Acura of Peoria

I have never experienced such great customer service when purchasing a vehicle. My husband and I were very happy with the service we received and the quickness of getting what we were looking for. We were in purchasing a vehicle. My husband and I were very happy with the service we received and the quickness of getting what we were looking for. We were in the dealership by noon on Sunday and picked out the vehicle and were out driving out by 3 pm . Thank you Alex Gonzalez and Brian Peters ! More

I've worked with many dealerships through my years. This dealership is busy, so be prepared to stay on top of what you want. However, if you want honest service and transparency, the best price, and ad This dealership is busy, so be prepared to stay on top of what you want. However, if you want honest service and transparency, the best price, and added value this is your dealership in Phoenix metro. Alex understood my need for getting a car quickly and came into the dealership on his day off to put it all together. When I first stopped in, I test drove the car I purchased within 5 minutes of arriving. I've driven Acura's for years, so I just needed to make sure the car met my expectations. I spoke with one or two people at each Acura dealership in the valley but no one can stand up to the experience at Acura of Peoria. These folks are like friends and will work through any situation like it was, well - just their responsibility. While I would highly recommend working with Alex; I didn't have a bad experience with anyone I spoke with. Just know they control the Acura market in the metro area - so everyone is super busy. However, I didn't come upon an unkind or unpleasant person throughout my transaction. I explained that I don't spend more than 30 minutes in a dealership and won't play the games that many dealerships like to play. Alex heard every word and expedited everything. I would highly recommend Acura of Peoria and would bypass the others if you know what you want. Then, you get the surprises at the end; they will wash/vacuum your car for free anytime while you own it and the first oil change service is on them. This is clearly a dealership that is respectful and considerate. Ownership and management have to be admired. Plus, this is the only dealership that didn't have negative statement about their competitors. They only speak of their merits. I'd be very surprised if you didn't have the same experience! More

Stopped by to look at an MDX we saw as were driving by. Was immediately approached by a younger looking sales person. I was very upfront and told him I was just starting to look and wasn't buying right awa Was immediately approached by a younger looking sales person. I was very upfront and told him I was just starting to look and wasn't buying right away. But he said he had some to show us so we let him walk us around for a few. Their cars seemed a little overpriced so I asked him if he had anything better, he said "let me go see if anyone else near around has one." I told him it wasn't necessary and thanks for his help. My kid needed to use the restroom before I left so I walked inside. When I did, he stopped me and showed me a printout of a car at another dealership across the valley (right down the street from my home). He said "if you want to buy this one I can get it over here by tonight." I told him again I wasn't looking to buy that day and that the dealer was right next to my house so I could stop by there another day and thanks again for his help (was just trying to politely get away from the guy). He gave me an annoyed look and said "dude seriously? I find the car for you and you're going to buy it somewhere else? That's kinda not cool." Keep in mind- I had just met the guy 3 minutes prior and told him not to look for me. I tried to explain again I was only in the area for the afternoon and wasn't ready to buy (again just trying to get away from him) and he said 'dude help me out here.. its the end of the month, i need to make some sales. And I found one for you and you're not interested? Come on." At this point I just walked away to get my family and get out. He tried to have his manager talk to me on the way out and he was friendly enough but at this point I was so turned off by the attitude of the first guy I wasn't interested. Maybe the guy was new and just didn't know what he was doing. Or maybe he was having a bad day. Either way, I've never been treated like that in a dealership.. and if he is the norm at this dealer then I wouldn't every give them my business. More

We had done some homework before we came. The price on line worked for us. We came in went for a test drive and the rest seemed easy. We never felt pressured and rather felt like Fred, Eugene and Brian w line worked for us. We came in went for a test drive and the rest seemed easy. We never felt pressured and rather felt like Fred, Eugene and Brian were there to serve us and help us get what we wanted. More

Matthew was absolutely a wonderful client advisor. He steered me into the MDX that is a dream car! I am so pleased and love driving. steered me into the MDX that is a dream car! I am so pleased and love driving. More

We worked out a fair pice online, were notified when the vehicle was ready and then stopped in to pick it up. We went over details about how the vehicle works, signed some papers and were out of there in a vehicle was ready and then stopped in to pick it up. We went over details about how the vehicle works, signed some papers and were out of there in a few hours. I would recommend this dealership to everyone I know. It was the best experience EVER buying a new car! More

After being torn to shred by car salesman after car salesman, I wanted to give up the search for a car. We decided to go to the tent sale in Peoria just to see what they had to offer and didn't want to salesman, I wanted to give up the search for a car. We decided to go to the tent sale in Peoria just to see what they had to offer and didn't want to even talk to a salesman. However, when you walk in, they assign a salesman to you and we were so lucky to get Aaron!! He wasn't pushy and was very good at listening to what we wanted and didn't want. We ended up with a great deal and have returned to the Acura dealership many times for their amazing customer deals. I would 100% recommend Aaron. More

I have purchased many cars over the years, and everyone i worked with was great and very helpful. I would recommend this dealership and will buy from them again. worked with was great and very helpful. I would recommend this dealership and will buy from them again. More

Aaron was very very accomodating and has tremendous amount of patience. Ben was also intrumental in making the deal.Great teamwork. They were very persistent yet not pushy. Ryan of the service dept is amount of patience. Ben was also intrumental in making the deal.Great teamwork. They were very persistent yet not pushy. Ryan of the service dept is also very nice. The receptionist is very corteous. More

The price is very competitive. The service is really good. The whole process is hustle free and it saves me a lot of time and money. good. The whole process is hustle free and it saves me a lot of time and money. More