT
1,117 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,117 reviews
November 09, 2024
All personnel there are very pleasant and helpful. I believe it is a very honest organization I believe it is a very honest organization More
by JOBRIEN10
Verified Customer
November 08, 2024
Keith is wonderful to work with! He treats your car as his own! You can trust him and the mechanics to do the right thing when it comes to your Acura! He treats your car as his own! You can trust him and the mechanics to do the right thing when it comes to your Acura! More
by RONPAC31
November 08, 2024
Excellent experience because of our salesperson Jim Pompei. He was very busy with other customers when we first met him but he was able to juggle everyone and still paid attention to us. Pompei. He was very busy with other customers when we first met him but he was able to juggle everyone and still paid attention to us. More
by KEVIN.WEIR
Employees Worked With
November 08, 2024
This was my first visit to Acura of Berlin. I have been a Acura customer for over 15 years. My experience at this office was very smooth and all of a success. I entered with questions and left I have been a Acura customer for over 15 years. My experience at this office was very smooth and all of a success. I entered with questions and left with a new lease. My salesman was Adam. He was very knowledgeable and answered all of my questions and concerns. I did not feel pressured or pushed. He is he guy to go to. More
by MISSSHY19
Employees Worked With
Adam Leach
November 08, 2024
Easy time dealing with Claudia from start to finish. Transparent pricing. Very clean cars and good warranty Transparent pricing. Very clean cars and good warranty More
by RYANSIR64
November 08, 2024
Very Good service. Friendly people’s .I’m will come back and highly recommended . So please for these service. Friendly people’s .I’m will come back and highly recommended . So please for these service. More
by sonnguyen8
Employees Worked With
November 08, 2024
I did enjoy salesman leonard. Although he states started recently seems to enough what he does. Was very helpful. Although he states started recently seems to enough what he does. Was very helpful. More
by Maria116371
November 08, 2024
Acura of Berlin has helped me quickly twice in just one month as I experienced two unexpected repairs. Communication is great! Customers feel welcome and heard! month as I experienced two unexpected repairs. Communication is great! Customers feel welcome and heard! More
by Murph51426
Employees Worked With
November 06, 2024
James knew the assignment! He listened to my request and knew when I wasn’t happy. James is quite the character extremely friendly, funny, genuine guy who you can tell takes pr He listened to my request and knew when I wasn’t happy. James is quite the character extremely friendly, funny, genuine guy who you can tell takes pride in what he does. Customer service rating is an A+ for me! More
by Lily
Employees Worked With
November 06, 2024
Staff was very friendly and the atmosphere was very welcoming. The sales person was very knowledgeable . . welcoming. The sales person was very knowledgeable . . More
by IRENE.MURPHY
