Acura of Orange Park
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 327 reviews
Andersen was an excellent representative. He ensured I was brought in for service right away, clearly explained the process and expected completion time, and kept me updated throughout. He ar He ensured I was brought in for service right away, clearly explained the process and expected completion time, and kept me updated throughout. He arranged a loaner vehicle during the service and made sure everything was covered under warranty. He wasn’t pushy about additional services, but was thorough in explaining any recommendations. Highly recommend this dealership for service. More
Hanania Acura is the best dealership I've ever visited. Latasha, my sales person, was nothing short of AWESOME. She was professional, yet courteous and very personable. She was also very knowledgeable a Latasha, my sales person, was nothing short of AWESOME. She was professional, yet courteous and very personable. She was also very knowledgeable about the vehicle I purchased. Bashir, the finance guy, was awesome as well although I brought my own money. The sales manager and others came over, chatted with me, and congratulated me on the purchase. My experience was excellent overall. I'd certainly recommend Hanania to anyone looking for Acura's and other high end luxury brands such as Mercedes, McClaren, BMW, and others. More
The sales associate was very helpful and friendly. He accommodated my 4-year old sons needs very well during the visit He accommodated my 4-year old sons needs very well during the visit More
The customer service representative was excellent. He satisfied each of my requests. He also proactively offered alternatives if the my request could not be taken care of immediately. He satisfied each of my requests. He also proactively offered alternatives if the my request could not be taken care of immediately. More
Great experience with salesman Andrew, GM Nadi and finance Ian. Listened to what I was looking for and kept in my price range. Did not try to oversell but gave me all options. finance Ian. Listened to what I was looking for and kept in my price range. Did not try to oversell but gave me all options. More
Acura of Orange Park is the best! I’m satisfied with every visit and the customer service is superb! I’m satisfied with every visit and the customer service is superb! More
DO NOT DO BUSINESS HERE! !!!!! This is the old fashioned sleazy disgusting car dealership you think of as a good reason dealerships will be a thing of the past soon. But th !!!!! This is the old fashioned sleazy disgusting car dealership you think of as a good reason dealerships will be a thing of the past soon. But this dealership is especially deceptive. The advertised price is completely false, misleading and does not reflect what they actually intend to sell the vehicle for. They have Integra listed online for $32,795. After contacting and texting with the sales associate a manager got me an out the door price of $44,358 🤣🤣🤣 I’m attaching screenshots and you can see on the ad on Autotrader and on the sales sheet from the manager the stock numbers match. So it’s definitely the same car. That’s over 35% more than they are advertising!!!!!! It’s comical. I have all the texts and emails from the manager and the sales person if they try to lie their way out of this. I would not trust the prices advertised here and would strongly recommend avoiding this seller. Let me guess, some sort of “manager” is going to reply to this and say “oh we’re sorry you’re not satisfied please email us or call us so we can make this right blah blah blah.” DO NOT DO BUSINESS HERE!!!!!! More
This dealership by far is one of the worst dealerships I have bought from. Worst than duval ford, and that is saying a lot. Upon buying a vehicle I agreed to purchase a car in return for some things being f have bought from. Worst than duval ford, and that is saying a lot. Upon buying a vehicle I agreed to purchase a car in return for some things being fixed. The salesman Kyle let me know that I was to contact him if I ever need anything or have any issues. Upon contacting him for the agreed issue to be fixed, he ignored me, lied to me, fabricated things I said (when I have proof) and told me things were being handled even tho that was not the case. Once I was finally able to get them to hold up their end of the contract a multitude of issues arise. First drop off…they just fixed the recalls (missing two of the issues it was even there for) I could’ve done the recalls myself. The second drop off that was suppose to be a 48 hr job (according to Kyle who isn’t truthful) turned into a week+. The issue had been repaired, but it was repaired horrendously with things warped and they bent/broke my license plate and frame. Once we spoke about the issue the salesman Kyle proceeded to talk crap and ultimately degrade us for point out every little issue….i am sorry I just spent $40,000+ on a vehicle that has come back with more issues that it originally had? I highly recommend not wasting your time with this horrendous and unprofessional dealership. There cars are nice but that does mean a thing when you end up with a more busted car than before. I will say the man in the service department Deter who has been helping us has done nothing but try to figure out the issues and keep me informed. I am grateful for him and he has done everything he could. However, the rest of the people aren’t great. More
As an Acura customer for 27 years, this was my first purchase from Acura of Orange Park. Tyler was a pleasure to work with knowledgeable, attentive, and on top of everything from start to finish. Overal purchase from Acura of Orange Park. Tyler was a pleasure to work with knowledgeable, attentive, and on top of everything from start to finish. Overall, a great experience! More



