Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,173 Reviews of Advantage Chevrolet of Hodgkins - Service Center
The oil change service was excellent all around. I was greeted warmly and professionally, and the service took a miminal amount of time as i waited for the work to be completed. Thank you! I was greeted warmly and professionally, and the service took a miminal amount of time as i waited for the work to be completed. Thank you! More
I’ve already written a google review but was very disappointed in my experience. My father passed away last year and we inherited his 2020 C8. He had bought 3 cars from your dealership so I figured I disappointed in my experience. My father passed away last year and we inherited his 2020 C8. He had bought 3 cars from your dealership so I figured I would bring the car there for service. The car has 1800 miles and has never seen rain or snow. I made that clear to staff when I arrived. They offered to hand wash the car which I was hesitant but accepted. When I arrived the car was outside after only 20 min of rain and was caked in dirty water spots. They refused to rewash the car when I picked it up. Almost $500 spent on an oil change. It doesn’t make sense that someone would take the time to hand wash a car and put it outside in the rain which makes me think they didn’t do it at all. Not sure if I’ll be back. More
I had a very nice and pleasant visit. Your staff was communicative and the waiting area had internet and comfortable seating. Your staff was communicative and the waiting area had internet and comfortable seating. More
Owen was able to assist my service needs quickly and at a reasonable price. I will always have my vehicle service at Advantage! reasonable price. I will always have my vehicle service at Advantage! More
It was a somewhat ok experience the email I got was for a 29.95 pil change. Once I got to the service counter I was told I would have to be charged more for a additional quart of oil. But on my invoice says 29.95 pil change. Once I got to the service counter I was told I would have to be charged more for a additional quart of oil. But on my invoice says only 5 quarts so why I'm I being charged for 6? Then I asked how much would it be to balance my tires since the rotation is included was told with everything oil change, rotation and balance 95 bucks. So I was going to be charged for a rotation and was told yes even thought the email said rotation included with oil change. My only big issue was charging me for 6 quarts but my invoice says 5 I dont like being ripped off. More
My only issue with this visit was trying to get feedback on when my car would be done. I called on Saturday and got no call back. I live some distance from Hodgkins and need to make arrangements to come i on when my car would be done. I called on Saturday and got no call back. I live some distance from Hodgkins and need to make arrangements to come in. I realize that it was Thursday afternoon before Easter weekend. So parts delivery was part of the consideration in giving me an estimate on completion. The car was done on Monday which was great but if they had called me Saturday to let me know it would be done Monday I may have rearranged what I did that week. Not a complaint. Just feedback. More
Carolina helped me get a great deal on a new set of tires for my suburban. She is always very friendly and professional. for my suburban. She is always very friendly and professional. More
Great service good hospitality making this my regular go to shop for both my autos to shop for both my autos More
Amazing, Awesome, Friendly, knowledgeable, Great Service, Clean, Latest Technology equipment, Nice Location, Great Staff And Leadership! Clean, Latest Technology equipment, Nice Location, Great Staff And Leadership! More
Great service. Everyone is knowledgeable and friendly. Part needed to be ordered. Gary provided daily updates as to when part was to be received. Got truck back Everyone is knowledgeable and friendly. Part needed to be ordered. Gary provided daily updates as to when part was to be received. Got truck back sooner than expected. Highly recommend Advantage Chevrolet More