Acura of Orange Park
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 318 reviews
As an Acura customer for 27 years, this was my first purchase from Acura of Orange Park. Tyler was a pleasure to work with knowledgeable, attentive, and on top of everything from start to finish. Overal purchase from Acura of Orange Park. Tyler was a pleasure to work with knowledgeable, attentive, and on top of everything from start to finish. Overall, a great experience! More
My service adviser Joshua was great, he addressed all my concerns very professionally and in a timely manner. Joshua is a highly knowledgeable employee and should be recognized as a true credit to the comp concerns very professionally and in a timely manner. Joshua is a highly knowledgeable employee and should be recognized as a true credit to the company. More
My service advisor Joshua was fantastic. He kept me informed about my vehicle while being serviced. He also kept me up to date regarding my maintenance warranty as well. My appointment start He kept me informed about my vehicle while being serviced. He also kept me up to date regarding my maintenance warranty as well. My appointment started on time as well. More
Service was very efficient and the staff were very professional and friendly. Definitely would recommend professional and friendly. Definitely would recommend More
Best experience I have had purchasing a new car the whole crew was amazing thank you crew was amazing thank you More
Angel at Hanania Acura at Orange Park was amazing and made the buying process smooth. Thank you Acura for working with me and letting me purchase one of the best vehicles I've ever owned. made the buying process smooth. Thank you Acura for working with me and letting me purchase one of the best vehicles I've ever owned. More
I want to take a moment to recognize and praise Jacob Thrift for his outstanding professionalism, patience, and the time he took to listen to my wife and me with full attentiveness. We brought in our Thrift for his outstanding professionalism, patience, and the time he took to listen to my wife and me with full attentiveness. We brought in our certified pre-owned 2022 Acura MDX due to ongoing audio disruptions from the infotainment system; at times the audio would cut out completely, and the screen would even shut off altogether. Jacob not only listened carefully to our concerns but also ensured every detail was accurately relayed to the technician, including the video we had captured showing the issue as it occurred. This level of attention to detail and Jacob’s commitment to fully communicating our experience directly resulted in the problem being completely resolved. It is truly refreshing to experience this kind of customer service; not only from a dealership but from someone as professional and dedicated as Jacob. It speaks volumes about the effort Acura of Orange Park puts into selecting team members who genuinely care about their customers. Thank you again, Jacob, for turning what could have been a frustrating experience into a positive and reassuring one. More
The Dealership in general is a terrible place to do business with and should be truly skipped over. What’s even worse is the threatening behavior of the GM Nadi Malek. If you complain about this person business with and should be truly skipped over. What’s even worse is the threatening behavior of the GM Nadi Malek. If you complain about this person, he will instantly go to the race card and play the victim. Nadi Malek called me 6 times within 30 seconds of leaving the dealership and left a message that was completely unprofessional. After the 6th call he was blocked and Nadi decided to try to call from a different number, again that number was blocked. Then Nadi decided texting would be a good idea and decided to threaten myself and my family with lawyers as he harassed us constantly. Mr. Nadi, it is absolutely absurd and rude to do what you did and you have been reported. Your threats are heard and disgusting. Now to get to the actual dealership itself, we went there again to look at a ZDX, we never got to touch it, drive it, hear about it, or anything else. We where thrown numbers which where insane to say the least and when trying to leave we where followed to our truck by numerous sales people including the sales manager. This place seems pretty insane to work with and seeing the ratings of 1.3 on BBB and the hundreds of 1 star reviews, I am glad we will never do business here. It’s an unsafe place to conduct business with. More



