Acura of Orange Park
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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DO NOT BUY HERE! We were in the process of purchasing a vehicle from this company from out of state. They informed us that the vehicle had just been shipped to anothe We were in the process of purchasing a vehicle from this company from out of state. They informed us that the vehicle had just been shipped to another one of their locations, but said it was still in transit and could be brought back. Based on that, they had us send over personal information including our driver’s licenses and go through a ton of information and details pertaining to the sale, and requested a $1,000 deposit to hold the vehicle. ONLY AFTER taking the deposit, they then told us they were unable to get the vehicle back, even though it was still in transit and they had already confirmed it wouldn’t be an issue as the transit truck would just bring it back. We had already gone through all the effort on our end and even passed on another vehicle we were considering because we believed this one was secured as that is what the deposit is for. They canceled the sale and were directed to management. Management has completely ignored us. NOT GOT BACK TO US WITH EVEN A SIGLE WORD FOR DAYS! At this point, it’s hard to understand what the purpose of a deposit is if it doesn’t actually hold the vehicle and the dealership can simply back out without any accountability after taking all our personal info and money. GO SOMEWHERE ELSE or you will regret it More
The negotiations were easily done over the phone and the closing was flawless. It was a very pleasant experience. closing was flawless. It was a very pleasant experience. More
I am writing this to formally recognize the outstanding service we received from the Finance Director, Bachir Atallah, during our recent purchase of two vehicles. From start to finish, Bachir demonstrated service we received from the Finance Director, Bachir Atallah, during our recent purchase of two vehicles. From start to finish, Bachir demonstrated an exceptional level of professionalism and expertise. Buying two cars at once can be a complex and stressful process, but he made everything seamless and transparent. His attention to detail, patience in explaining our financing options, and genuine care for our needs truly set him apart. It is rare to find such a high level of dedication and "Excellent Service" in the industry. Bachir’s "Excellent Treatment" made us feel valued as customers and confident in our decision to choose Acura Orange Park. We are thrilled with our new vehicles and deeply appreciative of the smooth experience Bachir provided. He is a tremendous asset to your team, and we will certainly recommend your dealership to our friends and family because of him. More
Customer Service is horrible. The worst I have seen at a dealership. Their focus is not on the customer just on getting a sale. Salesman don’t know the features on cars they are t The worst I have seen at a dealership. Their focus is not on the customer just on getting a sale. Salesman don’t know the features on cars they are trying to sale at all. Just horrible. More
We have always experienced exceptional service from the sales department to the service department. We are extremely happy and recommend Acura of Orange Park to our family and friends. sales department to the service department. We are extremely happy and recommend Acura of Orange Park to our family and friends. More
Always responsive. Specials periodically that save you a few bucks. Generally a smooth and seamless process. Specials periodically that save you a few bucks. Generally a smooth and seamless process. More

