Anderson Toyota Lexus

Queen Caviar Top Salesman Steve Hefty. Steve is was very Pleasant and attentive in helping me to find the right car with accurate dimensions that would meet the n Top Salesman Steve Hefty. Steve is was very Pleasant and attentive in helping me to find the right car with accurate dimensions that would meet the need of transporting my Disable son, and affording him the Luxury of a front seat passenger. This is a privilege for him to enjoy a clearer view while enjoying his Sunday afternoon rides. The Patience, Prayers and Support of Steve made a difference in the purchase of Lexus Queen Caviar. Thank You Steve Hefty! Greater Blessings to you and Lexus of Rockford! Gail J. Richardson More

Andrej was great, dealership haggled less than I expected. I will begin this by saying I was in the market to purchase by force, not choice, which is less thrilling than the already thrilling prospect of car h I will begin this by saying I was in the market to purchase by force, not choice, which is less thrilling than the already thrilling prospect of car hunting and buying (please note sarcasm here). A total loss accident forced my hand and I spent a lot of time researching vehicles/price/configurations/ etc. before deciding to go to Anderson Toyota. Working with Andrej was good experience. particularly by comparison to other Anderson group experiences I've had. He knew the product well, was able to answer all f my questions and was NOT pushy. I came in to look at one vehicle in particular and was not interested in other inventory. He allowed me the time to take the vehicle for almost an hour which in tur allowed me to get the stamp of approval from my wife before starting to work a deal. The normal couple of rounds of I a willing to pay $XXX with the sales manager scoffing ensued. In the end I left with a new(er) Highlander and Andrej/Toyota made some money. The only negative was when Andrej (whether this came from the sales manager or not I cannot say) told me someone "screwed up" when putting the sticker price on this vehicle, suggesting it was listed at less than it should have been. Not a good tactic and I suggest not using it in the future. it is not the customer's fault or problem and to think I would care is also very silly. Again, this was the only negative from this experience. Jump to Monday afternoon, 8/12, I discover what appears to be a screwdriver sticking out through the side wall of my tire, right next to the rim. I call the dealership on Tuesday morning, and Andy B was nice enough to take care of me by replacing the tire for free within two hours of calling in. He also handled the detail I needed to schedule with Andrej, but had not done. For once, I didn't leave an Anderson dealership feeling disrespected or disappointed. Well done. More

Happy! My brother’s Toyota engine light and 4wheel drive light came on. Greg got us in and checked the car out while we had a cup of good coffee. Service wa My brother’s Toyota engine light and 4wheel drive light came on. Greg got us in and checked the car out while we had a cup of good coffee. Service was in reasonable time and we were satisfied with end results More

Very friendly Having a very patient salesman does make a difference. Loved also once you enter the dealer only friendly faces. Once we stepped foot at the dealer we Having a very patient salesman does make a difference. Loved also once you enter the dealer only friendly faces. Once we stepped foot at the dealer we were greeted not like the other dealers we have been to. More

Fantastic Purchasing Experience from Start to Finish I’m a first time car buyer and I can’t imagine having a better experience. Ryan promptly greeted my Dad and me when we were looking around the lot to I’m a first time car buyer and I can’t imagine having a better experience. Ryan promptly greeted my Dad and me when we were looking around the lot to see how he could help. He listened to what I wanted and didn’t try to push anything I wasn’t interested in. His top priority was making sure I would be happy with whatever vehicle I chose. Andy was friendly and instrumental in getting us a good deal. Additionally, when my new car presented an issue he didn’t hesitate to have the car looked at and give me a replacement while my vehicle is being repaired. Tony was very personable and took the time to clearly explain each warranty option. He was also patient and understanding when I was struggling to decide which option I wanted to choose. And he provided helpful input which led me to, what I consider, the best option for me. My overall experience was wonderful, as was my experience with each individual. They all went above and beyond to make sure I would be happy with my purchase. I left feeling excited with my new car and good about spending my money at Anderson Toyota. Thank you all so much for making buying my first car so memorable and positive. My parents have been Honda owners for years, but are now considering purchasing a Toyota from Anderson due to our experience. And I will definitely be recommending this dealership and Ryan to anyone I know! More

