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Acura of Berlin
Berlin, CT
1,422 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,422 reviews
July 26, 2025
We had rewarding visit with the folks at Acura of Berlin. Jim Pompei is a top notch sales representative who provided us with thorough information on a variety of MDXs to choose from: new, off-lease and used Jim Pompei is a top notch sales representative who provided us with thorough information on a variety of MDXs to choose from: new, off-lease and used. Vehicle pricing was competitive with other dealers. What sealed the deal was their very fair trade-in offer for our nine year old car with transmission issues! We were honest with them and they were honest with us! We highly recommend Acura of Berlin. More
by JHEFFERNAN107
July 26, 2025
This dealership is amazing- i stay because of years of history with Keith Davis. Honest, dependable, fair, on time. A win for car servicing history with Keith Davis. Honest, dependable, fair, on time. A win for car servicing More
by Deb
Verified CustomerJuly 26, 2025
What an AMAZING experience! Leo was very knowledgeable and guided us in the direction of our dream vehicle! Best dealership and 5 star customer service! Leo was very knowledgeable and guided us in the direction of our dream vehicle! Best dealership and 5 star customer service! More
by Shapiro468
Employees Worked With
Leo Pascual
July 26, 2025
Professional yet relaxed team. Despite a few hiccups on my end, James, Lucius and Tom patiently worked with me through it. And I drove off with my beautiful 2024 Acura MDX! Despite a few hiccups on my end, James, Lucius and Tom patiently worked with me through it. And I drove off with my beautiful 2024 Acura MDX! More
by Annette
July 24, 2025
The staff was great to work with, they made it a wonderful car buying experience. We can't say enough good things about our salesman Jim Pompei and Purchase Manager Tom Suchojad. Would definitely re wonderful car buying experience. We can't say enough good things about our salesman Jim Pompei and Purchase Manager Tom Suchojad. Would definitely recommend to others. More
by PAUL
July 21, 2025
I can’t say enough great things about our recent car buying experience! From start to finish, our salesperson (Kevin Garcia) went above and beyond to make this a truly memorable moment. The purchase wa buying experience! From start to finish, our salesperson (Kevin Garcia) went above and beyond to make this a truly memorable moment. The purchase was a surprise gift for my wife, and thanks to the care and attention to detail, everything went perfectly. The entire process went smooth and stress free, which is rare when buying a car. What truly stood out were the little details that made the moment my wife saw her new car absolutely priceless. Her reaction was everything I hoped for and it wouldn’t have been the same without the thoughtful presentation and seamless coordination Thank you Kevin Garcia . Highly recommend! More
by Angel
Employees Worked With
July 18, 2025
Received exceptional customer service. Staff is friendly, knowledgeable, informative and efficient, consistently! Experienced no problems. Staff is friendly, knowledgeable, informative and efficient, consistently! Experienced no problems. More
by DWRIGHT110
Employees Worked With
Other Employees :
Making sure this is the Matthew at check out. He’s great.
July 12, 2025
Very professional. Eric Diaz was very attention to detail in research of the right vehicle. Leo Pascual walk through was very thorough in review of all the processing o Eric Diaz was very attention to detail in research of the right vehicle. Leo Pascual walk through was very thorough in review of all the processing of the purchase. Tom was clear and direct with the finance details. Overall a great experience. More
by JGUZ247
Employees Worked With
Other Employees :
Lucius Ulett, Tom Suchojad, Leo Pascual
July 12, 2025
Excellent attitude and service. Everyone in the dealership attentive. Any questions you have they are willing to help you out. My favorite dealership Acura of Berlin turnpike. Everyone in the dealership attentive. Any questions you have they are willing to help you out. My favorite dealership Acura of Berlin turnpike. More
by clydeshelton1981
July 11, 2025
Everyone at Acura of Berlin was AMAZING! Our purchase of a new ADX was smooth and seamless! Thank you to Kevin, Christian and Tom! Our purchase of a new ADX was smooth and seamless! Thank you to Kevin, Christian and Tom! More
by RACHN12