Best car buying experience I have had Frank made it simple, I will definitely come back and send people to deal with Frank. Best car buying experience I have had. Very friendly and hones Frank made it simple, I will definitely come back and send people to deal with Frank. Best car buying experience I have had. Very friendly and honest. More

Exceptional Experience, Treated like Family!! My name is Olivia and I would like to relay to you my Anderson Toyota experience... We stopped at Anderson just to browse but ended up with the vehicl My name is Olivia and I would like to relay to you my Anderson Toyota experience... We stopped at Anderson just to browse but ended up with the vehicle of my dreams. All of which was possible only because of the exceptional, 110% commitment by every staff member involved. It started with Eloy Sosa giving us accurate and truthful information of not only the vehicle desired, but the process of a financial commitment by me. He was straightforward, honest and willing to give his all even knowing I wasn’t AT ALL committed at that point. Thank you Eloy for making me feel comfortable enough to engage you with my thought process. I was scared, you put me at ease and for that I am grateful. Devon Bloomingdale, Thank you for reaching out to me when you saw I was uncomfortable and needed some extra reassurance about the Anderson Toyota family. Ryan Svatos, your personal information on the quality of my vehicle, which you also happen to own the same model as the one I purchased, was better than any review that could have been written. Tony Signorella, the fact that you didn’t put any pressure on me and walked me gently through the financing forest, made an indelible impression on me and I felt at ease throughout this journey. Rick Stout, General Manager of Anderson Toyota, you have created a culture within your organization that eschew’s pride, passion and a commitment to excellence. You should be very proud of your team but your leadership as well. Not to mention, the SugarJones gift card was the proverbial “Icing on the cake”. Yes, pun was intended!! Bob Stewart, your professionalism and pure desire to give the customer a beyond fair trade-in value for their vehicle, DID NOT go unnoticed and I will forever be grateful. Lastly, and certainly not least, Andy Brouer, Sales Manager EXTRAORDINAIRE!! You, made me feel like I was the only one that mattered, not the transaction, but me, as a person!! I felt as if my experience and happiness was at the core of your motivation. A completely joyous experience is what you allowed me to have, without judgement and prejudice, you danced with my dream and made it a reality!! Anderson Toyota, you should be lauded for having a staff as committed to excellent customer satisfaction!! All of those mentioned, you are without a doubt, The Anderson Group DREAM TEAM!! All other dealerships should take notice, Anderson Toyota is the pinnacle of EXCELLENCE!! I would also like to take this opportunity to give a shout out to Eric, Andrej, Jerry, Don, Frank, Shelby, and Sage for the kindness of your interest in my experience through the offering of refreshments and your warm and welcoming conversations. Thank you all from the bottom of my heart. I look forward to continuing being a member of the Anderson Toyota for many years to come. More

2020 A90 MKV GR Supra Purchase! Devin and Rick rocked throughout the entire buying expierence and also the 8 month wait after ordering. They kept me up to date the entire time, and Devin and Rick rocked throughout the entire buying expierence and also the 8 month wait after ordering. They kept me up to date the entire time, and when the car finally arrived, the sale was smooth, with no hidden surprises! Couldn’t have gone any better! More

Best car buying experience I've ever had I couldn't be happier with my experience. Andrej was very responsive and accommodating with answering questions. He assisted me through the test drive I couldn't be happier with my experience. Andrej was very responsive and accommodating with answering questions. He assisted me through the test drive and did a thorough orientation to my new car. Devin and Joe ran different scenarios on the financing to make sure I had the best deal and Tony S. closed the deal with a detailed explanation of the contracts, and warranties. Everyone was so helpful, and low pressure. It's hard to find a dealership that you can trust but I found one. These guys are awesome! More

Very pleased with the employees and deal I got. Dealing with Lexus of Rockford was a great experience. I will definitely return and recommend them to others. It was a much better experience than m Dealing with Lexus of Rockford was a great experience. I will definitely return and recommend them to others. It was a much better experience than my last at a different dealership. More